Faysal Bank Limited: Annual Report 2020

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3. Contents Chairman 's Message Organizational overview and external environment Corporate DNA Corporate Information Ownership Structure Products and Services Our Network Our People Competitive Landscape Value Chain and Business Model History of Major Events Governance Board of Directors’ - Profiles Senior Management - Profiles Shariah Board - Profiles Senior Management and Internal Committees Organizational Structure Board Committees and Terms of Reference Board Meetings and Attendance Role of the Board of Directors Annual Evaluation of the Board of Directors Directors’ Orientation Directors’ Training Remuneration Policy Disclosures Governance Practices Exceeding Legal Requirements Diversity Conflicts of Interest Related Party Transactions Record Management Policy IT Governance Policy Whistle Blowing Policy Human Resource Management Business Continuity Management Corporate Social Responsibility Corporate Social Responsibility Social and Environmental Responsibility Policy Performance and Position Six Year Financial Summary DuPont Analysis Quarterly Performance Review Highlights Sensitivity Analysis due to Foreign Currency Fluctuations No Defaults Methods and Assumptions used in Compiling the Indicators Share Price Sensitivity Analysis Business Rationale for Major Capital Expenditure  04 08 10 12 14 48 50 50 51 52 58 66 75 77 80 82 86 88 89 90 91 92 95 96 97 97 98 98 100 102 103 106 109 112 122 123 124 125 125 125 126 127
4. Outlook Forward Looking Statement Sources of Information and Assumptions used for Projections and Forecasts Strategy and Resource Allocation Objectives Strategies , Actions and KPIs Achievement against the Strategic Objectives Significant Changes in Objectives and Strategies Stakeholder Relationship and Engagement Stakeholders Engagement Process and Frequency Investor Relation Section on Corporate Website Steps to Encourage Minority Shareholders Participation in AGM Shareholders’ Related Matters Summary of Analyst Briefing Issues Raised in the Last AGM Statement of Value Added Corporate Governance Report of the Board Audit and Corporate Governance Committee Auditors Review Report on Compliance with Code of Corporate Governance Statement of Compliance with Code of Corporate Governance Report of Shariah Board Statement on Internal Controls Date of Authorization of Financial Statements by the Board of Directors Unconsolidated Financial Statements Directors' Report Auditors Report to the Members Unconsolidated Statement of Financial Position Unconsolidated Profit and Loss Account Unconsolidated Statement of Comprehensive Income Unconsolidated Statement of Changes in Equity Unconsolidated Cash Flow Statement Notes to the Unconsolidated Financial Statements Annexures Consolidated Financial Statements Directors' Report Auditors Report to the Members Consolidated Statement of Financial Position Consolidated Profit and Loss Account Consolidated Statement of Comprehensive Income Consolidated Statement of Changes in Equity Consolidated Cash Flow Statement Notes to the Consolidated Financial Statements Annexures Other Information Consumer Grievances Handling Mechanism Pattern of Shareholding Branch Network Code of Conduct Jama Punji Notice of the 26th Annual General Meeting Forms of Proxy 130 132 136 136 138 138 142 142 144 144 145 146 147 150 152 153 157 164 165 168 192 196 197 198 199 200 201 278 292 301 306 307 308 309 310 311 392 406 408 415 459 461 463 469 
5. Chairman ’s Message Dear Shareholders, On behalf of the Board of Directors, it is my privilege to present the Annual Report of Faysal Bank Limited for the year ended December 31, 2020. The year was disrupted by COVID-19 pandemic becoming a human, health, and economic crisis deeply affecting the lives of many people around the world, including members of the FBL family, their relatives and friends. My heartfelt condolences go out to all those who have lost loved ones during this difficult time. Despite the challenges, the Bank remained steadfast and committed to its strategy of converting to a full-fledged Islamic Bank. During the year the Bank converted 65 branches from conventional to Islamic and opened 21 new Islamic Banking Branches and now has a network of 576 branches across the country, 500 of which are offering Shariah compliant banking services making FBL one of the fastest growing Islamic bank to reach this landmark. The Bank’s endeavor to be the leading Islamic bank in Pakistan was recognized by Global Islamic Finance Awards with Best Emerging Islamic Bank 2020 and Pakistan Banking Awards with the Best Emerging Bank 2020. The Bank is focused on providing state of the art services to its customers. To this end the Bank is investing significantly in new technologies to provide best in class digital experience. In terms of the financial performance, FBL countered the challenging circumstances with a three-pronged strategy covering; spread protection through proactive portfolio management, reduction in cost of deposits on the back of improvement in deposit mix and cost rationalization initiatives; focusing on new revenue and innovative value propositions for sustainable non-funded income. The strategy adopted helped the Bank in achieving targeted growth in revenue and profitability. We, at Faysal Bank believe that our employees are our greatest strength. In 2020, the Bank continued to invest in their training and development as we firmly believe in developing capabilities from within the organization. Islamic Banking courses were conducted through in-house and external trainers to institutionalize and reinforce our commitment towards the transformation and provide career growth opportunities and necessary knowledge to staff so that they may better serve the customers. 
6. Health , diversity and social inclusion are at the heart of Faysal Bank’s corporate social responsibility mission. We can be proud of the way FBL has stood with the community during this COVID-19 crisis. Looking ahead, the Bank will maintain its strategy of conversion to Islamic Bank while preserving and enhancing stakeholder value. The Bank will continue with its growth and efforts to achieve our vision of becoming the leading Islamic Bank. I would like to thank the shareholders and valued customers for their trust in the Bank. I am grateful to the State Bank of Pakistan and Securities and Exchange Commission of Pakistan for their guidance. I would also like to express my appreciation to the Board of Directors, Shariah Board, the Management and employees of the Bank for their hard work and contributions towards achieving the desired goals of the Bank. Yours sincerely, Farooq Rahmatullah Khan Chairman of the Board Dated: February 18, 2021 
7. Organizational Overview and External Environment 
8. Best Emerging Islamic Bank Global Islamic Finance Awards 2020 
9. Corporate DNA Our Vision Be the leading Islamic bank in Pakistan ϯ Our Values Our daily code of conduct is exemplified by eight Core values: Four threshold values-values at the heart of our brand Four differentiator values-values that set our brand apart ϯ ϯ ϯ ϯ Threshold Values Values at the heart of our brand Integrity We are recognised by our reliability, credibility and character We believe in ethical, honourable, time-proven principles of uprightness We stand for and abide by honesty, truth and transparency Our Integrity: Our Identity Respect hold our customers, investors and regulators in high esteem ϯWe uphold our customers’ rights to demand efficient service ϯWe appreciate and respect our profession and, above all, our Bank ϯWe Our Respect: Our Duty Teamwork function as a team. Within functions, we cooperate ϯBetween functions, we collaborate ϯTogether, we aim for excellence and leadership in our chosen markets ϯWe Our Team: Our Asset Professionalism are proficient and efficient in all that we do ϯWe provide banking services knowledgeably and skilfully ϯWe uphold regulatory obligations ϯWe Our Professionalism: Our Competence  Our Mission Achieve leadership in providing Shariah compliant financial services, with customer care and employee focus at the heart of our business ethos together with innovation and technology being the pillars of our growth. Differentiator Values Values that set our brand apart Passion bring zeal and enthusiasm for banking to work ϯWe are excited to provide customers with the best or the best-suited ϯWe go the extra mile in legitimate, acceptable ways ϯWe Our Passion: Our Worth Responsiveness are receptive to the need for change and improvement ϯWe are proactive and anticipate our customers’ needs and wants ϯ We act quickly to modify, adjust or prepare for new realities ϯWe Our Responsiveness: Our Distinguisher Innovation pioneer novel and more efficient ways to deliver solutions ϯWe are dedicated to a culture of improvement and modernization ϯWe stand for originality, in thought, in action and in belief ϯWe Our Innovation: Our Strength Compassion concern for our colleagues, our customers, our communities, and our country sets us apart ϯTo each other, we are a family ϯFor each other, we are a meaningful source of shared humanity ϯOur Our Compassion: Our Gift
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11. Corporate Information Board of Directors Mr . Farooq Rahmatullah Khan Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Yousaf Hussain Mian Muhammad Younis Mr. Imtiaz Ahmad Pervez Mr. Ali Munir Mr. Juma Hasan Ali Abul Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Ms. Fatima Asad Khan Mr. Mohsin Tariq Board Audit & Corporate Governance Committee Mian Muhammad Younis Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Mr. Ali Munir Board Risk Management Committee Mr. Imtiaz Ahmad Pervez Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Mr. Yousaf Hussain Recruitment Nomination and Remuneration Committee Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Mian Muhammad Younis Mr. Ali Munir Ms. Fatima Asad Khan Board Strategy Committee Mr. Farooq Rahmatullah Khan Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Ms. Fatima Asad Khan Mr. Mohsin Tariq Mr. Yousaf Hussain  Chairman/Non-Executive Director Vice Chairman/Non-Executive Director President & CEO Independent Director Non-Executive Director Independent Director Non-Executive Director Non-Executive Director Non-Executive Director Independent Director Independent Director Chairman Member Member Member Chairman Member Member Member Chairman Member Member Member Member Chairman Member Member Member Member Member
12. Board IT Committee Mr . Ali Munir Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Mr. Mohsin Tariq Mr. Yousaf Hussain Shariah Board Chairman Member Member Member Member Mufti Muhammad Mohib-ul-Haq Siddiqui Dr. Mufti Khalil Ahmad Aazami Mufti Muhammad Abdullah Chairman Shariah Board Shariah Board Member Resident Shariah Board Member Syed Majid Ali Chief Financial Officer Mr. Aurangzeb Amin Company Secretary & Head of Legal M/s. A.F. Ferguson & Co, Chartered Accountants Auditors M/s. Mohsin Tayebaly & Co, Advocate Legal Advisors Registered Office Faysal Bank Limited Faysal House, St-02, Commercial Lane, Main Shahrah-e-Faisal, Karachi-Pakistan UAN : (92-21) 111-747-747 Tel : (92-21) 3279-5200 Fax : (92-21) 3279-5226 Website : www.faysalbank.com Share Registrar CDC Share Registrar Services Limited CDC House, 99-B, Block-B, SMCHS, Main Shahrah-e-Faisal, Karachi-74400 Tel : (92-21) 111-111-500 Fax : (92-21) 34326053 Email : info@cdcsrsl.com 
13. Ownership Structure Faysal Bank Limited Faysal Asset Management Limited 99 .99% Faysal Saving Growth Fund 21.54% Faysal Asset Allocation Fund 28.12% Faysal Islamic Stock Fund 37.64% Faysal Income & Growth Fund 40.67% (Subsidiary) (Associate) (Associate) (Associate) (Associate) 
14. The "Group" consists of: Holding Company ϯ Faysal Bank Limited Faysal Bank Limited was incorporated in Pakistan in October 1994 as a public limited company. Its shares are listed on the Pakistan Stock Exchange Limited. The Bank is mainly engaged in Conventional and Islamic Corporate, Commercial and Consumer banking activities. Subsidiary Company ϯ Faysal Asset Management Limited Faysal Asset Management Limited (FAML) was incorporated in Pakistan in August 2003 as an unlisted public limited company. FAML is a Non-Banking Finance Company (NBFC), licensed to carry out asset management and investment advisory services. It currently manages various conventional and Shari’ah compliant open end investment schemes. Associates The Group considers the following open end funds managed by FAML as its associates. The country of establishment in respect of all of the below funds is Pakistan. Further, all the funds are individual open-end schemes and have been established by execution of trust deeds between FAML and the Central Depository Company of Pakistan Limited (CDC) as the Trustee. i) Faysal Income & Growth Fund The Fund has been categorised as an open end aggressive fixed income scheme. ii) Faysal Islamic Stock Fund The Fund has been categorised as an open end Shari’ah Compliant Equity scheme. iii) Faysal Saving Growth Fund The Fund is an open-end income fund and is listed on the Pakistan Stock Exchange Limited. The objective of the Fund is to seek maximum possible preservation of capital and a reasonable rate of return via investing primarily in money market and debt securities having good credit rating and liquidity. iv) Faysal Asset Allocation Fund The Fund is an open-end asset allocation fund and is listed on the Pakistan Stock Exchange Limited. The objective of the fund is to provide investors with an opportunity to earn long-term capital appreciation optimizing through broad mix of asset classes encompassing equity, fixed income & money market instruments and any other instruments as may be allowed. 
15. Products & Services Consumer Finance Unsecured Business ϯ FBL Credit Card encapsulates the Chip & Contactless Technology combined with our exquisite Instant Reward Redemption program. It carries unmatched features that provide enhanced purchasing power and worldwide acceptance. Our customers can monitor credit card transactions through instant SMS facility and avoid any misuse of their credit cards. We are offering wide range of cards to cater the different requirements of our esteemed clientele. i.e. Velocity & Blaze: entry level financial tools to build engagement & replace cash. Titanium, Platinum & World: fully loaded cards with rich benefits, targeting the Premium segments. These cards also offer financial and payment flexibility through Perfect Installment Plans at 0%, request for a Banker’s cheque through a Dial a Draft option or even takeover of balances from other banks cards. Bill payments can be done via a number of options including Cash, Cheques, Internet and Mobile banking. Customers can also make payments through other banks Internet Banking, Mobile Banking and ATMs. ϯFBL Credit Card offers not only instant SmilePoints (rewards) redemption, delicious discounts at your favorite eateries, Local & International offers to amplify your lifestyle, but also earns you double SmilePoints (rewards) every time you conduct an international transaction. ϯTo witness prompt growth in ENR and increase acquisitions, a Discounted Rate Campaign for Personal Installment Loan was launched for all new solicitations. Despite the pandemic outbreak, the campaign showed commendable performance. An increase in volume was observed by 57% in the 1st quarter 2020 as compared to the same period last year. ϯIn the 2nd quarter, under the financial distress of COVID 19 pandemic, approximately 1,000 existing PIL customers booked on floating rate were offered KIBOR early resetting effective from May 2020. This was done in order to pass on the benefit of the reduced KIBOR to the customers. ϯFaysal Takmeel was launched as First Unsecured Shariah Compliant product under the Islamic Product structure of Musawamah. This is an end user defined program whereby eligible masses have the option to pick and choose home improvement products from a bouquet of leading brands. The selected products will be financed through Faysal Takmeel at attractive and affordable, easy fixed monthly installments. ϯ  Faysal Bank has introduced Laptop Financing for Students under the Faysal Takmeel Financing product which will be offered to parents/guardian of the students / working students in order to provide laptops and bundle offers that will help students to perform their academic activities in a hassle-free way.
16. Secured Business ϯDespite the COVID-19 Pandemic, Faysal Car Finance successfully maintained and balanced ENR in the year 2020 in comparison with same period last year. ϯTo increase acquisitions and to capitalize in the current market, Faysal Car Finance promoted its PaySmart feature through digital platforms which resulted in 1000+ leads in a span of a week reflecting customer interest. ϯAs a result of commendable performance of the Audi Rate Break Campaign in 2017, Faysal Car Finance relaunched its promotional campaign for newly launched Audi e-tron and other Audi Variants providing rate break to all Audi customers. This campaign is beneficial for overall sales increase and building brand equity for Faysal Car Finance in the segment of high profile customers. ϯIn order to acknowledge the dedication and courage portrayed by our Doctors and Paramedics Staff in this unprecedented crisis, Faysal Car Finance launched “Principal Payment Holiday and Free Life Takaful Coverage” campaign solely for this particular segment as a token of appreciation. Under this campaign the customer was provided with a number of benefits including 1st year principal payment holiday and more importantly Free Life Takaful coverage of up to 5 Million valid throughout the financing tenure. ϯTo capitalize the market and increase acquisitions, Suzuki ‘SAVE BIG’ Campaign was launched providing customers with discounted pricing and takaful rate on all Suzuki variants along with Free Registration and one-year maintenance on Alto AGS, WagonR AGS and VXL. ϯFaysal Tabeer was launched under Low Cost Housing Scheme supported by Government of Pakistan and State Bank of Pakistan offering Housing Finance facility at affordable rates to meet customer residential needs. ϯ Faysal Islami enters in a strategic alliance with Zameen.com, Pakistan’s largest real estate online portal to provide Free Real Estate Advisory to Faysal Home Finance and Low Cost Housing customers ensuring smooth processing and a complete home finance solution. Products and Services offered by Consumer Finance include: 
17. Credit Cards Get the Most out of Life with a Faysal Bank Credit Card ! Faysal Bank welcomes you to the world of convenience and flexibility. Our wide range of credit cards is designed to ensure matchless services and discount offers every time you travel, shop, and dine out. Reward yourself with our premium privileges to complement your lifestyle! ϯ Complete credit card product suite Velocity, Blaze, Titanium, Platinum & World ϯ Amazing Lifestyle and Flavours discount programs ϯ Instant Reward redemption at partner outlets ϯ 0% installment Plans Faysal Bank Credit Card is a convenient payment tool to match consumer lifestyle and fulfill a variety of financial needs from making a long awaited purchase to making daily expenditures such as fuel and groceries. Faysal Flexi Credit The Power to Maintain Life’s Momentum! Faysal Flexi Credit lets you enjoy yourself while we take care of all your rainy days. It is your personal line of credit; quick money when and where you want it! Flexi Credit is your one stop payment shop that takes care of all your financial needs, your aspirational needs and unplanned expenses. Flexi Credit is the most convenient, flexible, economical and easy-to-use loan facility designed to suit your needs and gives you the power to control your finances. It brings you a variety of features that provides you the spending convenience you deserve. 
18. Faysal Bank – Platinum Credit Card The Best Things in Life Come Out of The Blue 
19. Personal Installment Loans Har Khwahish Possible ! Make your dreams come true with Faysal Personal Installment Loan. Now you can get a loan starting from PKR 50,000 and pay easy installments, as low as Rs. 1,500 a month. So it’s time to fulfill your wishes as now all is possible. Upgrade your lifestyle: Get what you want, may it be home appliances, a brand new watch or a smart phone. Long awaited vacations: Choose an ultimate destination and travel around the world with your loved ones. Educational expenses: Pay for your child’s education or enroll yourself for advanced studies or professional certifications. House renovation: Build the house of your dreams by remodeling and enhancing existing spaces in the house. Unexpected expenses: Take care of your unexpected expenses as well as consolidate your debt or outstanding bill amounts. Spend with ease: Enjoy complimentary current account facility and a Faysal Pocketmate Visa Debit Card for cash withdrawal and shopping worldwide and much more. Faysal Bank offers Loan Top Up/ Enhancement facility to its existing Personal Installment Loan customers, a facility where you can avail an additional loan on your existing PIL amount based on your current income, Debt Burden Ratio (DBR) and repayment history. Faysal Takmeel Ab dil ki kyun taalain! Live a life of upgraded luxury with Faysal Takmeel, a Shariah compliant facility through Musawamah financing. Now you can choose the best in consumer durable goods such as home appliances, room décor, air conditioners, TVs, laptops, motorcycles and others through easy, fixed monthly installments and change the way you live, today! Faysal AutoCash The cash is yours and so is your car! Faysal AutoCash is an opportunity to avail a personal loan against your car’s worth to fulfill any financial needs for up to 5 years. This product best suits today’s customer as it helps borrow money when in need of funds against the value of their vehicle. Car Finance Drive your Dream Car Today! Now drive your dream car today with Faysal Car Finance. A facility extended to individuals based on the principles of Diminishing Musharakah for purchase of new as well as used vehicle(s). Choose from a range of vehicles available locally as well as imported. 
