Al Rajhi Bank - Payroll Card User Manual

Transcription

1. Business Banking Payroll Card user manual
2. Dear Tahweel Card holder , The Tahweel Card is an ATM payroll card designed to allow you to withdraw your salary from any Al Rajhi Bank ATM. The Bank will send the Cards and respective PIN numbers (password) to your company and it will be delivered to you by the company’s officials. This manual shows the steps you should follow for easy salary withdrawal. Name ID Each employee will receive his Tahweel Card with a PIN number receipt. The employee number will be printed on the Card and the employee’s name and number will be printed on the PIN receipt. • Make sure you received the correct Tahweel Card and PIN number receipt • Make sure you received your PIN number in a closed envelope • Please keep your password confidential • It is recommended you keep your Card and PIN number in a safe place • Do not fold the Card or expose it to the sun and try to keep it out of mobile range • If you lose your Card or PIN number, inform your company as soon as possible • This Card works only on Al Rajhi Bank ATMs
3. 1 ) Activate your Card: Please follow the steps below, which will guide you to activate the e-Remittance Service through the ATM: 1. Visit any Al Rajhi Tahweel Branch. 2. Present your Iqama ID and Payroll Card to the teller. Ask him to activate the e-Remittance Service on your Payroll Card. This is my Iqama and Payroll Card, please activate the e-Remittance Service for me. Sure! ID Bank teller
4. 3 . The teller will hand you the registration form, fill it out and return it back to him. Tahweel Al Rajhi Customers: Step 3 is not needed if you already have an active account with Al Rajhi Tahweel. You only need to link the Card to your account. Also, the current beneficiaries will be added automatically. 4. Add new beneficiaries to be able to transfer to them through the ATM. You need to fill out the following: 1. His name 2. His Bank account 3. Bank name 4. Country Beneficiary: The person you want to transfer to through the ATM.
5. 5 . Now, you will be able to use your Card to transfer part of your salary through the ATM to the beneficiaries you added, without having to visit the branches. This amount is for my father. AT M 2) Transfers: 1. Through the Payroll Card, you can transfer to a current account at Al Rajhi or make international transfers to your registered beneficiaries at banks abroad. To transfer to an Al Rajhi account, select “Transfer” found on the bottom left side. Main menu PIN change Cash withdrawal SADAD payment Balance inquiry Transfer Mini statement Government payments Other payments
6. 2 . You will be asked to choose the type of transfer you want; select “Al Rajhi account.” Please select transfer type Al Rajhi account Express remittance Remittance history Charity fund 3. Enter the amount you wish to transfer. Please enter amount Confirm Edit
7. 4 . Enter the number of the account you wish to transfer to, then click “Confirm.” Please enter the details of the Al Rajhi account you wish to transfer to Daily transfer limit is 20,000 i.e Branch Currency 500 608 Type 01 Account 7654321 Confirm Edit 5. A message asking you if you want to continue with the transfer will appear. Name: Account: Amount: Do you want to continue with the transfer? Yes No
8. 6 . If you select “Yes” for another transaction, the system will ask you to select the transaction you want. Choose “Express remittance.” Please select transfer type Al Rajhi account Express remittance Remittance history 7. If your Card is identified and tied to a membership number with Tahweel Al Rajhi, a list of the beneficiaries you added to the service will appear. Please select the desired beneficiary
9. 8 . After picking the beneficiary, it will ask you to specify the currency for your remittance. Please select the currency you wish SAR 9. Enter the amount you wish to remit. Please enter the amount you wish to remit to Confirm Edit
10. 10 . Once done, please explain your reasons for the remittance as required by Bank policy. Please select the reason for this tranfer Travel expenditure Investment / savings Purchase of goods Repayment of loan Personal / family 11. Re-enter your remittance details for confirmation. Please confirm your remittance details: Name: Account: Bank: Amount: Rate: Fee: Total: Available: Confirm Cancel
11. 12 . The screen will then confirm your last transaction. Last transaction is complete Would you like another transaction? Yes No The amount has been transferred. Thank you son! ATM For inquiries or assistance, please call Tahweel Al Rajhi tel. no.: 800 124 8880
12. 3 ) Cash withdrawal: 1. After you select “Cash withdrawal,” a message display asks you if you want a receipt. Then, a screen with a fixed domination will appear and you can select the amount you want to withdraw or you can select “Other.” Main menu PIN change Cash withdrawal SADAD payment Balance inquiry Transfer Mini statement Government payments Other payments 2. For “Other,” enter the amount you would like to withdraw* by using the ATM keypad, then select “Correct.” If you want to change the amount, select “Incorrect” and re-enter the amount you desire. Please select amount SR 50 SR 100 SR 200 SR 300 SR 500 SR 1,000 SR 5,000 Another amount
13. 3 . Finally, the Card will come out of the ATM, followed by the cash. You can now collect your cash without delay. Please enter withdrawal amount in multiples of 50 Confirm Edit * You can withdraw multiples of SR 50. Please don’t request a receipt unless it is necessary Would you like a receipt? Yes No For a better environment, please throw your receipt in the waste bin.