20. Faysal Car Finance Drive Your Dream Car Today 
21. Home Finance We help you unlock your dreams ! A Shariah compliant product based on the principles of Diminishing Musharakah which allows to Buy, Build or Renovate your dream house on competitive pricing with quick processing and easy documentation. Trade Faysal Trade Products (Under Conventional line): Faysal Bank provides all types of funded & non funded trade finance facilities to its clients. This includes opening of all types of L/Cs, advising, confirmation, discounting of L/Cs, documentary collection, bill discounting and issuance of bank guarantees. Faysal Trade Products provide a wide range of standard as well as tailor-made products and solutions to trade customers from all walks of life. It includes: ϯExport L/C Advising & Confirmation services ϯExport Bills for collection ϯExport Advance payments ϯExport bills Negotiation ϯExport Bill Discounting ϯLocal Bill purchase & Invoice Discounting ϯPre-Shipment and Post-Shipment Short Term financing Faysal Barkat offers following Trade services Faysal Barkat offers a wide range of import and export services to effectively manage customer’s local and global supply chain needs and provides them a competitive edge. These facilities extend for both raw materials to fixed assets. Services that are offered include: Export L/C Advising Faysal Barkat offer Export Letter of credit Advising to existing and non-customer enabling exporters for onward negotiation their export documents. Enjoy greater security and convenience with Faysal Letter of Credit Advising. We authenticate your inbound Letter of Credit, providing you with assurances that it comes from a genuine source. We also offer greater convenience by notifying you upon its arrival. Bill for collection under Export Faysal Barkat offer services for handling export bills on collection basis to our client & facilitate the flow of payment with our Outward Bill Collection. We act as a professional agent to collect payments from the buyer’s bank on customer’s behalf. Currency Salam (alternate for Export Discounting) Faysal Barkat offer Currency Salam for the exporters to improve their cash flow which allows the exporters immediate credit to their accounts while waiting for payment from the issuing bank. Our experts check export documents and if the documents are in order, customers can convert receivables into cash quickly and easily. 
22. Faysal Home Finance We Help You Unlock Dreams 
23. SBP Refinancing Schemes for Short Term /Long Term Financing Short Term Working Capital Finaning Facilities Export Pre-Shipment and Post-Shipment financing on Islamic modes of financing (IERS Part I & II): Offers refinance facilities to Customers with an aim to support industrial growth and exports with the ultimate objective of promoting overall economic development of the country. SBP introduced special schemes under its refinance window to ensure adequate supply of financing at subsidized rates. Financing is available to direct exporters including manufacturers, trading companies, new exporters and indirect exporters. Financing can be availed at pre-shipment and/or post-shipment stage against firm export contract/LCs. Islamic Refinance Scheme for Working Capital Financing of Small Enterprises and Low-End Medium Enterprises The Islamic Refinance Scheme for Working Capital financing of Small Enterprises and Low-End Medium Enterprises (IWCF) has been offered to Small and Low-end Medium Enterprises to cater the working capital requirements of exporters. Long Term project financing under Islamic mode of financing Islamic Long Term finance facility (ILTFF): Faysal Barkat offers Long Term project finance facility namely Islamic Long Term Financing Facility (ILTFF) for Imported and Locally Manufactured New Plant & Machinery to promote export led industrial growth in the country. Islamic Financing Facility for Renewable Energy (IFRE): Faysal Barkat has introduced the Islamic Financing Facility for Renewable Energy (IFRE) to facilitate and support the energy sector of the country via new and alternate energy projects to fulfill the individual and industry need of the energy. Financing under IFRE shall be available for power projects / installations using alternative / renewable energy sources (solar, wind, hydro, biogas, bio-fuels, bagasse cogeneration, and geothermal as fuel). SBP Re-Financing Facility for Storage of Agricultural produce Financing is available for local purchase/import of new plant & machinery/new generators used in Silos, Warehouses & Cold Storages facilities for storing Agricultural produce. Islamic Refinance Facility for Modernization of SMEs The Islamic Financing Facility for Modernization of SMEs (IRFMS) is the local currency financing shall be available on long-term basis for purchase of new imported/ local plant & machinery for BMR of existing units and setting up of new SME units. SBP Refinancing Facilities Under COVID Temporary Economic Refinance Facility (TERF): Faysal Barkat offers Long term finance facility for purchase of new imported and locally manufactured plant & machinery for setting of new projects/existing units BMR. 
24. Refinance Facility for Combating COVID – 19 (RFCC): Long term finance facility for purchase of new imported and locally manufactured medical equipment to be used for combating COVID-19 and/or civil works for setting up of isolation wards. All hospitals and medical centers registered with respective provincial/federal agencies / commissions engaged in controlling and eradication of COVID-19 will be eligible under the facility. Refinance Scheme for Payment of Wages & Salaries to the Workers & Employees of Business Concerns The Scheme aims to finance wages and salaries of permanent, contractual, daily wagers as well as outsourced employees of existing as well as new borrowers of banks and DFIs for the months from April 2020 to September 2020. Government Entities, Public Sector Enterprises, Autonomous Bodies and Financial Institutions are not be eligible under this Scheme. Bank Guarantee A bank guarantee issued at the request of a customer may be defined as an obligation of the issuing bank to pay a sum of money in the event of non-performance or non-fulfillment of stated obligation by its customer. The guarantee is a separate obligation independent of the principal or the contractual relationship between the creditor and the principal debtor. Bank Guarantees are generally payable on first demand from the beneficiary made within the validity of the guarantee. FBL offers the facility of issuance of guarantees to its customers generally in the following forms: 1. Bid Bonds (GBB) A Bid Bond substantiates the financial standing of a person submitting a bid. It is issued in connection with submission of a tender for supply of goods or services and its normal characteristic is an undertaking to pay to the beneficiary a fixed amount, generally a small percentage of the total value of the Order, within a stated period on his simple written demand if the applicant withdraws his obligations after acceptance of his bid. 2. Performance Guarantee (PBG) In a performance guarantee the Bank undertakes on behalf of a customer to pay a fixed amount, generally a higher percentage than the Bid Bond, in case the customer fails to discharge his obligations under a particular Order or contract. Upon issuance of Performance Guarantee the Bid Bond issued earlier for the same contract is returned and cancelled. 3. Advance Payment Guarantee (GAP) Contracts, particularly those awarded by government departments, agencies and autonomous bodies such as Water and Power Development Authority (WAPDA), Karachi Electric Supply Corporation (KESC) etc., sometimes provide for an advance payment to be made to contractors for purposes such as mobilizing manpower, material, and equipment and infra-structure facilities on site. In order to obtain this payment, the contractor is required to produce an advance payment bank guarantee. This advance payment is generally deducted proportionately from proceeds paid to the applicant for work done during the contract period. 4. Shipping Guarantees (SGS & SGU) A shipping guarantee is required by a customer (importer) when the ship carrying the consignment reaches the port of destination and discharges the goods before the Bills of Lading & other shipping documents are received at importer’s bank. 
25. 5 . Financial Guarantee – Others (BGO) Bank guarantees whose main characteristic is that it is an undertaking by the issuing bank to meet any claim from the beneficiary up to a fixed sum on simple demand stating that the named customer, on whose behalf the Guarantee is issued, has defaulted in timely payment or discharge of his specified liabilities. Other financial guarantees may be issued for the release of Retention money to the contractor before completion of a contract. 6. Financial Guarantee - Financial Institutions Outside Pakistan (FGT) A Guarantee to Financial Institutions outside Pakistan in the shape of a Bid Bond or Performance Bond issued by the Bank on behalf of customers dealing in exports, an Engineering or consultancy firm etc. to make good a loss incurred by the beneficiary abroad as a result of non-fulfillment of the contract obligations by the applicant within the specified period. 7. Financial Guarantee - Financial Institutions within Pakistan (FGT) A guarantee issued in favor of a financial institution within Pakistan to make good on first simple demand a default of the customer due to non-repayment of the finance extended by the financial institution within the specified period as incorporated in their mutual agreement up to a fixed sum. Imports 1. Letter of Credit A Letter of Credit is an obligation taken by a bank (as the issuing bank) on behalf of a buyer of goods & services (the applicant) to pay a certain sum of money to the seller of such goods & services (beneficiary) if the documents called for in the letter of credit are presented strictly in compliance with the terms and conditions of the Letter of Credit. Letters of Credit activities are presently governed by International Chamber of Commerce Uniform Customs and Practices for Documentary Credits Publication No. 600 (2007 revision). 2. Documentary Collection Documentary collection is a form of trade finance in which an exporter is paid for its goods by an importer after the two parties' banks exchange the required documents. The exporter's bank collects funds from the importer's bank in exchange for documents releasing title to the shipped merchandise, usually after the goods arrive at the importer's location 3. Import Advance Payment Advance payment is a payment method in which the price of goods is collected in advance prior to the shipment of the goods which are subject to import and the exporter ships the goods, the payment of which is already made, to the importer later on. 4. Open Account An open account is an arrangement between a business and a customer, where the customer can buy goods and services on a deferred payment basis. The customer then pays the business at a later date. 5. Import Financing Import financing is a specialized Trade Finance Solution used to finance the purchase of goods which are being exported from one country for the purpose of being imported into another country. 
26. Corporate Banking Faysal Bank ’s Corporate & Investment Banking Group (CIBG) is fully geared to meet the challenges of the dynamic economic environment in Pakistan. Our aim is to fuel growth and progress by filling in the role of financial advisors and financiers by providing a range of diverse financial services (including tailor made solutions) to corporate clients by partnering with them and build long term sustainable relationships. Our in-house expertise of product specialists is well versed in providing financing solutions to meet our customer’s credit, trade, foreign exchange, investment banking and various other business requirements in a hassle free, effective and efficient manner across a diverse range of industries. Financing options include working capital loans, term loans, trade based finance services (letters of credit, foreign & local currency trade bill discounting, guarantees, import & export loans and Export Refinance and Long Term Finance), financing under SBP schemes and furthermore, depository options are also offered under various schemes. It also includes arrangement of cross border trade confirmations and trade related commercial & country risk syndications. Our onshore specialized trade services include supply chain solutions for our corporate customer base, including vendor/ supplier & distributor focused structured trade financing solutions. Our Corporate Banking relationship teams also liaison with Treasury, Cash Management, Trade, Investment Banking and Consumer Banking departments to develop and deliver offerings that are used across diverse businesses. Investment Banking FBL offers full suite of Investment Banking services ranging from equity & advisory, syndications and debt capital markets to Project and structured finance. FBL’s Investment Banking works in close coordination with Corporate and Retail Banking to facilitate their clients with its services. ϯ Project & Structured Finance (PSF) Project & Structured Finance team provides advisory and debt arrangement services for structuring and financing of long-term greenfield and brownfield projects on non-recourse or limited recourse basis. The PSF team offers advisory, structuring, execution and monitoring services for projects of national and strategic significance. ϯ Syndications & Debt Capital Markets (DCM) The Syndications & Debt Capital Markets team offers a variety of highly customized products to a diverse set of customers as per their needs. These requirements may include medium to long-term financing for capital expenditure, capacity expansion and mergers & acquisitions. FBL’s DCM team also enables credit risk distribution with other financial institutions through syndicated financing arrangements along with speedy access to local and offshore debt capital markets. ϯ Equity & Advisory (E&A) Our E&A desk provides sell-side and buy-side advisory on merger & acquisition (M&A) transactions, facilitates in business valuations & price discovery along with providing access to equity capital markets. This includes underwriting services for initial public offerings (IPOs), right shares etc. Moreover, FBL has also acted in its capacity as the Bankers to the Issue (BTI) for various transactions 
27. Agri Banking ϯ ϯ Faysal Khushaal Kisan Scheme offers Production Loans to meet Cost of agri inputs (seed, fertilizer, pesticides, diesel, labor), storage, transportation and other working capital requirements of crop farming, orchards, nurseries, Vegetable farming, floriculture etc. Development Loans to finance Farm Power (tractors, combine harvesters, threshers, alternate energy installations including solar energy plants etc.). ϯ Farm Machinery and Equipment (Ploughs, Cultivators, laser levelers, processing machinery, tunnel structures etc.). ϯ Farm Transport (Pickup, trailers, mini trucks etc.). ϯ Farm Irrigation (Installation of tube wells and Solar Pumps, turbines, power lines, transformers, sprinklers, drip irrigation systems, lining or alignment of water channels etc.). ϯ Land improvement (land leveling, clearance of jungle and land reclamation etc.). ϯ Godowns, Silos and Cold Storages (cost of construction, machinery and working capital requirements). ϯ Working capital requirements of Seed Processing Units. ϯ Financing to meet needs of Dairy Farms (cost of sheds, milking animals, feed, medicine and other working capital requirements). ϯ Livestock Farms and Feed Units (cost of animal sheds, feed, medicine and other working capital requirements). ϯ Poultry Farms and Feed Units (cost of poultry sheds, machinery, equipment, chicks, feed, medicine and other working capital requirements). Fish Farms (cost of fish ponds, tube wells, fish seed, feed and other working capital requirements). Cash Management FBL offers full range of Cash Management services aimed at enhancing clients’ liquidity position, reducing operational cost and improving financial control via accurate and timely reporting. OTC Collections All cleared funds received at our branches automatically sweep into collection account for onward credit to main designated account, backed by comprehensive MIS and support unit to ensure quick processing and attend queries on priority. Cash/Cheque Pick-up and Delivery In conjunction with leading CIT (cash in transit) companies and courier services in Pakistan, we successfully process cash pickup / delivery requests from client’s location(s), as per requirements. 
28. Right Issue /IPO/Bonus Shares Tax Collections Our entire branch network spread across 100+ cities nationwide are tagged for the collection of Right Shares/IPO application and Bonus Shares Tax collections. Funds received are credited in the designated account of client. e-IPO processing This initiative launched in collaboration with CDC and 1Link is a state of the art facility which uses our Internet Banking/Mobile and ATM platform to provide our customers convenience to apply for Equity/Share applications through these channels without standing in queues at branches and without any restriction of banking hours. Phone Banking (IVR) Our Phone Banking agents are available to facilitate clients for routing their distributor/ franchisee collection, maintaining accounts with the Bank, and any other related query. Standing Instruction via Debit Authority (SIDA) This product allows your distributors/dealers to issue one time Standing Instructions to FBL, authorizing FBL to debit their account with designated FBL branch(s), whenever stocks/goods are released and invoices are raised by you. E-Collections We provide e-collection via ADC channels, such as Internet Banking, Mobile Banking and ATMs. It allows quick and easy receipt of funds, eco-friendly due to paperless receivables & immediate transfer. Payment Orders (PO) – payable at any FBL branch in Pakistan, delivery / dispatch arrangements Internal Transfer – real time transfer to FBL account holders Inter Bank Funds Transfer (IBFT) – Bulk transfers to other bank accounts, immediate reflection in account Real Time Gross Settlement (RTGS) processing – paperless instructions processing via cash link Dividend Payouts FBL provides a complete and comprehensive dividend solution to customers, from printing of dividend warrants to dividend delivery to the customers and their subsequent encashment though FBL branches. Payroll Proposition – Paycheq Plus This tailor-made solution to suit your organization and employees’ everyday banking and lifestyle needs, enhances productivity of your employees by bringing banking to their workplace. Paycheq Plus payroll proposition is available in both variants: Conventional & Islamic Banking. Home Remittance FBL has state of the art solutions to manage home remittances, and a constantly increasing number of global relationships. FBL home remittance beneficiaries may receive payments sent by our dedicated partners via the following payment modes: ϯCash-over-Counter payments for walk-in customers at Faysal Bank branches ϯInstant Account Credit to Faysal Bank Ltd account holders ϯInstant Account Credit to 1Link member bank account holders through IBFT ϯ Same Day Account Credit to other bank account holders via PRISM / RTGS 
29. Treasury The focus of our Treasury Department is predominantly client centric where we use extensive experience and expertise in providing balance sheet solutions to our vast and diverse client base by offering a wide range of Fixed Income and Foreign Exchange products . Faysal Bank takes pride in also providing the first of its kind online trading platform “Faysal – Self invest” wherein our Faysal digibank customers have the opportunity to manage their own Government of Pakistan Securities portfolio with Faysal Bank. Faysal – Self Invest enables customers to experience end to end process of Investors Portfolio Securities services from IPS account opening to transacting in Government Securities on real time basis. Commercial & SME Financing Facilities 1 Overdraft – Running Finance Running finance or overdraft facility is a short term finance provided to customers to fulfill their working capital needs by allowing withdrawals from their account in excess of the credit balance, maintained with the Bank. 2 Pledge Financing The pledge financing facility is offered to customers against delivery of goods to the Bank. The goods are held as security and are placed under the custody of the Bank’s approved Mucaddum. Drawing power is determined on the basis of value of the goods placed under pledge along with stipulated margin. 3 Long Term Exposure Long Term finance facility (LTF) is offered for financing fixed assets like immovable properties i.e. land and buildings, machinery, vehicles etc. Trade Facilities In order to facilitate trade business of SMEs, FBL offers a number of products to its customers: a) Letter of Credit – Foreign & Inland FBL offers to issue letter of credits (LCs) on behalf of SME clients for routing their imports through the Bank. Sight & Usance are two of the main types of LCs offered to the customers. b) Finance against Imported Merchandise (FIM) FIM is a short term facility offered by FBL to the importers for retirement of Sight-LC. The facility is given against the pledge of imported goods. FIM is settled thorough release of pledged goods against gradual or lump sum payments made by borrower. c) Finance Against Trust Receipt (FATR) FATR is a type of import financing offered to FBL customers. In FATR deals, the imported goods are released to the importer on the basis of a trust receipt. This is a short term facility for financing imported goods. d) Export Finance Facilities The exporters usually require financing for production and supply of goods as per their contracts with the buyers. In order to support the export business, Bank offers Pre & Post Shipment financing (own sources), SBP Refinance (Pre/post) and bill discounting facilities. 
30. e ) Pre-shipment (own sources) Pre-shipment Finance or ‘Packing credit’ is offered to exporters for catering their financing needs for purchasing, processing, manufacturing or packing of goods prior to shipment. f) Post shipment (own sources) Post-shipment (own) is the financing facility offered to manufacturers and exporters of goods after shipment of goods till the date of realization of export or local proceeds. g) Export Refinance Finance Facility under SBP As per directives from State Bank of Pakistan, FBL offers Export finance facility under SBP ERF scheme to support export oriented companies. Both pre-shipment and post shipment finance facilities are available at subsidized rates communicated by SBP. h) Bank Guarantees Different types of guarantees like Bid Bonds, Performance Bonds and guarantees against advance payments are offered by FBL. Digital Banking Digi Mall To adapt and cater to the demands of a fast changing world, where shopping is limited due to Covid or due to lack of access or choice (such as in semi-urban and rural areas), FBL has launched DigiMall, an online payment platform whereby FBL customers can shop for thousands of products & services using their accounts and cards for products such as mobile phones, appliances, fashion etc. on full payments and instalments. We envision making Pakistan’s ecommerce & digital payment’s system more secure, smarter and build customer experience and confidence in performing financial transactions digitally. Internet Banking Faysal Bank provides a cutting-edge Online Internet Banking Platform to deepen its Digital Banking imprint in the world. FBL Internet Banking is equipped with a robust security system & a user-friendly Interface allowing millions of users, the convenience to manage their accounts and avail all the Banking facilities remotely. Mobile Banking As the world transitions into Digital Banking, Faysal Bank has proved itself to become one of the major Banks providing Digital Banking Services. Faysal Digibank App provides a secure and convenient way to Transfer Funds, Inquire Balance, Pay Bills, conduct Mobile Top-ups, View Mini-Statements, and the newly added features of QR Payments & Virtual Cards. The application provides a variety of new fields to explore in the Digital World for its users, which amount to 100,000 + downloads of the App on both Android Play Store and App Store (IOS). Stay tuned for more updates & exciting features of the App. Faysal Bank ATMs Faysal Bank offers simple and convenient access to your bank accounts around the clock. You can enjoy the Faysal Bank ATM services including cash withdrawals, fund transfers (Internal & Inter Bank), Bill payments and various other request services. 
31. Faysal SMS Alert Faysal SMS Alerts , a service that enables you to keep track of your transactions. You can receive real-time SMS updates for transactions conducted on your account to stay on top of your finances with confidence. SMS Alert facility is offered on all transactions conducted in branch by customer and the Bank. Faysal E-Statement Faysal e-Statement facility enables you to view your Credit Card and accounts activity along with your Debit Card activities 24 hours a day, 365 days a year from anywhere in the world. Faysal Bank offers e-statement on Daily, weekly, fortnightly, monthly and half-yearly periods. The facility is secure, convenient and free of cost. Digibank Virtual Cards Faysal Digibank Virtual Card is a digital stored-value card that allows you to make online e-commerce purchases worldwide. Faysal Digibank Virtual Card, powered by MasterCard, can be generated instantly by customer through Faysal Digibank Internet Banking. It works as a reloadable and / or a one-time usage stored-value card, where you can select your card limits. Call Center Faysal Bank contact center aspires to be the best in class, efficient and an optimized contact center. It offers a wide range of transactional and inquiry based services to its customers. There are 2 independent functions operating within the contact center – Inbound and Outbound. Inbound Function Faysal Bank Inbound Unit is providing 24/7 non-stop services to the bank’s customers through 2 dedicated UAN numbers. 1. 111-06-06-06 – General Banking Customers 2. 111-11-71-71 – World Card & Platinum Credit Card Customers The overall call volume of Inbound Center has reached to 2.2 Million+ per year whereas the average per month call volume is 190,000+ calls. The center provides wide range of services including inquiries and request management i.e. Financial, Non-financial requests & complaints logging. Approx. 120+ requests of different products are processed through Inbound Unit with an average volume of 55,000+ transactions each month. Outbound Function The outbound function has a sub division into Business Development Unit and Tele Sales Unit - involved in driving sales and revenue for the bank through outbound calls to the ETB and NTB customers. Key business areas of Outbound function are listed below: ϯ Consumer Finance ENR buildup: 3 Billion+ ENR buildup on Credit Card & FFC Product ϯ Bancassurance: 115 Million+ Premium generation on small ticket size of bancassurance policies ϯ Value Added Services: SMS Alerts: 60,000+ | Supplementary Credit Card: 2,500+ | Credit Card/FFC Retention: 12,000+ ϯ Tele Sales Unit: NTB acquisition of 800+ Credit Card and FFC 
32. Retail Banking Conventional Banking Conventional Deposit Products Our Deposit Products have been designed to offer an array of services and benefits for customers with a reach of over 565 plus network of branches nationwide . We believe in offering innovation, accessibility, quality service and ease to our customers to meet their individual and business banking needs. From simple banking solutions, transactional convenience to high value investments, you can choose an account that best suits your requirements. Current Deposit Accounts Our Current Accounts help you manage your financial transactions with convenience. With free online transaction facility and a host of fee waivers on maintaining certain balances, our Current Accounts are designed to give you maximum flexibility and easy access to your funds through our online branches, ATM network and through Faysal Digibank at all times. Savings Deposit Accounts Our Saving Accounts are there to provide you with attractive profit rates through a tiered structure to give you the best out of your savings. Gain full access to your funds anywhere, anytime via online branches, alternate distributions channels like ATMs, Faysal Digibank and a variety of debit and virtual cards. Term Deposit Products Our Term Deposit Account product is the ideal solution to save while earning high returns. It offers you a choice of multiple tenure options for your investment so that you can earn attractive guaranteed returns with convenience and flexibility. Our conventional products include: Business First Account Faysal Business First provides a suitable solution to business individuals, with business across multiple cities, with need to conduct frequent transactions. With Faysal Business First you can now enjoy a host of free services and protection benefits. Business First also helps account holder in conducting intercity transactions as well as using other financial instrument free of cost. Sahulat Current Account Faysal Sahulat Current Account addresses your need for instant access to your account from any branch of Faysal Bank nationwide. There is no limit on the number of transactions you can make. Enjoy free cheque book, pay orders and duplicate account statements on monthly balance maintenance of Rs 50,000 & above. Basic Banking Account No minimum balance requirement. Maximum of two free deposits and withdrawals through counters/clearing are allowed in a month. Easy access to your account through Cheque Book and Debit Card. Asaan Current Account No minimum balance requirement. Enjoy free cheque book, pay orders and duplicate account statements on monthly balance maintenance of Rs 50,000 & above. Total Debit Transactions per month & Total Credit Balance Limit not to exceed Rs. 500,000/- (Rupees Five Hundred Thousand only). 
33. Tez Tareen Asaan Remittance Account Faysal Bank understands the value of your hard-earned money and the sacrifice to live far from your home . This is the reason we make sure that your remittances reach your loved ones in the quickest and safest way. We are the ones who take care of your family by ensuring fastest delivery of remittance into your Faysal Tez Tareen Asaan Remittance Account with the access of our widest network of more than 565 plus branches nationwide. Life Plus Savings Account Faysal Life Plus Savings Account is designed to cater to the financial needs of our senior citizens, belonging to the age bracket of 55years and above, looking for attractive returns on their lifelong savings. Get free first Cheque book & Debit Card on account opening. Moavin Savings Account Faysal Moavin Savings Account is best for individuals and institutions with higher transactional needs and are looking forward to returns. More than 200 Lifestyle Discounts & Alliances on debit Card. Minimum Balance Requirement of Rs. 50,000/- and above. Market Link Savings Account Faysal Market Link Savings Account is our latest offering to help you control and manage your savings the way you always wanted to. Now with our innovative KIBOR-linked savings product, you can benefit from a daily changing market rate. Minimum Monthly average balance of PKR 500,000/- should be maintained. Provided with an incentive to save more through a tiered profit structure with unlimited transaction facility. Premium Savings Account Faysal Premium Savings Account is especially designed to cater to the needs of business customers with large transaction volume. It provides the perfect combination of a savings account matched with a flexibility of a current account. Minimum Monthly average balance of PKR 100,000/- should be maintained. Profit is calculated on your monthly average balance and paid to you on a monthly basis. PLS Savings Account Faysal Savings Account addresses your basic banking needs. It allows individual savers and depositors like you to enjoy profits on your savings. No monthly balance requirement. Profit is calculated on the monthly average balance and paid semi-annually. Asaan Saving Account Asaan savings account is designed for unbanked and underbanked segment low income group. Asaan account can be opened with just CNIC, no other documentation requirement. There is no minimum balance requirement in Asaan accounts. Izafa Term Deposit Faysal Izafa Term Deposit offers in PKR currency, provides you one of the most convenient ways of receiving profit on annual, semi-annual, quarterly or monthly basis. Faysal Izafa Term deposits offer attractive returns to enable you to improve your lifestyle or take care of unforeseen expenses. Minimum investment of Rs. 25,000/ is required. FCY Current Accounts Account can be opened in US Dollar, Pound Sterling or Euro currency. Minimum monthly average balance requirement is USD 500, GBP 300 and EUR 350. 
34. Faysal Islamic Life Plus Savings Account A Golden Opportunity for Your Golden Years 
35. FCY Mahfooz Sarmaya To provide convenience and value to customers with foreign currency related needs , Faysal Bank’s Mahfooz Sarmaya Foreign Currency Account offers you many attractive features. Minimum monthly average balance requirement is USD 500, GBP 300 and EUR 350. Profit is calculated on monthly minimum balance and paid semi-annually basis. FCY Term Deposits Account can be opened in US Dollar, Pound Sterling or Euro currency. Tenures from 7 days to 1 year. Annual, monthly, quarterly and six-monthly profit payment option available. Faysal @Work Conventional Employee Banking Faysal @Work is our Employee Banking proposition which caters to the needs of large, medium and small corporates alike. With our market competitive and bundled proposition, Faysal @Work aims to provide a 360-degree Payroll Management solution. The bundled proposition includes Consumer Finance and Wealth Management products alongside an in-house payments and a third party web-based HRM solution. The onboarding process itself is state of the art with minimized customer interaction and requirements. Faysal @Work offers following benefits for the Employers: ϯ Onsite Account Opening of staff ϯ Onsite Deliveries of Staff Welcome Packs (Cheque Book & Debit Card) ϯ Dedicated Relationship Branch / Manager ϯ Cash Management – Online Banking Portal ϯ Reduced Payroll Administration Cost and Salaries Disbursal with 1 click! ϯ HRMS Solution Faysal Bank Limited endeavors to provide complete package, with market competitive benefits for employees as well: ϯ Free Account Services ϯ No Minimum Balance Required ϯ Cheque Book/Debit Card ϯ Pay Orders/Duplicate Account Statements ϯ E-Statements/Internet Banking ϯ SMS Services ϯ Priority Banking for Senior Management ϯ Access to Consumer Finance Products at preferred rates 
36. At Faysal Bank , we take pride in delivering best in class services to our clients, as part of our DNA, we continuously strive to improve product offerings, customer service and customer experience at all stages of customer journey. Payroll Current Account Current account variant is available in Faysal @Work Employee Banking which includes free transaction facilities and fee waivers making it a market competitive product. The account enables customers to receive salary conveniently from their employers on a single click and have ease of withdrawal from the extensive ATM network across the country. The onboarding process is free of cost of the customer. Faysal Moneyline Faysal Moneyline is a cash backed product which allows up to 90% of financing to customers to cater their individual as well as their non-individual needs. These financing limits serve the customers with their short-term credit requirements. It can be availed against LCY/FCY Deposits, Government Securities (SSC/DSC, RIC), TDR, FAML & Mutual Funds of other Banks. It offers 3 product variants which are: 1. Funded (Running Finance “RF”) and 2. Non-Funded (Letter of Guarantee “LG” & Letter of Credit “LC”) Running Finance Running finance/overdraft facility is a short term facility provided to a customer allowing withdrawals from their current account in excess of the credit balance, maintained by them with the Bank. This Running finance account may be freely operated by way of multi-transactions provided that the sanctioned limit is not exceeded, and the account is operated strictly in accordance with the approved limit and terms and conditions at all times. RF facilities are revolving in nature but can only be revolved over a year subject to credit approvals. RF can be utilized through a cheque book or debit card issued by the bank. Mark up charged only on the amount utilized and for the number of days utilized. Letter of Guarantee Bank Guarantee is an irrevocable undertaking of a bank (guarantor) to effect payment against presentation of a written statement of the guarantee holder (beneficiary) if a contractually agreed obligation has not been fulfilled by the customer (applicant). Bank guarantees may be broadly classified under the following heads: 1. Performance Guarantee 2. Advanced Payment Guarantee 3. Bid Bond Guarantee Letter of Credit A Letter of Credit is a document issued by the Bank on behalf of a customer, authorizing a beneficiary to draw a draft (or sometimes without requirement of a draft), which will be honored on presentation by the Bank if drawn in accordance with terms and conditions specified in the letter of credit. 
37. It is a written undertaking by the issuing bank given to the seller (beneficiary) at the request and on the instructions of the buyer (applicant) to pay at sight or at a determinable future date a stated sum of money against the required documents. Broadly, L/Cs may be classified as under: a. Sight - Letters of Credit (L/C - Sight) b. Usance Letters of Credit (L/C - Usance) Islamic Banking Faysal Islamic Banking provides our customers with a wide range of deposit products for their daily banking requirements that comply with Shariah principles. Our wide range of products are designed keeping in view customer needs and requirements for personal and business banking needs. From simple day-to-day accounts to high value investments you can choose the product that suits your need the best to get attractive halal returns. Our Islamic products are designed to give you maximum flexibility, transactional convenience and easy access to your funds through our online Faysal Islami branches, ATM network, Debit & Virtual Cards and through Faysal Digibank at all times. Islamic Current Deposit Accounts Our value-added Islami current account products which enables you to derive benefits from your deposits. It is suitable solution for individual as well as business entities looking for a checking account based on Islamic Financing principles. These Islami current accounts are based upon Qard, (Loan on demand) and Remunerative Mudarabah principles. This makes it free of Riba (interest) and the principle is guaranteed to you, the depositor. Islamic Savings Accounts Our Islami Saving accounts are opened on the basis of ‘Mudarabah’, where Faysal Islamic Banking is the ‘Mudarib’ (manager of the funds) and you, the customers are the ‘Rabb-ul-Maal’ (owner of funds). These deposits are deployed in Shariah compliant modes such as Ijarah, Murabaha and Musharakah etc. The rate of profit on your deposit will be determined through Shariah approved mechanism for calculation of weightages which will be announced at the beginning of each calendar month and shall be applicable for that month only. Faysal Islamic Saving deposits will share in the profit earned by the Islamic Banking Branches of Faysal Bank. Losses, if any, will be shared in the proportion of investment by each depositor. Monthly weightages for profit distribution shall be calculated and displayed at all Faysal Islamic Banking branches as well as our website. Term Deposit Products Faysal Islamic Barkat Investment Certificates offer you convenient financial solutions under the arrangement of ‘Mudarabah’, where Faysal Banking is the ‘Mudarib’ (manager of the funds) and you, the customers, are the ‘Rabb-ul-Maal’ (owner of the funds). These deposits are deployed in Shariah- compliant modes such as Ijarah, Murabaha, and Musharakah. The rate of profit on your deposit will be determined through a Shariah approved mechanism for calculation of weightages which will be announced at the beginning of each calendar month and shall be applicable for that month only. Faysal Islamic Barkat Investment Certificates will share in the profit earned through financing in different Islamic modes of financing. Losses, if any, will be shared in the proportion of investment by each depositor. Monthly weightages for profit distribution shall be calculated and displayed at all Faysal Islamic Banking branches as well as our website. Faysal Bank Islami offers a wide range of Current, Saving and Term Deposit products for various customer segments based on their transactional and investment needs, details of Islamic Banking products are appended below: 
38. Wealth Management Faysal Bank offers you an extensive menu of Wealth Management solutions tailored to suit your needs . With one of the most robust propositions in the industry, we are ideally positioned to meet all your financial needs based on your individual risk appetite and expectations. Bancassurance Solutions During the course of your financial life, you face an inherent uncertainty and risk associated with your health and well-being. In order to ensure your continued peace of mind we offer you a wide array of saving and protection products to help achieve your financial goals in life. ϯ Saving and Protection Plans Our Saving and Protection plans have been developed under distribution agreements with some of the leading life Takaful providers in Pakistan. Our suite of Bancassurance solutions is tailored to allow you to save on a regular basis and plan towards achieving your life’s goals. These plans provide you a high level of Life Takaful coverage in order to safeguard the future of your loved ones while at the same time directing your savings towards professionally managed funds which offer you positive returns against your investments. All products have the flexibility to be customized to cater your specific needs. Whatever your requirements, we have the right solution for you! ϯ Health Takaful Our health is our greatest asset and with the increasing cost of health care, it is essential to plan ahead to ensure the best possible health care for ourselves and our loved ones. Faysal Bank offers you a diverse selection of Health Takaful solutions developed in association with the leading Health Takaful companies in Pakistan. Our products are designed to provide you comprehensive health coverage at leading network hospitals across the country to give you the peace of mind that you truly deserve! ϯ Protection Plans In order to provide financial security and a stress free lifestyle to our customers, Faysal Bank has introduced, pure life Takaful protection based plans in conjunction with selected insurance partners. By simply paying a very nominal amount, you can now avail a significant insurance coverage on an annual basis to safeguard the needs of your loved ones. These insurance policies provide you a range of covers including Life coverage and multiple additional General Takaful covers such as home content, wallet and cash withdrawal etc. Mutual Fund solutions In order to support you towards better managing your financial portfolio and to further grow your wealth, we offer you a full menu of mutual funds through our distribution partner Faysal Asset Management Limited (a subsidiary of Faysal Bank Ltd.). Based on your individual risk appetite and investment goals, you can select the right investment solution to enter your market of choice and make healthy returns! In addition to investment benefits, these mutual fund placements also entitle you to tax benefits in line with prevalent tax laws. With multiple open-ended and closed ended funds with varying investment strategies, you can easily find one best suited to your financial needs! 
39. Islamic Current Account A value-added product which enables the customer to derive benefits from their deposits . This account is based upon Qard (Loan on demand) which makes it free of interest and the principle is guaranteed to the depositor. Islamic Rehmat Remunerative Current Account Faysal Islamic Rehmat account opened on the basis Mudarabah is determined to provide one-of-a-kind package to its customers comprising of unmatched transactional benefits, meeting your customized banking needs. Account is tagged with a range of free services. Islamic Rehmat Business Account Faysal Islamic Rehmat account opened on the basis Mudarabah is determined to provide one-of-a-kind package to its customers comprising of unmatched transactional benefits, meeting your customized business banking needs. Islamic Asaan Current Account Asaan current account is designed for unbanked and underbanked segment low income group. Asaan account can be opened with just CNIC, no other documentation requirement. There is no minimum balance requirement in Asaan accounts. Faysal Islamic Asaan Account is an easy solution for individuals looking banking needs in a secure manner. This account is easy to open with just one documentation requirement. This account also caters the basic needs of farmers, housewives and students. Moreover, it is opened on the basis of Qard (loan). Islamic Asaan Saving Account Asaan savings account is designed for unbanked and underbanked segment low income group. Asaan account can be opened with just CNIC, no other documentation requirement. There is no minimum balance requirement in Asaan accounts. This account is based on Remunerative Mudarabah. Islamic Asaan Remittance Account Faysal Islamic Tez Tareen Asaan Remittance Account is a remunerative current account based on the principle of Mudarabah, specifically designed to receive remittances from abroad directly. Customers can withdraw/ transfer funds, pay bills, check account balance using ATM, branch counter, Internet and Mobile Banking. Islamic Basic Banking Account Opens on the basis of Qard. No minimum balance maintenance charges. 2 free deposits and 2 free withdrawals per month through cash/clearing. Islamic Savings Account An account that provides greater returns on your investments and is a suitable solution for individuals as well as business entities that are looking for competitive returns on their savings based on Islamic Financing principles. Opened on the basis of ‘Mudarabah’. Islamic Muntazim Savings Account A saving account opened on the basis of Mudarabah that provides the comfort of saving, managing their day to day banking transaction needs with ease. in accordance with Islamic principles, enjoying Halal returns and managing day to day banking transaction needs with ease. Islamic Barkat Investment Certificates Faysal Islamic Barkat Investment Certificates offer you convenient financial solutions under the arrangement of ‘Mudarabah’, where Faysal Banking is the ‘Mudarib’. Range of tenures from 1 month up to 5 years. Premature withdrawal option available with no penalty charge. Islamic Barkat Certificates offer attractive returns to enable you to improve your lifestyle or take care of unforeseen expenses. 