14. 4 ) SADAD payments: 1. You can make your bills or government payments by selecting “SADAD payments.” Main menu PIN change Cash withdrawal SADAD payment Balance inquiry Transfer Mini statement Government payments Other payments 2. When this is done, enter the biller code into the SADAD system. On the screen you will find examples of the most widely used codes. If you want to make payments to other entities, select “View all biller codes” for other options. Please enter the 3-digit biller code (As printed on your bill) Confirm For example: 001 (Saudi Telecom) 002 (SEC) 005 (Mobily) 015 (Water) 044 (Zain) Edit View all biller codes
15. 3 . The system will ask you to enter the subscriber or account number shown on your receipt. It will then show you the requested amount and ask you to confirm the operation. If the number you entered was wrong, you may re-enter it by clicking on “Edit.” Please enter subscriber / account number Confirm Edit 5) PIN change: 1. Use the ATM keypad to insert your PIN number. After you enter the PIN number, a warning message informing you to keep your PIN number confidential will appear. Click “Continue.” Main menu PIN change Cash withdrawal SADAD payment Balance inquiry Transfer Mini statement Government payments Other payments
16. 2 . You can enter your new PIN number. Please enter your new PIN It should not exceed four digits 3. For confirmation, you should re-enter your PIN number. Please re-enter your new PIN for confirmation
17. Perbankan Bisnis Petunjuk penggunaan Kartu Payroll
18. Yth . Pemegang Kartu Tahweel, Kartu Tahweel adalah kartu ATM payroll yang dirancang untuk memungkinkan Anda menarik gaji dari ATM Bank Al Rajhi. Bank akan mengirimkan Kartu dan nomor PIN (password) masing-masing ke perusahaan Anda yang selanjutnya akan disampaikan kepada Anda oleh pegawai perusahaan. Manual ini menunjukkan langkah-langkah yang harus Anda ikuti untuk kemudahan penarikan gaji. Name ID Setiap pegawai akan menerima Kartu Tahweel beserta tanda terima nomor PIN. Nomor pegawai akan dicetak pada Kartu sementara nama dan nomor pegawai akan dicetak pada tanda terima PIN. • Pastikan Anda menerima Kartu Tahweel yang benar berikut tanda terima nomor PIN • Pastikan Anda menerima nomor PIN pada amplop tertutup • Harap jaga kerahasiaan password Anda • Anda disarankan untuk menyimpan Kartu dan nomor PIN di tempat yang aman • Jangan melipat Kartu atau membiarkannya terpapar sinar matahari dan jagalah agar tetap berada di luar jangkauan seluler • Jika Anda kehilangan Kartu atau nomor PIN Anda, segera beritahukan ke perusahaan Anda • Kartu ini hanya dapat digunakan di ATM Bank Al Rajhi
19. 1 ) Aktifkan kartu Anda: Harap ikuti langkah-langkah di bawah ini, yang akan memandu Anda untuk mengaktifkan Layanan Pengiriman Uang Elektronik melalui ATM: 1. Kunjungi salah satu Kantor Cabang Tahweel Al Rajhi. 2. Tunjukkan Iqama ID dan Kartu Payroll Anda ke kasir. Mintalah bantuannya untuk mengaktifkan Layanan Pengiriman Uang Elektronik pada Kartu Payroll Anda. Berikut iqama dan Kartu Payroll saya, harap aktifkan Layanan Pengiriman Uang Elektronik untuk saya. Tentu! ID Bank teller
20. 3 . Kasir akan memberi Anda formulir pendaftaran, isi dan serahkan kembali kepadanya. Nasabah Tahweel Al Rajhi: Langkah 3 tidak diperlukan jika Anda telah memiliki rekening aktif di Tahweel Al Rajhi. Anda hanya perlu menghubungkan Kartu dengan rekening Anda. Para penerima saat ini juga akan ditambahkan secara otomatis. 4. Tambahkan penerima baru untuk dapat mentransfer mereka melalui ATM. Anda perlu mengisi hal-hal sebagai berikut: 1. Namanya 2.Rekening Banknya 3.Nama Bank 4.Negara Penerima: Orang yang ingin Anda transfer melalui ATM.