40. Faysal Rehmat Business Account Grow Your Blessings 
41. Islamic Tez Tareen Asaan Remittance Account We make sure that your remittances reach your loved ones in the quickest and safest way . We are the ones who take care of your family by ensuring fastest delivery of remittance into your Shariah compliant Faysal Islamic Tez Tareen Asaan Remittance Account. This account is opened on the basis on Mudarabah. Islamic Life Plus Savings Account Faysal Islamic Life Plus Savings Account is a Shariah Compliant offering designed for maximization of your hard-earned savings and in addition also provides unique health and hospitalization benefits through its new Health Card feature. Islamic Remunerative Current Payroll Account The Islamic Current Remunerative Payroll Account is based on the Mudarbah principle which includes free transaction facilities and fee waivers making it a market competitive product. The account enables customers to receive salary conveniently from their employers on a single click and have ease of withdrawal from the extensive ATM network across the country. The onboarding process is free of cost of the customer. Islamic Savings Payroll Account The Islamic Savings Payroll Account is based on the Mudarbah principle which includes free transaction facilities and fee waivers making it a market competitive product. Suitable for customers that wish to save a portion of their income monthly. The onboarding process is free of cost of the customer. Islamic Rehmat Payroll Account The Islamic Rehmat Payroll Account is based on the Mudarbah principle which includes free transaction facilities and fee waivers making it a market competitive product. Designed specifically to provide charity against balances maintained by customers, including ease of transacting and withdrawal from the extensive ATM network across the country. The onboarding process is free of cost of the customer. Islamic Basic Payroll Account The Islamic Basic Payroll Account is based on the Mudarbah principle which includes free transaction facilities and fee waivers making it a market competitive product. The account enables customers to receive salary conveniently from their employers on a single click and have ease of withdrawal from the extensive ATM network across the country. The onboarding process is free of cost of the customer. 
42. Faysal Islamic Tez Tareen Asaan Remittance Account International Transfers at a Rapid Speed 
43. Faysal @Work Islamic Employee Banking: Faysal @Work Islamic is our Shariah Compliant Employee Banking proposition which caters to the needs of large, medium, and small corporates alike. With our market competitive and bundled proposition, Faysal @Work Islamic aims to provide a 360-degree Shariah Compliant Payroll Management solution. The bundled proposition includes Shariah Compliant Consumer Finance and Wealth Management products alongside an in-house payments and a third-party web based HRM solution. The onboarding process itself is state of the art with minimized customer interaction and requirements. Faysal @Work Islamic offers following benefits for the Employers: ϯ Onsite Account Opening of staff ϯ Onsite Deliveries of Staff Welcome Packs (Cheque Book & Debit Card) ϯ Dedicated Relationship Branch / Manager ϯ Cash Management – Online Banking Portal ϯ Reduced Payroll Administration Cost and Salaries Disbursal with 1 click! ϯ HRMS Solution Faysal @Work Islamic endeavors to provide complete package, with market competitive benefits for employees as well: ϯ Free Account Services ϯ No Minimum Balance Required ϯ Cheque Book/Debit Card ϯ Pay Orders/Duplicate Account Statements ϯ E-Statements/Internet Banking ϯ SMS Services ϯ Priority Banking for Senior Management ϯ Access to Shariah Compliant Consumer Finance Products at preferred rates At Faysal Islami, we take pride in delivering best in class services to our clients, as part of our DNA, we continuously strive to improve product offerings, customer service and customer experience at all stages of customer journey. 
44. Faysal @work Just a click away. 
45. Roshan Digital Islamic Current Accounts Digital Account Opening from outside Pakistan for Non-Resident Pakistanis . Islamic Account opened based on a Qarz contract. Accounts available in PKR, USD, GBP, EURO, CNY, AED, CAD and SAR. Repatriation of funds, Customers can withdraw their funds through transfer into any of his/her account internationally. Remittance transfer from the comfort of your home to your loved ones. Debit Virtual Card offers for online payments. Debit Card is available with PKR accounts only. Roshan Digital Islamic Savings Accounts Accounts available in PKR and USD. Account Opening from outside Pakistan for Non-Resident Pakistanis Islamic Savings Account opened based on a Mudarabah contract. Investments options are available to invest in Naya Pakistan Certificates, Sharia compliant fixed deposit certificates. Halal Sharia compliant profits. Repatriation of funds, Customers can withdraw their funds through transfer into any of his/her account internationally. Remittance transfer from the comfort of your home to your loved ones. Debit Virtual Card offers for online payments. Availability of DigiBank Internet Banking and Mobile Banking for easy Account management, Bill payments, Funds transfer, mobile top ups and much more (only debit transactions will be allowed). Priority Banking As a Faysal Priority customer, we are committed to provide you an enhanced banking experience and look forward to supporting you in achieving your financial goals. Some of the exclusive benefits associated with our Priority Banking proposition include: ϯ Exclusive Priority Banking Experience Unlimited Access to our Priority Lounges and facilities across the country for all your financial needs. Faysal priority lounges provide banking luxury and transactional convenience to our priority customers. ϯ Financial Advisory and Assistance Dedicated Priority Relationship Managers assigned to cater to all your financial requirements and manage your Wealth portfolio. ϯ Faysal Priority Platinum Debit Card As a Faysal Priority customer, you are entitled to a complimentary Faysal Priority Islamic Debit Card that comes equipped with a suite of features and benefits designed to match your exclusive lifestyle. Enjoy discounts at more than 300 retail outlets across Pakistan with an acceptability at 15+ thousand ATMs and over 52+ thousand Point of Sale (POS) locations available in Pakistan. ϯ Travel with Comfort Complimentary Access to Airport CIP and Majestic lounges along with access to 27 different international airport lounges across the globe including UK, USA, UAE, Singapore and Turkey. ϯ Transactional Privileges Enjoy a host of free services, such as Unlimited Free Cheque Books, Free SMS Alerts, Free Demand Drafts and Pay Orders, Free Intercity Cheque Clearing, Free Inter Bank Funds Transfer (IBFT), Free Withdrawal from other bank ATM’s, 50% waiver on Annual Locker Rentals and many more. ϯ Preferential rates on Islamic Financing As a Faysal Priority customer, avail our Islamic facilities at preferential rates. This includes Auto Financing, Mortgages and other Islamic Financing. Please get in touch with your dedicated relationship manager for further details. ϯ Dedicated Customer Care Exclusive 24-Hour Faysal Priority helpline at 111-11-71-71 where our qualified and dedicated teams are focused and ready to service you at any time of the day. Customer service teams can assist you with your queries, complaints, reporting of lost or stolen cards and activation of your Faysal Priority Islamic Debit Card. 
46. Faysal Islami Roshan Digital Account Islamic Banking for Overseas Pakistanis An Initiative of State Bank of Pakistan 
47. Faysal Moneyline Faysal Moneyline is a cash backed product which allows up to 90 % of financing to customers to cater their individual as well as their non-individual needs. These financing limits serve the customers with their short-term credit requirements. It can be availed against shariah compliant securities which includes LCY/FCY Deposits, Government Securities, TDR, FAML & Mutual Funds of other Banks. It offers following product variants which are: 1. Non-Funded Letter of Guarantee (LG) 2. Non-Funded Letter of Credit (LC) Letter of Guarantee Bank Guarantee is an irrevocable undertaking of a bank (guarantor) to effect payment against presentation of a written statement of the guarantee holder (beneficiary) if a contractually agreed obligation has not been fulfilled by the customer (applicant). Bank guarantees may be broadly classified under the following heads: 1. Performance Guarantee 2. Advanced Payment Guarantee 3. Bid Bond Guarantee Letter of Credit A Letter of Credit is a document issued by the Bank on behalf of a customer, authorizing a beneficiary to draw a draft (or sometimes without requirement of a draft), which will be honored on presentation by the Bank if drawn in accordance with terms and conditions specified in the letter of credit. It is a written undertaking by the issuing bank given to the seller (beneficiary) at the request and on the instructions of the buyer (applicant) to pay at sight or at a determinable future date a stated sum of money against the required documents. Broadly, L/Cs may be classified as under: a. Sight - Letters of Credit (LC - Sight) b. Usance Letters of Credit (LC - Usance) 
48. Faysal Priority Islamic Platinum Debit Card Access to a World of Opportunities 
49. Our Network 500 76 Islamic Branches Conventional Branches 200 + 576 Cities Across Pakistan 00 | Faysal Bank  Total Branches 650+ Total ATMs Number of Branches
50. Annual Report 2020 | 00 
51. Our People ϯ ϯ ϯ Head count as at December 31, 2020, broken down: By employment type (permanent / temporary) By gender By region Emp Type Headcount FTE 6,767 BC 36 Total 6,803 Gender Headcount Region Headcount Male 5,587 HO 868 Female 1,216 Central I 1,790 Total 6,803 Central II 1,009 North 1,198 South 1,938 Total 6,803 Training & Development L&D Centre No. of Staff Trained Man Hours Central-I 6,444 39,909 6 Central-II 2,886 15,786 5 Head Office 1,225 6,830 6 North 4,099 28,853 7 South 5,941 41,909 7 20,595 133,287 6 Grand Total Average training hours per Employee Competitive Landscape Faysal Bank is engaged in Corporate, Commercial and Consumer banking activities undertaken through a network of 576 branches in Pakistan. As at December 31, 2020 there are 29 commercial and 3 specialized banks operating in Pakistan. Faysal Bank has a market share of 4.4% based on number of branches. The Bank is on its way of becoming a full-fledged Sharia compliant Bank and is currently operating through 500 Islamic Banking Branches which constitute approximately 15% of Islamic Banking Branches in Pakistan. Faysal Bank has a market share of 7.3% of the Islamic Banking deposits in the industry. 
52. Value Chain and Business Model Investor Core Business Activities Value Creation Employees Core Business Activities Value Creation Customers Core Business Activities Value Creation Providers of capitals have placed their trust in us by investing in our srategy to create value to enable financial returns . We have a team of competent & professional staff investing their time and talent to run operations of the Bank. Placing their trust and money expecting uninterupted quality services. We allocate capital to run our operations and invest in areas which offer best prospects for growth and long-term returns. financial returns. Their skills and expertise are utilised to maintain and develop our brand and deliver top notch services to our customers and fulfil the expectations of our stakeholders. We are developing and providing not only our products and services to improve our brand but also our understanding of the growing financial services needs of our customers. Total Assets: Rs. 709,958 million PAT: Rs. 6,511 million EPS: Rs. 4.29 ROA: 0.97% ROE: 13.6% Salaries & Benefits: Rs. 7,578 million Training & Development: ϯ Hours: 133,287 ϯ Staff: 20,595 ϯ Investment: Rs. 37 million ATMs: 650+ Branches: 576 Core Business Activities Value Creation Regular oversight and laid-out guidelines ensure transparency and consistency in business practices and reporting. A distinct Compliance Function and a dedicated SBP Reporting Section ensures timely and accurate compliance with all regulatory requirements. Community Core Business Activities Value Creation Regulators & Government Communities are impacted by a wide range of things, including job creation, economic development, health, and safety. Working to improve collaboration with our community for delivering our social responsibilities and conducting business without causing disruptions in the society. Compliant Financial & Other Regulatory Reportings. Contribution to GDP (PAT): Rs. 6,511 million Tax: Rs. 4,260 million Jobs created: 6,803 Donations: Rs 77 million Green Banking Initiative: 20% increase in e-subscriptions 
53. History of Major Events October 1994 Incorporation of Faysal Bank Limited in Pakistan October 1987 Faysal Islamic Bank of Bahrain started operation in Pakistan with three branches  December 2001 Merger of Al-Faysal Investment Bank Limited with Faysal Bank Limited
54. December 2010 November 2018 Acquisition & amalgamation of Royal Bank of Scotland Limited (RBS Pakistan) with and into Faysal Bank Limited Acquisition of 69.99% shareholding of Faysal Asset Management Limited (FAML), taking the total interest of FBL to 99.99% August 2003 Incorporation of Faysal Asset Management Limited 
55. Highlights of Year 2020 April 22 , 2020 First Quarter Financial Results 2020 approved by the Board of Directors February 13, 2020 Annual Financial Results 2019 approved by the Board of Directors  May 14, 2020 25th Annual General Meeting
56. August 20 , 2020 Second Quarter Financial Results 2020 approved by the Board of Directors October 22, 2020 Third Quarter Financial Results 2020 approved by the Board of Directors 
57. Governance  00 | Faysal Bank
58. SCFR (PK) 1 Highest Shariah Rating Attainable Islamic International Rating Agency  Annual Report 2020 | 00
59. %RDUGRI'LUHFWRUVӗ3UR԰OHV Mr. Farooq Rahmatullah Khan Chairman Mr. Farooq Rahmatullah is a Law graduate. He joined Burma Shell Oil & Distribution Company in 1968 and worked in different roles in Chemicals, Human Resources, Marketing, Supply, Distribution, Retail, etc. He was transferred to Shell International London in 1994 as a Manager in the Business Strategy Division and was involved in various portfolios covering over 140 countries. On his return in 1998, he was appointed as Head of Operations of Shell Pakistan and was looking after Middle East and South Asia (MESA). In 2001, he was appointed as Chairman of Shell Companies in Pakistan and Managing Director of Shell Pakistan Limited. He is currently leading an Expert Energy group which has developed a 25-year Integrated Energy Plan (first time ever in the history of energy planning) for the country. This plan has been in principle accepted by the Government, Pakistan Business Council, international agencies and some other stakeholders. Key Positions Held: ϯ Chairman of Shell Companies in Pakistan and Managing Director of Shell Pakistan Limited ϯ Founding Member of PAPCO (Pak Arab Pipeline Company Limited) ϯ Director General of Civil Aviation Authority of Pakistan ϯ Chairman of Oil and Gas Development Company Limited ϯ Chairman of LEADS Pakistan ϯ Founding Member of Pakistan Human Development Fund ϯ Member of the Economic Advisory Council, Ministry of Finance, Government of Pakistan  ϯ Member of National Commission of Government Reforms ϯ Director on the Boards of PCB, PIA and Pakistan Stone Development Company He is serving on the Boards of Directors of: ϯ Faysal Bank Limited ϯSociety ϯ for Sustainable Development Resource Development Committee of Aga Khan University Hospital He is also a Trustee of Legends Trust (Formed by the Government of Sindh)
60. Mr . Ahmed Abdulrahim Mohamed Abdulla Bucheery Vice Chairman Mr. Ahmed Abdulrahim holds an MBA from the University of Glamorgan, Wales (UK), and is a Fellow Member of the Institute of Financial Accountants, London (UK) and the Institute of Public Accountants, Australia. He also holds an Executive Management Diploma from the University of Bahrain and an Advance Banking Diploma from the Bahrain Institute of Banking and Finance. He is also a certified Director from the Pakistan Institute of Corporate Governance. Ahmed Abdulrahim is the Chief Executive Officer of Ithmaar Group, including Ithmaar Bank. He started his career in the Accounting Department with Aluminum Bahrain followed by Chase Manhattan Bank (currently J.P. Morgan) as Head of Financial Control. He then joined the National Bank of Bahrain where he served for 28 years in various executive levels and in different capacities, including Manager of Foreign Exchange and Funding, Chief Internal Auditor and Assistant General Manager of Corporate Services Group. Ahmed Abdulrahim held the dual roles of Deputy Chief Executive Officer at Shamil Bank and Chief Operating Officer at Ithmaar Bank for approximately four years. In 2013 he was appointed as CEO, Ithmaar Bank. Currently serves as Vice Chairman of Faysal Bank Limited (Pakistan), Vice Chairman of Solidarity Group (Bahrain), member of the Board of Directors of Ithmaar Development Company (Bahrain), Vice Chairman of The Benefit Company (Bahrain), Vice Chairman of Bahrain Association of Banks and Vice Chairman of The Waqf Fund of the Islamic Banks (Bahrain). Mr. Yousaf Hussain President & CEO Mr. Yousaf Hussain, President & CEO Faysal Bank, has around 27 years of diverse professional experience. His previous assignments have primarily been with ABN AMRO Bank, where he held multiple senior managerial positions, mainly within Wholesale/ Corporate Banking. His experience also includes senior management positions with Samba Bank and earlier roles with Mashreq Bank, UAE and Mobilink. He has been with Faysal Bank since August 2008. He has contributed significantly to the growth of the franchise while holding senior management positions within Corporate, Special Assets and Risk Management Group. He was elevated, in early 2017, to become the President & CEO of Faysal Bank Ltd. Under his leadership, the Bank has embarked upon a well-structured plan to convert into a full-fledged Islamic Bank from a conventional bank. Simultaneously, the Bank has also adopted a growth strategy through major network expansion, new product offerings and enhanced distribution efficiency coupled with customer centric approach and increased focus on technology. Yousaf is an Electrical engineer with an MBA from Lahore University of Management Sciences. He is a member of the Executive Committee of Pakistan Banking Association, a Council Member of the Institute of Bankers-Pakistan, Director at Pakistan Business Council and Pakistan Institute of Corporate Governance. He is also a member of the Management Committee of CEIF (Centre for Excellence in Islamic Finance) at IBA Karachi. 
61. Mian Muhammad Younis Director Mian Mohammad Younis possesses 39 years of experience in Public Finance , Banking and Financial Sector reforms with extensive knowledge of Corporate Sector Governance, Rules, Regulations and Audit Procedures. During his career, he was Head, Inter-Governmental Finance Wing (IGF), Regulation Wing (RW), and Human Resource Wing (HRW) of Finance Division as Additional Finance Secretary (AFS). He was Secretary to National Finance Commission (NFC) from 2003 to 2010 and was the first Chief Operating Officer (COO) of Khushal Pakistan Fund Limited (KPF) under Finance Division. management through formulation of HR Policies, Rules, Regulations Procedures and their implementation, while Heading Regulation Wing of Finance Division, mandated for fixation of remuneration, perks and privileges of Parliamentarians, Judiciary, Public Sector Entities and their HR Policies, Rules and Regulations. He established various Funds including “Relief Funds” and was instrumental in framing their accounting procedures, Financial / Investment Rules in consultation with Controller General Accounts (CGA) and Auditor General of Pakistan’s Office. Mian Younis established new ventures in the financial & Public Sector Entities (PSEs), through mergers along with a team of experts. He contributed towards policy formulation as a member of boards of various Corporate Sector entities and banks. He carried out the financial restructuring of several Non-Banking Financial Institutions (NBFI) as a member of Financial Sector Reforms Committee. Affected recovery of loans extended to Provincial Governments and other Public Sector entities by the Federal Government and also assisted State Bank of Pakistan (SBP) in managing the overdraft position of provinces, AJK, and various Public Sector Corporations from 2003 to 2011. He supervised not only the Expenditure Budget of the Federal Government but also implemented Public Sector Development Programs of Finance Division from 2001 to 2011. At present, he is on the Board of Directors of Faysal Bank Limited since April 2014, Chairman Board Audit and Corporate Governance Committee and member Remuneration and HR Committee. He holds a Master’s Degree in Economics and is also qualified in Project Appraisal & Risk Management (Duke, USA), Assessing Financial System Stability (IMF Institute, Singapore), Promotion of Direct Foreign Investment (Osaka, Japan), Promotion of Agro Based Industry (Manila Philippines), and Islamic Banking (Kuala Lumpur, Malaysia). He is a certified expert in Corporate Governance & Leadership Skills from Pakistan Institute of Corporate Governance (PICG) and has attended a number of workshops and seminars on Anti-Money Laundering & Corporate Governance. He was on the Board of Directors of Meezan Bank Limited and also its Chairman Board Audit Committee & member Risk Management Committee, for about three years. He completed the process of liquidation of Federal Bank for Cooperative (FBC) and Agriculture Marketing and Storage Limited (AMSL) as liquidator. Mian Younis served in the Public Sector for a long time, while holding positions in different Government, Semi Government and Autonomous Bodies i.e. FBR, Economic Affair Division (EAD), M/O F&A, BOI, Pakistan Software Export Board (PSEB) and Finance Division. He gained vast experience in HR 
62. Mr . Imtiaz Ahmad Pervez Mr. Ali Munir Mr. Imtiaz Ahmad Pervez has over 36 years' work experience in the field of banking in the United Kingdom, Bahrain and Pakistan. His last position was that of the Chief Oprating Officer of the Faysal Islamic Bank of Bahrain BSC. He was also the first CEO of the formner Faysal Investment Bank Limited, Pakistan (later merged with Faysal Bank Limited, Pakistan). Additionally, he has served on the boards of banks including the Ithmaar Bank BSC, Bahrain, AlBaraka Bank Pakistan Limited, Faysal Islamic Bank of Bahrain BSC, Faysal Investment Bank of Bahrain EC and the Faysal Investment Bank Limited, Pakistan. He holds B.A. degree from the University of the Punjab and fellowship of the Institute of Islamic Banking and Insurance, London, U.K. Mr. Ali Munir has a BA degree from Government College Lahore and an LLB Degree From The University of Punjab, Lahore. He has over thirty years’ experience as a Chartered Accountant. He is a member of the Institute of Chartered Accountants in England and Wales and the Institute of Chartered Accountants of Pakistan. He was also a member of Investment Management Regulatory Organisation and the Securities Association (now known as the SFA) in England. He joined MCB Bank Ltd. in 1999 and has previously held senior positions at Citibank, Saudi American Bank and Habib Bank. In 2005, he was awarded the M.A Mozaffar Memorial Gold Medal from the SBP and Institute of Bankers in relation to his services to banking reforms in Pakistan and Agriculture Finance. He was previously the Chairman of the SBP Committee for Agricultural Finance and also the Chairman of the SBP Committee for Islamic Banking. Director Director 
63. Mr . Juma Hasan Ali Abul Director Mr. Juma Hasan Ali Abul is a fellow member of the Association of Chartered Certified Accountants, England, certified Director from the Pakistan Institute of Corporate Governance and holds a Bachelors Degree in Accounting, from Cairo (1980). Key Positions Held: ϯFellow member of the Chartered Association of Certified Accountants, England ϯCertified Director from the Pakistan Institute of Corporate Governance ϯBachelor Degree in Accounting, Cairo (1980). ϯExecutive General Manager, Ithmaar Bank BSC, Bahrain (2010-2013). ϯGeneral Manager MFAI (Jersey) (2000 – 2010), then (2013 – Present), wholly owned subsidiary of the DMI Group. ϯ Executive Senior Manager, Shamil Bank of Bahrain BSC (formerly, Faysal Islamic Bank of Bahrain) 1988-2000 ϯ Board Memberships: Faysal Bank, Pakistan; CITIC International Asset Management, Hong Kong; United Bank of Albania (until 2011); Gulf Investors Asset Management Co., Saudi Arabia; Chairman of Egyptian Investments Co, Egypt; in addition to entities ranging from trading, industrial, real estate development in Bahrain, Cayman, Egypt and U.S.A.  ϯ Worked with Touché Ross, London (now Deloitte), and Peat Marwick Mitchell Bahrain (now KPMG) – Chartered Accountants ϯ Lead restructuring of Group institutions as well as major Mergers & Acquisitions
64. Mr . Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Mr. Abdulelah AlQasimi has more than 39 years of diversified management experience. His previous positions include Chief Executive of the Labor Fund (Tamkeen), from which he resigned in May 2010, Deputy Chief Executive Officer of Labor Fund Project at the Bahrain Economic Development Board, Assistant Undersecretary for Training at the Bahrain Ministry of Labor and Social Affairs, Director of Engineering and Maintenance at the Bahrain Ministry of Health. He has also served as the Chairman of the Bahrain Qualifications Framework Steering Committee and the Steering Committee of Career Expo and was a Board member of the Bahrain Society of Engineers and the Bahrain Consumer Protection Society. Mr. Abdulla Abdulaziz Ali Taleb has more than 19 years of experience in banking and currently he is heading the Business Banking Group of Ithmaar Bank, Bahrain. Besides that, he has a strong work experience in a number of banking functions; including Islamic financial services, corporate banking, capital markets and credits. Prior to joining Ithmaar Bank, he held senior positions in various banks and financial institutions including BMI Bank, First Investment Bank, Shamil Bank and Khaleej Finance & Investments. Director He is currently a Chairman of Ithmaar Dilmunia General Partner Co. and Member of the Board of Ithmaar Holding, Ithmaar Bank, IB Capital, Solidarity Group Holding, Chairman of Saudi Solidarity Takaful Co., Naseej BSC, Faysal Bank Limited (Pakistan) and a member of the Board of Trustees of Arabian Pearl Gulf School. Director Abdulla Taleb has a Bachelors Degree in Banking & Finance from Kingdom University and Associate Diploma in Economics Banking and Finance from University of Bahrain. He also holds an Advanced Diploma in Islamic Banking from Bahrain Institute of Banking and Finance. In addition Abdulla is a certified Director from the Pakistan Institute of Corporate Governance. Abdulelah AlQasimi holds a BSc in Civil Engineering from Queen Mary College University of London, UK, and MSc in Health Facility Planning from the University of North London, UK, and a Diploma in Health Care Management from the Royal College of Surgeons in Ireland, Bahrain. He is also a certified Director from the Pakistan Institute of Corporate Governance. 
65. Ms . Fatima Asad Khan Director Ms. Fatima Asad-Said is Managing Director for the Corporate Governance & People Solutions Business Vertical at Abacus, a leading international professional services firm. Over the last 23 years, her professional experience focused on delivering world class transformative solutions and thought leadership in the corporate governance, strategic change, organizational and learning development, human capital management and advisory, rewards advisory, technology transitions for HR and talent, diversity and inclusion, project management, and strategic client relationship management, across various sectors including the financial services. Her significant experience is complemented by leveraging on strategic partnerships with global leaders such as Mercer, Center for Creative Leadership, and SAP.  An MBA graduate from LUMS, she started her career with Coopers & Lybrand International and then PricewaterhouseCoopers. Her leadership journey also includes serving on various Boards such as Abacus, Lahore University of Management Sciences, Kashf Foundation, Kaarvan Crafts Foundation, and Bata Pakistan. She is also a certified Corporate Director from Harvard Business School and PICG, and a member of the Diversity & Inclusion Hub Leadership Council.
66. Mr . Mohsin Tariq Director Mr. Mohsin Tariq was elected as an Independent Director on the Board of Faysal Bank Limited in May 2020. Mr. Mohsin Graduated from Brunel University, West London with a BSc in Business Management in 2009, after which he joined School of Oriental & African Studies, University of London, for his MSc in International Management from 2009 – 2010. Soon after completing his higher studies, he joined his family business in September 2011 namely, NIMIR CHEMICALS PAKISTAN LTD. After assuming the director role in 2011, he was responsible for a successful turnaround of this Petrochemical Manufacturing Company near Lahore. He was also a member of board of an Oleo Chemicals & Chlor Alkali manufacturing entity namely M/s NIMIR INDUSTRIAL CHEMICALS LTD from December 29th, 2015 till September 25th, 2018. During his highly successful professional career extended over almost 10 years, Mr. Mohsin Tariq demonstrated extraordinary skill and expertise in handling complex situations on these assignments. of petrochemicals products. He has played an instrumental role in recent progress and development of business leading the turnaround of M/s NIMIR CHEMICALS PAKISTAN LIMITED. He played a key role in shaping the overall business to its current prominence in Pakistan. In addition he is also responsible for shaping and proactively managing the impact of financial and regulatory requirements, ensuring the integrity of financial accounts as well as establishing and monitoring reliable control systems to strengthen the risk and control environment. He is an active member of civil society and is also associated with various reputed charitable organizations. He has further attended numerous national and international conferences, courses, seminars, meetings and a Directors’ training program from LUMS. During his smart career, he has applied qualities of integrity, credibility and a passion for progress to strategic governance efforts. It was his vision, devotion and smart ideas through which he was able to diversify his family business into the new horizons 
67. 6HQLRU 0DQDJHPHQW3UR԰OHV Mr. Yousaf Hussain Mr. Raheel Ijaz Mr. Yousaf Hussain has around 27 years of professional experience, primarily at ABN AMRO Bank where he held multiple senior managerial positions including those within the Corporate / Credit and Transaction Banking functions. He has been with Faysal Bank since August 2008, with a significant contribution to the Franchise in his previous positions as Chief Risk Officer, Regional Corporate Banking Head-North and Head of Special Assets Management Group. His experience also includes a senior role with Samba Bank and earlier assignments with Mashreq Bank and Mobilink / Motorola. Mr. Yousaf has a Bachelor’s of Science degree in Electrical Engineering and has done his MBA from Lahore University of Management Sciences. Mr. Raheel Ijaz has over four decades of work experience. Before assuming this position, he accumulated a rich banking experience in institutions like MCB Bank Limited as Group Head Compliance and Controls, Country Head Sri Lanka, Head Corporate North & Public Sector; United Bank Limited as Regional Chief Executive North and also held key positions in Faysal Bank, Prime Commercial Bank, and Emirates Bank International. His last role with Faysal Bank Limited was as Head Compliance. Mr. Raheel holds an MBA degree from Quaid-e-Azam International University. President & CEO  Chief Operating Officer
68. Mr . Salman Ahmed Usmani Syed Majid Ali Mr. Salman Usmani has a rich experience of over three decades in the local as well as multinational banking sector. His broad expertise covers Treasury & Risk Management, Asset and Liability Management, Strategic Planning, Corporate Restructuring, Strategic Negotiations, Acquisitions and Strategic Alliances and International Operations. His vast skill set has been instrumental in the design and implementation of the in-house developed Treasury System which is capable of meeting front, middle and back office business requirements and generates a host of MIS while retaining the flexibility to adapt to an evolving product suite. Prior to joining Faysal Bank Limited, he was associated with MCB Bank Limited as Global Treasurer and Head Investment Banking Group. His past experience has been with organizations such as ANZ Grindlays, American Express, Bank of America, Mashreq Bank, United Bank Limited & MCB Bank Limited. He holds an MBA Degree from Grand Valley State University, USA. Syed Majid Ali is a fellow member of the Institute of Chartered Accountants of Pakistan and has over three decades of experience in the field of accounts and finance disciplines of banking with exposure in IT and HR activities. He has been associated as CFO at Saudi Pak Commercial Bank Limited (now Silk Bank Limited) and Emirates Bank International PJSC (Pakistan operations). He has also served as Partner in KPMG Taseer Hadi & Co, Chartered Accountants. Mr. Majid has rich experience in Banking Finance amid mergers and acquisitions. He has also supervised Strategy, Technology and Administration Functions at Faysal Bank Limited. Head, Treasury & ECM Chief Financial Officer 
69. Mr . Nasir Islam Mr. Tahir Yaqoob Bhatti Mr. Nasir Islam is a qualified Chartered Accountant with over three decades of multifaceted experience. His first assignment was as Manager Finance in ANZ Grindlays, Karachi, after which he was posted at the ANZ HO (Melbourne, Australia), as Manager Commercial Banking System (CBS) Project. He returned to Pakistan in 1997 as Manager Audit, joined ABN AMRO Pakistan as Audit Manager in 2000, and was appointed as Country Head of Compliance in 2004. He has been associated with Faysal Bank Limited since 2008. Mr. Tahir Yaqoob Bhatti has over 33 years of diverse experience in Retail, Commercial, Corporate, Operations, Special Assets Management and Digital Banking. He has previously been associated mainly with Allied Bank, Askari Bank and National Bank of Pakistan. Prior to joining Faysal Bank Limited, his last assignment was Business Head – Wholesale and Private Banking at JS Bank. Mr. Tahir holds an MBA (Finance) from IBA, Lahore and a Masters in Commerce from Hailey College. He also qualified DCMA and holds a Banking Diploma from the Institute of Bankers in Pakistan. Head, Internal Audit  Head, Retail Banking
70. Mr . Abadullah Mr. Ali Waqar Mr. Abadullah brings with him over three decades of diversified experience of Branch Banking, Trade, Operations and Compliance. Prior to joining Faysal Bank Limited, he has been associated with Standard Chartered, ANZ Grindlays and United Bank Limited. His last assignment with SCB was as Head Corporate Service Delivery. Prior to his current appointment as Chief Compliance Officer, he has also held the position of Head Operations at Faysal Bank Limited. Mr. Abadullah has been instrumental in implementing various projects and had led teams which migrated core banking systems in Faysal Bank. He is a certified GRC professional from GRCP International and diploma holder from Institute of Bankers in Pakistan. He holds a Master of Business Administration (Finance) degree from IBA, University of Punjab and is a certified director from ICMA Pakistan. Mr. Ali Waqar has over 18 years of professional experience, primarily in the field of Corporate & Investment Banking, and Commercial Banking. Throughout his professional career, he has been instrumental in driving the organization’s profitability through a diverse mix of transactions including Structured Finance, Project Finance, Mergers & Acquisitions and Derivatives. He has served at key positions in leading multinationals as well as local organizations including ABN AMRO Bank N.V., Barclays Bank Plc. and Faysal Bank Limited. Prior to his current assignment, Mr. Ali spearheaded Faysal Bank’s Regional Corporate Banking franchise for 9 years as the ‘Corporate Head-Central’ where he contributed significantly towards sustainable portfolio and revenue growth. Mr. Ali holds an M.Sc. degree in Economics and Finance from Lahore School of Economics. Chief Compliance Officer Head, Corporate & Investment Banking 
71. Mian Salman Ali Mr . Bashir Ahmed Sheikh Mian Salman Ali brings with him a banking experience of over 17 years in large local and multinational banks. During his career, he has held various leadership/ supervisory roles in business and control functions. He has a diversified experience in the field of Corporate Banking, Commercial / SME Banking & Credit/Risk Management. Prior to joining Faysal Bank Limited, he has been associated with ABN AMRO Pakistan and0Allied Bank Limited. Mian Salman holds a Master of Business Administration degree from Lahore School of Economics. He is also a certified Islamic Banking Professional from NIBAF. Mr. Bashir Ahmed Sheikh has five decades of diversified domestic as well as international banking experience of Operations, Corporate Banking, Commercial/Retail Banking, Investment and Risk Management, with a proven record of superior performance throughout his career. He has strong skills in Syndications, Advisory Services, Acquisitions, Mergers, Privatizations, Agriculture Financing, Remedial Management, Compliance and dealing with the Regulators amid other relevant agencies. Before joining Faysal Bank Limited in 2018, he has been associated with United Bank Limited, Union National Bank, BCCI, Indus Bank, Askari Bank, Faysal Bank and Bank Alfalah. His last assignment was Group Head Special Assets Management at Bank Alfalah. Mr. Bashir Ahmed Sheikh holds a graduation degree from University of Punjab. He is also a Graduate of Executive Development Program, Johnson Graduate School of Management, USA. Chief Risk Officer  Head, Special Assets Management
72. Syed Muhammad Fraz Zaidi Mr . Monis Mirza Syed Muhammad Fraz Zaidi brings with him over 16 years of experience in the financial services sector, where he has held leadership roles in Finance, Risk Advisory and Strategy. Prior to joining Faysal Bank Limited, he has been associated with organizations such as H & H Exchange Co. (Pvt.), A. F. Ferguson & Co. and United Bank Limited. His last assignment was Head Operational Risk & Basel-II Division at United Bank Limited. Mr. Fraz is a Chartered Accountant from the Institute of Chartered Accountants, Pakistan. Mr. Monis Mirza has over 24 years of leadership experience in Human Capital Management, Mergers & Acquisitions, Cultural Integration and Business Growth in multiple geographies. During his career, he has held key positions in Procter and Gamble (P&G), Standard Chartered Bank in Pakistan and Tenova Canada. He remained Director of Human Resources and a Management Committee member for SCB Pakistan for over a decade, and helped the bank manage organic and inorganic business growth, drive productivity through engagement and organizational design efficiencies. His last assignment was with HRS Global as Chief Executive Officer – Recruiting. Monis Mirza acquired his B.E. Electrical Engineering degree from University of Buffalo, USA and MBA degree in Human Resources from Institute of Business Administration, Karachi. He has also completed an advance diploma in Human Resources from McMaster University, Canada. Head, Strategy Head, Human Resources 
73. Mr . Aneeq Malik Syed Hasan Jafri Mr. Aneeq Malik is a solutions-focused banker with over 19 years of rich experience overseeing the compliance function and branch operations. Prior to joining Faysal Bank Limited, he has been associated with banks like ABN AMRO and MCB. Mr. Aneeq is recognized for being both reactive to developments in the regulatory and governance environment and proactive in areas related to compliance education and training. Highly adept in identifying gaps and / or risk exposure in operations as well as developing and implementing strong systems of check and balances. He holds a graduation degree from Punjab University, Lahore. He is a certified expert in Corporate Governance & Leadership Skills from Pakistan Institute of Corporate Governance (PICG). He is also certified from NIBAF in Islamic Banking. He is on the Board of Directors of M/s. 1Link (Guarantee) Ltd., as a nominee director from Faysal Bank Limited as well. Syed Hasan Jafri brings with him over 35 years of diversified experience in both financial and non-financial sectors. Mr. Hasan is an accomplished technology professional having experience in Networking, Software design, Product development, Information security, Internet and Telecommunication technologies. Prior to joining Faysal Bank, he has been associated with organizations such as Shahnawaz Limited, Karachi Stock Exchange, Arif Habib Corporation, Summit Bank and Allied Bank Limited. His last assignment was Group Head Information Technology at Allied Bank Limited. Mr. Hasan holds a Masters of Information Technology degree from PIMSAT, Karachi. Head, Operations  Head, Information Technology
74. Mr . Muhammad Aurangzeb Amin Mr. Muhammad Arif Mr. Aurangzeb Amin brings with him over 24 yearsof experience in the Financial Sector and Legal Consultancies both in Pakistan and in the USA. During his career, he has worked with NIB Bank and Pak-Kuwait Investment Co. as Company Secretary and Head Legal. He has also worked with law firms locally and internationally, namely Orr, Dignam & Co. and Surridge & Beecheno. He has a Masters of Laws degree from Temple University, USA. Mr. Mohammad Arif has over 39 years of diversified experience in the field of Fintech, Digital Banking, Islamic Banking and Technology & Operations. Prior to joining Faysal Bank in 2019, he has worked with Bill & Melinda Gates Foundation, Standard Chartered Bank (Malaysia & Pakistan) and GBS – Malaysia. During his tenure at previous organizations, he has been responsible for strategic planning of technology initiatives, system developments, core banking solutions, digital banking migration of channels, E-pay initiatives and managed investments in technology & operations. Company Secretary & Head, Legal Chief Digital Officer 
75. Mr . Muhammad Faisal Shaikh Head, Islamic Banking Mr. Muhammad Faisal Shaikh is a graduate of Institute of Business Administration, Karachi with over 19 years of experience in the field of Shariah Structuring and Shariah Compliant Product Development. Prior to joining Faysal Bank Limited, he was associated with BankIslami Pakistan Ltd. and Meezan Bank Ltd. He has been instrumental in the development of various pioneering Islamic Corporate & Consumer Banking Products and Sukuk structures in Pakistan including Islamic Export Refinance Scheme of State Bank of Pakistan and Pakistan’s inaugural sovereign International Sukuk. He led the team which converted conventional assets and liabilities of KASB Bank Ltd. after its acquisition by BankIslami Pakistan Ltd. Prior to this, his team structured acquisition and conversion of Citibank’s conventional housing finance portfolio by BankIslami Pakistan Ltd. He was an active member of the team responsible for conversion and merger of Pakistan operations of Societe Generale into Meezan Bank Ltd. He has also served as a member of different advisory committees of State Bank of Pakistan on Islamic Banking. 
76. 6KDULDK %RDUG3UR԰OHV Mufti Muhammad Mohib ul Haq Siddiqui Dr. Mufti Khalil Ahmad Aazami Mufti Mohib ul Haq Siddiqui is a prominent and a well-recognized Shariah scholar. His credentials include a specialized degree in Shahadat-ul-Aalamia (Masters in Arabic and Islamic Studies) and Al-Takhassus fial-Iftaa’ (Specialization in Islamic Jurisprudence and Fatwa) from the esteemed Jamia Darul Uloom, Karachi. Dr. Mufti Khalil Ahmad Aazami is a renowned Shariah Scholar in the Islamic Banking industry. Dr. Aazami has graduated from Jamia Darul Uloom, Karachi. He obtained his Shahadat-ul-Aalamia (Masters in Arabic and Islamic Studies) and Al-Takhassus fi al-Iftaa’ (Specialization in Islamic Jurisprudence and Fatwa) from Jamia Darul Uloom, Karachi. Dr. Aazami holds a Doctorate degree in “Islamic Jurisprudence” from University of Karachi. Chairman Shariah Board Member Shariah Board Mufti Mohib has a diversified experience of more than 17 years in Islamic Finance Industry. He has been associated with Faysal Bank Limited -Islamic Banking since 2011, as the Shariah Advisor, prior to his appointment as the Chairman of Shariah Board. He is also a Shariah Board Member of Bank Alfalah Limited and Bank Al Habib Limited. Further, he is also a member of the State Bank of Pakistan’s Committee for Shariah review, standardisation of Islamic products and processes, and formalisation of Accounting & Auditing Organisation for Islamic Financial Institutions (“AAOIFI”) Shariah standards for the Pakistan banking industry Previously, he has served as the Shariah Advisor / Shariah Board Member at various Islamic Financial Institutions which include: ϯ ϯ ϯ ϯ Bank Al Habib Limited Takaful Pakistan Limited Royal Bank of Scotland Berhad, Malaysia JS Islamic Mutual Funds Dr. Aazami is working with Bank Alfalah Islamic Banking since 2003 in the capacity of Shariah Advisor and now serving Bank Alfalah as Chairperson Shariah Board since 2015. He is also a Shariah Board Member of National Bank of Pakistan-Islamic Banking and Faysal Bank Limited-Islamic Banking. Moreover, he is a member of Shariah Standard Committee Pakistan of Accounting & Auditing Organisation for Islamic Financial Institutions (AAOIFI). Dr. Aazami has served as an Advisor / Shariah Board Member in different financial institutions including: ϯ ϯ Dr. Aazami has significant research experience related to Islamic Finance and other Shariah related subjects. Furthermore, he is the member of AAOIFI Shariah Standards Committee (Karachi). He is an author of numerous publications. He is also an experienced lecturer and trainer in the field of Islamic Finance, Economics, Fiqh, Islamic Financial Laws and General Islamic Science at various institutions which include: He has significant teaching experience at renowned institutions and is also a Faculty Member / Visiting Faculty Member of various well known Institutions such as: ϯ ϯ ϯ ϯ ϯ Jamia Darul Uloom, Karachi Centre for Islamic Economics (CIE) National Institute of Banking and Finance (NIBAF) – SBP Institute of Cost and Management Accountants of Pakistan (ICMA) Institution of Business Administration-CEIF Takaful Pakistan Limited (2005 - 2014) Alfalah GHP Islamic Fund (2007 - 2014) ϯ Jamia Darul Uloom, Karachi since 1999 ϯ Centre for Islamic Economics (CIE) ϯNational Institute of Banking and Finance (NIBAF) – SBP ϯ Sheikh Zaid Islamic Research Centre - University ϯ of Karachi Institution of Business Administration-CEIF 
77. Mufti Muhammad Abdullah Resident Shariah Board Member Mufti Muhammad Abdullah is serving Faysal Bank Limited-Islamic Banking as Resident Shariah Board Member since 2018 . Prior to his joining at Faysal Bank, he has worked as Resident Shariah Board Member and Head Shariah Compliance Department in Standard Chartered Bank Pakistan Limited (Saadiq Division). Further, Mufti Abdullah has worked as a member of the Shariah Compliance Department of Albaraka Bank Pakistan Limited. He has over 9 years’ wide and diversified professional experience in Islamic Banking. In addition to above, he has significant experience in the field of teaching Social, Management Sciences and Islamic Finance in renowned educational Institutions including National University of Computer and Emerging Sciences (NUCES - FAST), DHA Suffa University and IQRA University.  Mufti Abdullah possesses both contemporary as well as religious academic qualifications. He holds Shadat-ul-Aalamia (Masters in Islamic Studies & Arabic) from Jamia-tul-Uloom-ul-Islamiyyah, Binori Town, Karachi and Al-Takhassus Fil Fiqh Al Islami (specialization in Islamic Jurisprudence) from Jamia Darul-Uloom Rasheedia, Karachi. He also holds Master’s degrees in Arabic, Economics & Finance and General History from University of Karachi, Islamic Studies, and History from Federal Urdu University and Muslim History from University of Sind. Moreover, he has also been awarded “Certificate of Director Education” in “Corporate Governance Leadership Skills (CGLS)” from “Pakistan Institute of Corporate Governance (PICG)” and is also registered as a Shariah Advisor in Security Exchange Commission of Pakistan.
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81. Organizational Structure Board of Directors Company Secretary & Head of Legal President & CEO CEO Secretariat Head Islamic Banking  Head Treasury & ECM Head Corporate & Investment Banking Head Retail Banking Chief Risk Officer Head SAM
82. Audit Committee Shariah Board Chairman Head Internal Audit Shariah Compliance Chief Information Officer Chief Operating Officer Head Operations Chief Digital Officer Business Planning Manager Chief Financial Officer Head Strategy Head Human Resources Chief Compliance Officer 
83. Board Committees and Terms of Reference Board Audit & Corporate Governance Committee (BACGC) ϯ Focus on compliance with applicable accounting and reporting standards to give a true and fair view of the financial position and performance of the Bank. ϯ To oversee the Bank’s compliance with legal and regulatory requirements. ϯ To oversee the Internal Control Framework (both policies as well as procedures), established by the Management, to ensure the compliance of applicable Laws and Regulations and to ensure the adherence of Accounting and Reporting Standards. ϯ To oversee adherence of employees and management to Bank’s Control Framework and Code of Conduct. ϯ Selection and recommendation of the External Auditor to the BOD, after, thorough analysis of qualification and competence, and ensuring its independence from the Management. ϯ Establishment and smooth functioning of an independent, objective and competent Internal Audit Group supported by adequate resources. ϯ To review the performance of Internal Audit Department (IAD) and External Auditors. ϯ Review and recommend to the Board of Directors the amendments in the internal audit policy. ϯ Approval of the Audit Manual, Assurance Level and Audit Rating System, prepared and presented by Head of IAD, after thorough discussion and analysis, with prime focus on Risk Based Audit Approach. ϯ To ensure that IAD is independent of the activities it audited and from the everyday internal control process and is adequately structured to achieve its chartered objectives and responsibilities. ϯ To oversee Shariah Audit Function and Management’s actions for identification of gaps and implementation To oversee the integrity of the accounting and financial reporting processes as well as of the of controls as a preventive measure against frauds as stated in the fraud preventive policy. ϯ Review and discuss with Head IAD and Management, the status of implementation of the Committee’s Decisions and reasons for any significant delay(s) together with Committee’s direction for necessary actions. ϯ Formulation and approval of Key Performance Indicators (KPIs) of Head Internal of Audit. ϯ To ensure independence of any investigation/disciplinary action against Head of Internal Audit or Internal Auditors. ϯ To review effectiveness of Whistle Blow mechanism of the Bank. ϯ Provision of reports to the Board regarding any other matter as per the requirement of BOD further communication with the relevant sub-committees of the Board/BOD regarding significant findings by Internal Audit or External Audit and their implementation status relating to their respective areas for consideration and follow-up for corrective actions thereon. ϯ Fulfillment of any other task/responsibility assigned by the Board as well as by the Regulators. 
84. Board Strategic Planning and Business Transformation Committee (BSC) ϯ Review periodically and make recommendations to the Board regarding: ϯ Bank’s Vision & Mission statements and strategic goals & objectives. ϯ Bank’s Strategic Plan and overall Strategy. ϯ Matters of strategic importance including items such as mergers and acquisitions, potential new business avenues & strategic partnerships/ alliances, modifications to business & operating models, opportunities for growth & expansion of business, changes in technology and marketing strategies, enhanced customer experience etc. ϯ Assist management in the development of Bank’s Corporate Strategy, including reviewing and discussing with the management the strategic direction, initiatives, key performance indicators (KPIs) and the risks associated with the Bank’s strategy. ϯ Review the process for development, approval and modification of the Bank’s strategy and Strategic Plan. ϯ Review key issues, risks and external developments impacting the Bank’s strategy, and advise management in adopting the viable/ suitable options, based on management recommendations. Review tactical changes in strategic plan and initiatives, in response to key issues, risks and external developments, as recommended by the management. ϯ Review progress against strategic plan and key performance indicators to monitor Bank’s progress against its strategic goals. ϯ Seek, review and make recommendations on performance measurement and recognition practices so that it remains aligned with the Bank’s strategic objectives. ϯ Review and approve capital expenditure, recurring and operating expenses and write-offs as per defined thresholds. ϯ Review, obtain updates and recommend annual branch network expansion plans including plans for overseas operations, setting-up companies/operations/offices in new overseas locations, for approval to the Board. ϯ Review and recommend Shariah Board reports in compliance with SBP Shariah Governance Framework, for approval to the Board. ϯ Seek, review and make recommendations on Bank’s resource allocation plan so that they remain aligned with Banks strategic objectives. ϯ Engage external consultants and seek expert advice on key strategic matters and plans, where-ever required. Business Transformation Related Matters: ϯ Provide guidance to the management in conversion of FBL into an Islamic bank. ϯ Approve appointment of legal, accounting, Sharia’s, tax and other consultants for this project. ϯ Review and approve Business Transformation Plan and Financials. 
85. ϯ Review progress on implementation of Business Transformation Plan and approve deviations from the plan. ϯ Recommend to the Board, approval of sale of products and businesses, not viable under the Islamic setup, if any. ϯ To establish and maintain a system to oversee risk management policies and principles. ϯ To review the adequacy and effectiveness of the risk management process across the Bank. ϯ To establish and maintain a risk management framework to identify risks and to evaluate the alignment and effectiveness of risk management activities. ϯ To review the Bank’s strategy from a risk perspective and ensure that it is prepared in accordance with the Bank’s policies. ϯ To review and recommend to Board the Bank’s overall risk appetite and delineating risk tolerance in relation to credit, market, liquidity, operational (including trade based money laundering risk, Shari’ah risk, legal risk, outsourcing risk, etc.), approve the exposure limits in relation to risk management strategies, and review compliance with these limits. ϯ To ensure a system to identify any exceptions to the appetite/ limits and the risk management policies and procedures; and to take timely corrective measures. ϯ To review Risk Management Information System reports, evaluate the findings and the appropriateness of the remedial measures and direct necessary actions, besides approving Credit related policies, Internal Risk rating policy and recommend the same for Board approval. ϯ Reviewing Product Programmes of lending/investment/derivative and Product Programmes related to new line of business and recommend them to the Board. ϯ Recommending to Board, delegation of authorities to management committees for achieving Board mandated strategic direction. ϯ To review and recommend IT Strategy and Digital Strategy of the Bank to the Board for approval. ϯ To advise and report to the Board on the status of technology activities and digital initiatives in the banks. To review and monitor the implementation of SBP ‘Enterprise Technology Governance and Risk Management Framework’. ϯ To monitor the overall impact with regard to business, customer, control as well as the impact of Information Technology infrastructure and applications, to assess and address strategic gaps and issues. ϯ To monitor, oversee and optimize technology related investments and capital expenditure related to Information Technology and to recommend IT budget to the Board for approval. ϯ To reinforce Information Technology roles and responsibilities through relevant policies and to issue high level policy guidelines. ϯ To ensure that effective Risk Management strategies are designed and implemented to achieve resilience, including the ability to effectively respond to wide-scale disruptions, cyber-attacks and attacks on critical infrastructure. ϯ To monitor and track all major Technology related projects, ITG performance and IT Services Delivery. ϯ To review IT Capacity Planning and Resource Management (including financial, data & information, infrastructure & assets, human resource staff development, recruitment and the retention of skilled staff, vendors, etc.).  Board Risk Management Committee (BRMC) Board Information Technology Committee (BITC)
86. Recruitment , Nomination & Remuneration Committee (RN&RC) ϯ To ensure that HR policies and practices are in line with the market dynamics and business objectives of the Bank. ϯ To design competitive compensation programs that attract, retain and motivate staff to achieve business objectives of the organsation, while enhancing and sustaining shareholder value. ϯ To review the implementation of the revised State Bank’s remuneration guidelines, and ensure that remuneration policy is align with the requirements of the guidelines. ϯ To periodically examine the Bank’s remuneration policy. ϯ To review and recommend the HR policies of the Bank to the Board. Ensure development of new policies to help attract, retain, develop and motivate talent. ϯ To review the Management Structure/Organogram of the Bank. ϯ To review and recommend the selection/ appointment/ reappointment, evaluation, compensation, increments, performance bonuses, fringe benefits, including retirement benefits, and terms and conditions of service agreement of the CEO to the Board. ϯ To review and recommend to the Board the selection, evaluation and compensation of key executives of the Bank. ϯ To review and confirm the Job Descriptions of key executives, review and recommend the appointment and promotions of all key executives and general managers. ϯ To investigate and recommend resolutions to the Board of major violations of the code of business conduct and ethics that may relate to personnel or internal controls relating to human resource policies or benefits. ϯ To consider/review and recommend to the Board, the remunerations to be paid to the non-executive Directors of the Bank for attended Board and Board Committee meetings. ϯ To review and monitor the training and development budget. ϯ To look after any other matters relating to Human Resource Management. 
87. Board Meetings and Attendance Attendance of Board of Directors Meetings during the year 2020 Attended by / Meeting Date 13-02-20 25-03-20 22-04-20 13-05-20 30-06-20 20-08-20 22-10-20 14-12-20 Farooq Rahmatullah Khan Ahmed Abdulrahim Mohamed Abdulla Bucheery Yousaf Hussain Mian Muhammad Younis Juma Hasan Ali Abul Imtiaz Ahmad Pervez Abdulelah Ebrahim Mohamed Al Qasimi Abdulla Abdulaziz Ali Taleb Ali Munir Elected on May 14, 2020 Fatima Asad Khan Mohsin Tariq Elected on May 14, 2020 Retired on May 14, 2020 Fuad Azim Hashimi Board Audit & Corporate Governance Committee Meetings during the year 2020 Attended by / Meeting Date 12-02-20 21-04-20 12-05-20 19-08-20 21-10-20 10-12-20 Mian Muhammad Younis Juma Hasan Ali Abul Ali Munir Ahmed Abdulrahim Mohamed Abdulla Bucheery Appointed on June 30, 2020 Attendance of Board Risk Management Committee Meetings during the year 2020 Attended by / Meeting Date Imtiaz Ahmad Pervez Abdulelah Ebrahim Mohamed AlQasimi Abdulla Abdulaziz Ali Taleb Yousaf Hussain  12-02-20 21-04-20 19-08-20 21-10-20
88. Attendance of Recruitment , Nomination and Remuneration Committee Meetings during the year 2020 Attended by / Meeting Date 12-02-20 24-03-20 21-04-20 19-08-20 21-10-20 28-12-20 Ahmed Abdulrahim Mohamed Abdulla Bucheery Juma Hasan Ali Abul Mian Muhammad Younis Ali Munir Fatima Asad Khan Appointed on June 30, 2020 Retired on May 14, 2020 Fuad Azim Hashimi Attendance of Board Strategy Committee Meetings during the year 2020 Attended by / Meeting Date 11-02-20 20-04-20 18-08-20 20-10-20 Farooq Rahmatullah Khan Ahmed Abdulrahim Mohamed Abdulla Bucheery Juma Hasan Ali Abul Yousaf Hussain Fatima Asad Khan Appointed on June 30, 2020 Mohsin Tariq Appointed on June 30, 2020 Fuad Azim Hashimi Retired on May 14, 2020 Attendance of Board IT Committee Meetings during the year 2020 Attended by / Meeting Date 11-02-20 24-03-20 20-04-20 18-08-20 20-10-20 10-12-20 Ali Munir Abdulelah Ebrahim Mohamed AlQasimi Abdulla Abdulaziz Ali Taleb Yousaf Hussain Mohsin Tariq Appointed on June 30, 2020 
89. Role of the Board of Directors The Board of Directors (BOD) is responsible for the oversight of Management of the Faysal Bank Limited (of the Bank). It accomplishes this function acting directly and through the principal standing BOD Committees. It provides entrepreneurial leadership and direction for the Management within a framework of prudent and effective controls. It promotes collective vision of the Bank’s purpose, its culture, and its values and also demonstrates ethical leadership. The collective wisdom of the Board is translated into its decisions which form the basis for Management to achieve its targets. The primary role of the BOD of the Bank is to enhance shareholder value. The Board is concerned with strategic matters and overseeing the business of the Bank in light of emerging risks and opportunities, on a regular basis and also involved in establishing and reviewing the strategies, yearly targets and financial objectives of the Bank. All the strategic decisions of the Bank have been taken by the Board. Significant Issues/Matters discussed/approved by the Board of Directors: During the year 2020, the Board of Directors deliberated upon and/or approved the following Significant Issues/Matters: ϯ Annual Budget for the year 2021; ϯ Bank’s Policies including periodic reviews and amendments thereto; ϯ Implementation status of the Bank’s Strategic Plan for FY 2019-23. ϯ Budget for FY 2020 and its implementation status. ϯ Periodical review of Terms of Reference (“TORs”) of Board’s Sub-Committees; Un-Consolidated and Consolidated Financial Statements of the Bank on Quarterly, Half-yearly and Annual basis together with Directors’ and Auditors’ Reports along with Statement of Compliance of the Code of Corporate Governance; ϯ ϯ Related Party Transactions of the Bank; ϯ Management Letter issued by the External Auditors of the Bank and its compliance status; ϯ Performance evaluation of the of the Board’s Sub-Committees; ϯ Matters as recommended by Board’s Sub- Committees; ϯ Appointment of External Auditors of the Bank for the year 2020; ϯ Various SBP Inspection Reports along with Action Plan thereon; ϯ Performance Evaluation of the Board & its Sub- Committees; 
90. ϯ Matters pertaining to Faysal Asset Management Limited, subsidiary of the Bank; ϯ Various strategic equity investments by the Bank.; ϯ Quarterly and Annual Reports on Fraud & Forgery Cases; ϯ Consumer Lending Business; ϯ Write-offs/Waivers approved at Different Authority Levels and recoveries thereto; ϯ Status and implications of all material law suits filed by and against the Bank; ϯ Annual Branch Expansion Plan of the Bank; and ϯ Updates on significant Laws, Rules and Regulations. ϯ Implementation status of the significant regulations issued by the State Bank of Pakistan or the Securities & Exchange Commission of Pakistan. ϯ Revised Memorandum & Article of Association of Faysal Bank Limited are being made in line with Companies Act, 2017, Code of Corporate Governance 2019 and the requisites of conversion of the Bank into full-fledged Islamic Bank. ϯ Directors Remuneration Policy terms of the BPRD Circular No. 03 dated 17-08-2019 by the State Bank of Pakistan ϯ Vision & Mission Statements of the Bank ϯ Constitution of the Board Sub-Committees ϯ Roles and Responsibilities of the Chairman and Board of Directors of the Bank Performance Evaluation of Board of Directors In line with the best practices of the corporate governance FBL’s Board since 2012 has conducted self-evaluation exercise on an annual basis by engaging Pakistan Institute of Corporate Governance (PICG) as an external facilitator which is the lead on Corporate Governance and has a team of consultants to conduct Board evaluations for companies and banks. SBP Guidelines on Performance Evaluation of Board of Directors were implemented in August 2016 and subsequently, FBL’s Board in compliance thereof has conducted its self-evaluation for the year 2020 by engaging PICG. 
91. SBP Guidelines on Performance Evaluation of Board of Directors were implemented in August 2016 and subsequently , FBL’s Board in compliance thereof has conducted its self-evaluation for the year 2020 by engaging PICG. The evaluation covered various aspects of the performance of the Board including but not limited to: Board’s role, Committees’ performance, Training, Strategy, Risk Management, and Board Meetings. The evaluation covered: ϯ The Board as a whole ϯ Individual Director (Independent, Non-Executive and CEO) ϯ Board Committees The evaluation was carried out using quantitative method based on subjective assessment, and was conducted via questionnaires developed by the consultants in conformance with the State Bank of Pakistan’s Guidelines on Performance Evaluation of Board of Directors. The quantitative technique has the advantage of being specific and measurable. Measurement scale used in FBL’s board evaluation is the summated rating on a scale of 1-10 depending on how strongly they agree or disagree with a given statement. The use of this method ensures specific and measurable data that can be benchmarked over time. Directors’ Orientation As and when new Director is elected or appointed on the Board, the Company Secretariat provides an orientation pack consisting on below mention documents: 1. Minutes of Board of Directors Meeting during the one year 2. Minutes of Board Committees during the one year 3. Minutes of Annual General Meeting during the last three years 4. Memorandum and Articles of Association of the FBL 5. Terms of Reference of Board Committees 6. Code of Conduct of FBL 7. Banking Companies Ordinance, 1962 8. Prudential Regulations 9. Companies Act, 2017 10. Code of Corporate Governance 2019 
92. 11 . Rule Book of Pakistan Stock Exchange 12. Any other relevant document if required If desired by the incoming Director, we also arrange meetings with the Group Heads. At the start of every three years Board of Director terms, we conduct the Directors Orientation Workshop through Pakistan Institute of Corporate Governance (PICG). During the year the Bank arranged Directors Orientation Workshop for newly elected Board Members through PICG on June 30, 2020. Directors’ Training As at December 31, 2020 the Bank is compliant in respect of the Directors’ Training Requirement as laid down in the Code of Corporate Governance. Out of Eleven (11) Directors, the following Ten (10) Directors are certified and have completed mandatory Directors Training Program: 1. Mr. Farooq Rahmatullah Khan 2. Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery 3. Mr. Yousaf Hussain – President & CEO 4. Mian Muhammad Younis 5. Mr. Ali Munir 6. Mr. Juma Hasan Ali Abul 7. Mr. Abdulelah Ebrahim Mohamed AlQasimi 8. Mr. Abdulla Abdulaziz Ali Taleb 9. Ms. Fatima Asad Khan 10. Mr. Mohsin Tariq Mr. Imtiaz Ahmed Pervez has attended the Directors’ Training, however his final test is pending. Additionally, the Bank also arranged the following Trainings for the newly elected Board of Directors during the year 2020: 
93. 1 . Workplace Culture of Faysal Bank Ltd by Dr. Irum Saba, Asst. Prof. Head of CEIF Academics IBA Karachi on December 14, 2020. 2. Islamic dress code by Mufti Muhammad Najib Khan on October 22, 2020. 3. Why Islamic Banking by Mufti Muhammad Najib Khan on August 20, 2020. 4. Islamic Product in Compliance with Shariah Governance Framework by the Chairman of Sharia Board of Faysal Bank Limited on June 30, 2020. Remuneration Policy Disclosures Purpose & Scope The Bank has developed a fair, objective, transparent and sound Remuneration Policy that is aligned with risks and responsibilities of Financial Intermediation. The scope of Remuneration Policy covers all employees across the Bank who are materially responsible for risk taking or risk controlling activities. Objectives Following are the main objectives of Remuneration Policy: ϯ To promote and be consistent with sound and effective risk management and not encourage risk-taking that exceeds the risk thresholds of the Bank; ϯ To ensure that the remuneration practice is in line with the Bank’s objectives, taking into consideration all major risks that the Bank may face, and promotes and supports long-term sustainable performance; ϯ To align remuneration with risk appetite and with the conduct expectations of the Bank, regulators and stakeholders; and ϯ To attract, retain and motivate highly talented employees and reward those who promote corporate values with incentives correlated to the long-term value generation. Governance framework The Bank’s Governance Framework with respect to the aforementioned Guidelines, aims at guaranteeing an appropriate control on remuneration practices, ensuring that decisions are taken with sufficient independence and in an informed way, by such authorities and functions, to which different responsibilities are delegated. The Board of Directors (BOD) reviews, approves and monitors implementation of the Bank-wide remuneration policy, based on the recommendations of Recruitment, Nomination and Remuneration Committee (RNRC). In addition, the BOD through RNRC, reviews remuneration structure including composition of fixed and variable remuneration of President & CEO, Chief Operating Officer (COO) and Senior Management (excluding Head Internal Audit). Whereas, BOD through Board Audit & Corporate Governance Committee (BACGC) reviews Head Internal Audit’s remuneration structure including composition of fixed and variable remuneration. 
94. The RNRC oversees the Bank ’s remuneration program along with its other approved Terms of Reference. One of its key responsibilities is to approve the list of employees identified as MRTs and MRCs, in accordance with the specified criteria. The President & CEO provides support to HR in development and implementation of Remuneration policy amid review and recommend compensation structures of the Senior Management Team and approves structures for other MRTs/MRCs. The President & CEO also reviews and recommends to RNRC, malus application for withholding deferred compensation of MRTs/MRCs (including Senior Management), in case of any event resulting in loss to the Bank that is directly attributable to the respective MRT/MRC. The Business groups and support functions provide adequate support to HR in implementation of this policy. HR bears primary responsibility for the development, dissemination, coordination and consistent application of the Remuneration policy. Some of its key responsibilities include; Determination of compensation structures, deferrals percentages and periods for all MRTs and MRCs; and Finalization of the deferral pool mechanism through an established Fund and ensuring close coordination with the Trustees of Fund, for deferral compensation management. MRT/MRC Inclusion Criteria The inclusion criteria have been developed in accordance with the Guidelines and applicable best practices, and comprise of two sections, namely, the Qualitative and Quantitative MRT/MRC criteria. Qualitative Inclusion Criteria The following qualitative criteria has been applied for identification of MRTs and MRCs: ϯ President & CEO and COO; ϯ Members of the Senior Management; ϯ Members of critical Management Committees; ϯ Heads of critical functions responsible for managing business amid risks and controls; and ϯ CEO of Faysal Asset Management Limited (a subsidiary of FBL). Quantitative Inclusion Criteria The Bank has carried out detailed assessment of individuals subjecting the Bank to significant risks. The materiality of significant risks has been determined through the quantitative criteria for each major risk type i.e., i) Credit Risk; ii) Market Risk; iii) Operational Risk; iv) Liquidity Risk; and v) Financial Expenditure Approval Authority. Annual MRT/ MRC Assessments HR conducts risk assessments for identification of MRTs and MRCs as per the quantitative and qualitative criteria, which is then presented to the President & CEO for review and recommending to the BACGC/RNRC for onward submission to BOD for approval. 
95. Compensation Structure The Bank offers a compensation structure with a balanced mix of fixed and variable elements , in order to encourage behaviors focused on achievement of long-term sustainable results, as detailed below: - Fixed Remuneration Fixed remuneration comprises of base salary (including annual increment therein) and role-based fixed allowances, if applicable. Fixed remuneration shall not vary with performance and is payable, in accordance with HR Policies. Variable Performance Based Remuneration Variable remuneration takes into account Bank’s performance, Group’s performance, business unit/ product’s performance and individual’s performance. Underachievement of financial performance, taking excessive or undue risks, customer experience, audit/internal controls/compliance issues etc. are generally considered for determining risk-adjusted variable remuneration. Other Benefits Other benefits are awarded on the basis of individual employment contracts and local market practices. These may include staff financing, expense allowances / reimbursements, life takaful, medical care and relocation allowances etc. These benefits shall not be subject to deferment requirements for MRTs and MRCs. Performance Measurement of MRTs & MRCs Performance management is a core people management process at FBL which aligns individual performance objectives with the Bank’s strategy and priorities, to achieve sustainable and successful performance. Significant points of Performance Management are given below: Risk-adjusted Balanced Scorecards for Performance Evaluation of MRTs/ MRCs FBL has developed risk-adjusted balanced scorecards for all MRTs and MRCs for their performance measurement, which ensures establishing a correlation between and alignment of risks and rewards. These risk-adjusted balanced scorecards are prepared at individual levels, incorporating various financial, non-financial/ qualitative and risk-adjusting factors. The performance measurement through risk-adjusted balanced scorecards is also subject to application of an overriding/adjusting factor by the relevant scoring authorities/ assessors to account for any circumstances not in control of the individual MRT/MRC whose performance is being assessed. Further, the assessor may also consider reducing, or zero rising the variable compensation of the individual MRT/MRC, in case the individual does not achieve reasonable minimum/hurdle score in any of the critical factors, categories or on an overall basis. In addition to reducing or zero rising variable compensation, disciplinary action may also be initiated in case of significant adverse performance against any risk adjusting factor. Deferral Mechanism A certain portion of variable compensation of the MRTs and MRCs is subject to mandatory deferrals for a defined period; thus creating alignment between the employees’ and stakeholders’ interests and reinforcing that compensation is appropriately linked to longer-term sustainable performance. 
96. Deferral Period & Percentages The deferred amount is withheld for a defined period whereas remaining portion of the variable compensation is paid upfront to the MRT/MRC. The deferred remuneration vests proportionately over the deferral period following the year of variable remuneration award. The deferred portion of the variable remuneration along with the interest accrued shall be paid to the MRT/ MRC on vesting, proportionally through yearly installments, during the deferred period in case no malus triggers are applicable. In case of malus and where accountability has been determined, the entire or certain portion of the deferred remuneration is withheld and not paid to the MRT/MRC on it becoming due. Settlement of Deferred Remuneration As mentioned above, the amount withheld shall be paid proportionately during the deferral period, even if that individual is no more an employee of the Bank. The Bank continues to make payment of the deferred amount proportionately for the remaining deferral period, regardless of whether the employee has resigned, or retired or has been terminated, except in case of malus. However, the entire deferred remuneration shall be paid immediately in the event of death. Shariah Board Members’ Remuneration The services of Shariah Board members have been acquired on fixed period contract basis. They are provided a monthly fixed remuneration comprising of base salary and allowances/other benefits along with award of Bonus based on their performance, as per their respective employment contracts. The Other Benefits may include expense allowances/reimbursements, medical care, life takaful, etc. Further, Chairman Shariah Board is also entitled to a company-maintained car. Governance Practices Exceeding Legal Requirements FBL respects the country’s laws and ensures meticulous compliance of applicable laws, rules & regulations. We have successfully adapted our practices to reflect the changing standards of evolving governance regulations. We are committed to the highest standards of corporate governance. We meet corporate governance legal requirements in Pakistan, as well as the best practices recommended by PSX and SECP. Following are some of the practices of the Bank which exceed the minimum legal requirement: ϯ The Board has constituted 5 board committees vis-à-vis the requirement of having 4 board committees and has also from time to time formed board committees for specific assignments with specific targets in order to carryout different roles & responsibilities. ϯ The Bank has only one Executive Director (President & CEO) though permitted two executive directors by SBP and four (one third of the Board as executive directors) under Listed Companies (Code of Corporate Governance) Regulations – 2019. 
97. ϯ The Board receives and accordingly, reviews the detailed performance report of each Board Committee on a periodic basis. ϯ The Board receives and considers a detailed report on every meeting of the Board Committees from the Chairmen of the Board Committees. ϯ The Bank has a comprehensive Code of Conduct along with mechanism for implementing and monitoring the same and has taken necessary steps to disseminate it throughout the Bank along with its supporting policies and procedures. ϯ The Board has given specific mandate with requisite authorities and powers to the Board Audit & Corporate Governance Committee to monitor and oversee the corporate governance practices, ethical standards and controls along with legal and regulatory compliances in the Bank. Diversity FBL is committed to fostering, cultivating and preserving a culture of diversity and inclusion. Diversity is a strategic and sustainable long-term objective; and adherence to equal opportunity, non-discrimination and non-harassment are integral components of FBL’s HR Policy. FBL as a responsible corporate citizen, under the guidance of BOD, has been carrying out Strategic activities including Corporate Social Responsibility, in resonance with its Islamic Values and Mission. In this context, FBL was the lead sponsor of the ‘5th Special Olympics Pakistan Unified Marathon 2020’ and a ‘Cycling Competition for differently abled people’. FBL also celebrated International ‘White Cane Day’ this year where our differently abled staff were acknowledged for their hard work and commitment. The Bank’s Management has expanded its commitment by inducting differently abled staff from the school of visually impaired, to ensure that they become useful members of the society. Through this initiative, Faysal Bank has been able to double its numbers of differently abled people in 2020. Similarly, in line with our social responsibility vision of Gender Diversity and Inclusion, Faysal Bank (amongst others) this year donated funds in aid of the construction of an ultrasound room in Pink Ribbon Hospital, Lahore that promises a state-of-the-art diagnosis, free of cost treatment and counselling facilities for breast cancer patients. FBL has exceeded female participation ratio in all financial inclusion sessions, as part of our financial inclusion initiative under ‘National Financial Literacy Program’ in collaboration with SBP, which makes FBL one of the few banks achieving this target. FBL has also launched an in- house platform, Faysal Women Connect – Internal Lean in Circle, offering support to female employees from Senior Role models in the Bank. Under this forum, several programs have been conducted, such as Balance for Better Talks, Equal for each Talks, International Women’s Day, Women Connect Ambassador Program, Workplace Harassment Awareness Sessions and Health awareness workshops. The Bank Management’s focus on Diversity is also evident over the years through improvement in Gender ratio (Female Staff: 16% in 2016 to 18% in 2020). 
98. &RQԱLFWVRI,QWHUHVW The Bank has adopted robust policies and procedures with respect to identifying, reporting and managing conflicts of interest, and the situations that may lead to it. The directors hold fiduciary duties of care and loyalty to the Bank and to protect the shareholders’. One of the key duties includes not placing oneself in a position where the directors’ personal interest may possibly conflict with their duty to the company. Conflict of interest may arise in several situations, and in order to identify, report and manage any possible conflict the Board has adopted several measures which include: ϯ A policy and procedural framework. ϯ Board Members and Executive Management disclose their interests, including their interests in other entities on a periodic basis. ϯ Board Members at the start of every meeting confirm to the Chairman whether or not they have any conflict with respect to any agenda item to be discussed in the Board Meeting. ϯ A Board Member in a conflict of interest situation exits the Boardroom when such a matter is being deliberated upon and refrains from deliberating and discussing on the said issue. ϯ Any other measure which may be appropriate in light of legal and regulatory guidelines. Related Party Transactions The Board of Directors has approved Policy for Related Party Transactions. The Bank’s policy is to conduct all the related party transactions on an arm’s length basis in the normal course of business. If a transaction is not conducted on arm’s length basis, then specific approvals or ratifications are required by the Board on recommendation of the Board Audit & Corporate Governance Committee (BACGC) of the Bank in order to avoid any potential conflict of interest. The policy specifies that all transactions entered into with related parties shall require Board’s approval on the recommendation of the BACGC of the Bank, which is chaired by an independent director of the Bank except for those held with employees as per their terms of employment or a policy of the Bank. Every director (including their relatives) of the Bank who is in any way, whether directly or indirectly, concerned or interested in any contract or arrangement entered into, or to be entered into, by or on behalf of the Bank shall provide information about the nature of his concern or interest in the form specified and shall cause it to be disclosed at the meeting of the board held immediately after the date of the notice. No director of the Bank shall, as a director, take any part in the discussion of, or vote on, any contract or arrangement entered into, or to be entered into, by or on behalf of the Bank, if he/ she is in any way, whether directly or indirectly, concerned or interested in the contract or arrangement, nor shall his/ her presence count for the purpose of forming a quorum at the time of any such discussion or vote. 
99. During the year , the Bank has entered into transactions and contracts with the related parties i.e. subsidiary company, associates, post-employment benefit plans for the Bank’s employees, Key Management Personnel (KMPs), Close Members (CMs) of KMPs and other related entities. Those transactions include financing to, and deposits from the related parties, , acceptances and off balance sheet transactions and provision of other banking and financial services that are carried out in the ordinary course of business on an arm’s length basis at commercial rates, except for the transactions that KMPs have availed under HR policy of the Bank. Contributions to and accruals in respect of staff retirement benefits and other benefit plans are made in accordance with the actuarial valuations / terms of the contribution plan. Remuneration to the executives / officers is determined in accordance with the terms of their appointment. During the year, no contract or arrangement has been entered into with related parties other than in the ordinary course of business on an arm’s length basis. The Bank has made detailed disclosures about related party transactions in its financial statements annexed with this annual report. Record Management Policy Record management is a methodological approach to control the maintenance and disposition of organization’s record. Record management ensures that valuable record evidencing an organization’s activities that have legal, financial, administrative or historical value are protected and accessible while expired record is systematically destroyed. Thus, for this purpose Faysal Bank has signed an agreement with a servicec provider to put in place comprehensive processes, controls and guidelines on handling, protection, retention, retrieval, and disposition of recorded business information generated daily which are of ongoing importance to FBL’s overall service capability and regulatory compliance. ,7*RYHUQDQFH3ROLF\ Information technology has become a mainstay of most of the organizations. Banking is one segment which relies heavily over the performance of Information Technology, not only to improve their efficiency and increase profit, but also to earn best standing and maintain it. Compounded with the criticality of IT for operations and business, it is also an avenue with a major allocation in budget. Anything that is as significant and impact creating as IT, needs to be governed carefully to reap maximum benefits of adopting technology for business. FBL IT Governance framework has been established as per regulatory requirements which covers overall enhancement of governance within Technology through the directives from regulators, Management IT and Board IT Committee. IT Governance apart from calculating risk and monitoring, bridges the gap between the Business strategy & IT strategy and aligns technological initiatives within the interest of the bank. The framework aids executive management and staff within the organization to set expectations, participate, communicate, and establish accountability. IT Governance is well-structured to assist in creating efficient mechanisms, enhance conformity to internationally accepted best practices, improve overall IT performance and enable better control and security. 
100. FBL Information Technology function is headed by CIO . The CIO office provides the leadership for the development and delivery of world-class technology services. The position is directly responsible for: ϯ Ensure proper setup of Information technology function for smooth running of Information Technology services; ϯ Ensure production Data Center is fully equipped and updated including Disaster Recovery Sites; ϯ Integrating IT Strategy with Bank’s Strategy; ϯ Overseeing effective management of all functions within the technology domain ensuring appropriate staff strength and ensuring that the staff has clear direction and motivation; ϯ Encouraging technical innovation and the development of a robust and dependable technology infrastructure; ϯ Ensure IT performance objectives meet the optimum level of desired services; ϯ Providing guidance, oversight, and strategic thinking on information technology; and ϯ Setting the overall direction for IT Group to introduce and implement innovative technology solutions. Information Technology Function is being taken care by teams of committed professionals, providing innovative and efficient solutions to achieve and nurture strategic objectives and goals of Business including other support groups under the guidance of Board IT Committee (BITC) and management IT Steering Committee (ITSC). The FBL Information Technology function comprise of following units/ verticals: ϯ IT Governance ϯ IT Infrastructure ϯ IT Operations ϯ IT Project Management Office ϯ IT Development ϯ IT Countrywide Centralized Services IT Board and Management Committee The Bank’s Board IT Committee (BITC) and IT Steering committees (ITSC) of the management are governing bodies that review, evaluate, prioritize and make recommendations regarding the major technology investment plans and strategies, including determining value for money and return on investment. It also ensures that effective oversight is provided to the Information Security function within the Bank and that the Information Security posture is aligned with the risk appetite. 
101. Key objectives of these committees are : ϯ Provide a forum for discussion, assess current technological needs and recommend future technology enhancement, investments and monitor progress of the same; ϯ Review, monitor and prioritize major technology projects in order to align the IT strategy with Business strategies; ϯ Establish an efficient and effective IT organization structure within the organization; ϯ Ensure that technology risks are integrated with the enterprise risk management function to achieve security, reliability, resiliency, interoperability and recoverability of data/information and information assets; ϯ Ensure maintenance of an independent and effective technology audit function commensurate with the complexity of the Bank’s technology risk profile; ϯ Ensure that resource gaps (people, process & technology) identified by the management are adequately and timely fulfilled; and ϯ Provide direction to the executive/ middle management to adopt best practices for effective and smooth functioning of technology based banking operations. Whistle Blowing Policy FBL is committed to maintaining a culture of the highest ethics, integrity, transparency and competence in its business & customer handling and ensures compliance with its Code of Conduct. FBL provides open and safe workplace environment for employees & third parties and encourages Staff and any other person who has a genuine concern about any wrongdoing or misconduct to raise it through dedicated whistle blow channels, thereby maintaining public trust and confidence in the integrity and professionalism of the services provided by the Bank. Reportable Matters FBL does not condone and become party to the inappropriate/unethical behavior/conduct or fraudulent activities. If an employee, customer or any third party forms a reasonable suspicion that any of the criminal and unethical conduct has taken place, are taking place, an intent exists to carry out any wrongdoing in the future, or that any unethical activity has been concealed, then they should immediately speak up. During the year 11 cases were reported to the Whistle Blow Committee. 
102. Whistleblow Channels FBL provides employees & third parties with access to specific, independent, confidential and secure means to Speak Up. ϯ Email: whistleblowdesk@faysalbank.com\ ϯ Whistle Blow Hot Line: 021-38733000 ϯ Intranet: http://fblintranet.faysalbank.com/sites/Bankopedia/WhistleBlow ϯ Internet: https://www.faysalbank.com/en/whistle-blowing/ ϯ Postal address: “Whistle Blow Desk Faysal House, Business Compliance, Compliance Function, 2nd Floor, St-02 Shahrah-e-Faisal, Karachi, Pakistan” All Speaking Up disclosures are recorded, reviewed and, where appropriate, independently investigated. It may also be noted that Abuse of Channel based on false statements and facts are not entertained. Protection & Reward For Whistle Blowers Faysal Bank takes all reasonable steps to protect whistleblowers from any retaliation, victimization, harassment or penalization that might arise because of whistle blowing and sharing substantial evidences. Speaking Up disclosures, including the identity of the whistle blower and the subject of the Speaking Up disclosure, are kept confidential and disclosed on a strict need to know basis. Reward for Whistle Blower(s) is covered under “Spot Rewards” – HR Policy document. Reporting To WBC & BACGC The Whistle Blow Committee (WBC) & Board Audit & Corporate Governance Committee (BACGC) have an oversight on issues related to unethical conduct and whistleblowing complaints. For WBC & BACGC consumption, whistle blow complaints along with update on investigations/resolution is quarterly reported 
103. Human Resource Management Human Resource Policies are approved by the Bank ’s Board of Directors on the recommendations of Recruitment, Nomination and Remuneration Committee, in order to guide all the employees and keep them fully informed of the Bank’s relevant rules and regulations. Faysal Bank Limited (FBL) being an equal opportunity employer encourages selecting employees irrespective of their gender, cast, color, language or disability. The Bank is committed towards employee development practices which enable all its employees to reach their optimum potential, thereby creating a high-performance organization. Further, the Bank’s Human Resource Policy Manual covers the following areas: ϯ Recruitment, Selection and Appointment ϯ Conditions of Employment ϯ Working Environment ϯ Performance Management & Rewards ϯ Remuneration Policy ϯ Benefits ϯ Staff Finance Policy ϯ Leave Policy ϯ Travel Policy ϯ Relocation Policy ϯ Training & Development Policy ϯ Employee Grievance Policy ϯ HR Helpline ϯ Code of Conduct ϯ Protection against Harassment of Women against Harassment at the Workplace 
104. Business Continuity Management Faysal Bank believes there is no greater value than the one to place our stakeholders on priority who make our business successful . This includes our employees and associates, customers, vendors and shareholders. It is Faysal Bank’s policy to maintain a BCM program and Business Continuity plans to ensure prompt and efficient recovery of critical operations of its products and services from any incident or physical disaster which the organisation may, from time to time, face. To ensure that the program fully meets the current and changing needs of Faysal Bank, all Business Continuity plans are regularly tested, reviewed and results are presented to Board of Directors. 
105. Corporate Social Responsibility 
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107. Corporate Social Responsibility Recognizing the strong need of giving back to the society , social responsibility has always been an integral element of Faysal Bank’s set of operations. However, complementing its vision of becoming a full-fledged Islamic entity, Faysal Bank has further upgraded its Corporate Social Responsibility initiatives by putting together a comprehensive framework that is intertwined with Islamic principles and mirrors the bank’s value system. In this regard, where Faysal Bank’s CSR activities are primarily concentrated in areas where it operates, several outreach programs are also ensured nationwide in the areas of education and health, keeping the challenging times of the pandemic in mind. On the whole, Faysal Bank’s CSR practices, as guided by the Board, are concerned with assisting and/or collaborating with social welfare organizations or working directly in the communities for uplifting their educational, health, financial and social wellbeing while also setting up best social practices for the general wellbeing of the society at large. Zeroing in on these focus areas, Faysal Bank unfolds its social mission by: i) Joining forces with schools and educational institutions and ensuring the right to education to students without discrimination. ii) Partnering with healthcare centers for establishing necessary medical facilities and ensuring access to quality healthcare to all. iii) Adopting policies that promote social strength, such as inclusion and women empowerment, while also collaborating with social organizations that work for the cause. Catering to these basic social responsibilities, Faysal Bank donated a total of PKR 69,686,576 in 2020 through Waqf Faisal to play its part in the fields of education, health, environment, social equity, and for the advancement of any other general utility for both its internal and external stakeholders. Education Faysal Bank believes education is at the base of national development. Therefore, the bank’s CSR activities are mainly rooted in the area of education with 9.34% of its total CSR spend disbursed across this sector to help underprivileged and deserving students in shaping their future. In conformance to its Islamic values and in view of the growing global Islamic banking sector, Faysal Bank is in the process of partnering up with universities and institutes that offer Islamic courses and providing need-based scholarships for students, funding researches, and training scholars. Where such initiatives help in enhancing the skills and abilities of students who would otherwise not have enough resources to explore their potential and emerge as productive members of society, they also serve to make education accessible to all, bridging the gap between deserving students and quality education. To take this mission forward, Faysal Bank joined hands with a number of educational institutes to support deserving students by sponsoring their educational expenses in their journey to excellence in a variety of fields of professional education, vocational training, and skills development. Following are the reputable institutions that Faysal Bank partnered with for this initiative: 
108. ϯ Professional Education Foundation – PEF ϯ Behbud Education Lahore for Nasirabad Higher School, Shahdra ϯ Hunar Ghar Health The importance of healthy communities and equitable access to quality and affordable healthcare is undeniable, and is therefore, one of the central pillars of Faysal Bank’s CSR mission. However, in light of the current pandemic situation, overburdened healthcare system, and the resultant lack of access to many, accessible quality healthcare has become a paramount element of Faysal Bank’s initiatives with 52.48% of its CSR spend going towards this goal. Along with partnerships with not-for-profit health organizations and hospitals to set up innovative health facilities and providing free-of-cost services to deserving patients, Faysal Bank also extended its support to a variety of hospitals in setting up quarantine, testing, and treatment facilities for patients during the testing times of the pandemic. In addition to supporting patients from marginalized segments, Faysal Bank’s CSR focus is also concentrated on training clinical and non-clinical staff about safety measures, providing them with the essential safety gears. Research is another important field of focus where Faysal Bank has collaborated with leading research facilities to play its part in containing the virus at the earliest. To fulfill its healthcare mission, Faysal Bank worked with the following health organizations: ϯ Shaukat Khanum Cancer Hospital & Research Center ϯ Layton Rahmatullah Benevolent Trust – LRBT ϯ Indus Hospital ϯ Patient Behbud Society for Aga Khan University & Hospital ϯ National Institute of Child Health – NICH ϯ The Kidney Centre ϯ Patients Aid Foundation ϯ Institute of Public Health – IPH ϯ Akhuwat Corona Imdad Fund Social Welfare Acknowledging the fact that a business cannot flourish in its truest sense unless the society it operates in is flourished, Faysal Bank makes sure to regularly engage in initiatives that can uplift the wellbeing of its people and foster an environment of social sustainability. Keeping up with this mission, Faysal Bank allocated 17.51% of its CSR spend towards social welfare initiatives to play its part in setting up a society as per the Islamic principles. 
109. This year , the focus of Faysal Bank’s welfare work was concentrated towards, but not limited to, poverty alleviation, empowerment of marginalized and underserved communities, promotion of diversity and inclusion, and COVID-19 emergency relief – distributing ration packs, necessary hygiene kits, and extending financial assistance among underprivileged segments of the society, through collaboration with the following welfare organizations: ϯ Behbud Association Karachi ϯ Quran Shelves & Shoe Racks for Karachi Airport Masajids ϯ Karachi Relief Trust (KRT) rations packs distribution in pandemic ϯ Karachi Relief Trust (ration distribution in Jacobabad branch vicinity) ϯ Family Welfare Society ϯ Sports in Pakistan (cycle race) ϯ Behbood Association Lahore ϯ LABARD ϯ NOWPDP - Network of Organization working with People ϯ Pakistan Facilities Management Pvt Ltd. for Special Corona Hygiene Kits Financial Assistance to Employees Faysal Bank’s employees are its most valuable assets, without whom, the bank’s mission is unattainable. Therefore, Faysal Bank puts strong emphasis on maintaining a healthy and strong relationship with its internal stakeholders and treats their concerns as its own concerns. For this purpose, the bank makes sure to offer financial assistance to employees during their times of need extending all kinds of necessary support for their family’s medical expenses, educational expenses, expenses incurred from unforeseen events, wedding expenses, etc. This year, Faysal Bank contributed 11.79% of its total CSR spend on providing financial assistance to its staff. Others Causes In addition to its primary social mission, Faysal Bank also contributed 8.89% of its CSR spend towards the following cause: Rations Packs distribution in Ramadan & Sehri/Iftari for staff. 
110. Social and Environmental Responsibility Policy The Bank has developed a comprehensive ‘Green Banking Policy’. The objective of this policy is to inculcate environmental consciousness in the employees of the Bank and its client base. The Policy includes: ϯ Extending financing facilities to the customers based on Environmental Risk Management framework. ϯ Guidelines on adopting environment friendly policies and practices in the Bank. ϯ Raising awareness among the customers about importance of environment friendly practices. Environmental Risk Management In order to conduct risk categorization of our borrowing customers and gauge environmental impact of lending operations, Faysal Bank has developed Environmental Risk Management framework which includes the implementation of Environmental Risk Rating (ERR) model to assess the impact of borrowing relationships on the environment. Environmental Consciousness To inculcate environmental consciousness, a training module has been incorporated in the orientation pack of new employees which explains concept of Green Banking, key pillars of Faysal Bank's Green Banking policy, and also imparts awareness on the environmental issues. Regular trainings are conducted for the employees joining Faysal Bank. In addition to that, screensavers are deployed on periodic basis to reinforce the message of energy conservation and efficiency. Building Design & Operations Energy efficiency is kept at the core of decision making while shortlisting vendors/equipment and maintenance activities. All the new equipment being procured for branches are energy star compliant. The Bank is working on replacing conventional lighting with LED technology while air conditioners using conventional technology were replaced with inverters to improve energy consumption and efficiency. In addition to this, comprehensive plan is being adopted to certify all bank vehicles and generators for emission control which will contribute in reduction of carbon footprint. Paperless Operations Faysal Bank is pro-actively creating awareness about Green Banking Activities that include digital banking services and subscription to e-statements. Regular trainings of branch staff, contact center agents and other teams are being conducted to continuously encourage customers to switch to paperless transactions. 
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125. Highlights 
126. 6HQVLWLYLW \$QDO\VLV'XHWR Foreign Currency Fluctuations Foreign exchange risk / currency risk is the current or prospective risk to earnings and capital arising from adverse movements in currency exchange rates. It refers to the impact of adverse movements in currency exchange rates on the value of open foreign currency positions. Changes in currency rates affect the value of assets and liabilities denominated in foreign currencies and may affect revenues from foreign exchange dealing. The Bank undertakes currency risk mostly to support its trade services and maintains overall foreign exchange risk position to the extent of statutory Foreign Exchange Exposure Limit (FEEL) prescribed by the SBP. Exposure limits such as counterparty, gap, net open position, dealer and bucket-wise currency delta limits are in place in accordance with the Bank’s approved policies in order to manage associated risk and concentration at the acceptable tolerance levels. For details about the Bank’s foreign exchange risk refer note 44.2.2 to the accompanying unconsolidated financial statements for the year ended December 31, 2020. No Defaults There is no default by the Bank in payments of any debts during the year. 0HWKRGVDQG$VVXPSWLRQVXVHG LQ&RPSLOLQJWKH,QGLFDWRUV The Bank uses Key Performance Indicators (KPIs) to measure success of initiatives as well as routine operational activities. FBL identifies KPIs which effectively reflect the Bank’s performance. The Bank analyses all traditional financial and profitability ratios together with an analysis of its market positioning, competitors and general market conditions. Financial ratios include growth in deposits and advances, non-performing loans ratio and provision coverage. While profitability ratios include net margin ratio, non-markup income to total income, cost to income ratio, return on assets, return on equity and earnings per shar 
127. 6KDUH 3ULFH6HQVLWLYLW\$QDO\VLV Below is a list of some key factors that can influence the share price of Faysal Bank Limited. The list is not exhaustive and intends to cover the major areas: ϯ Regulatory / Policy Changes Any regulatory or policy changes that directly impact the overall banking landscape along with cost and / or revenue drivers are likely to exert a significant influence on the Bank’s stock price. For example, any change in monetary policy rate has a direct impact on yields of government securities, spreads made on advances and funding costs; and in turn materially impact profitability and the share price as well. Similarly, any hike in the minimum rate of return on deposits will result in compression in net interest margins earned and can negatively impact the earning and correspondingly the share price of the scrip. ϯ Investor and Market Sentiment Market sentiment is often subjective which makes it difficult to quantify but a change in sentiments due to the investment climate in general or the stock market in particular can have an impact on the Bank’s share price as well. Such a sentiment driven impact on the share price can occur even in the absence of any fundamental development or change in the Bank’s business case. ϯ Change in Macro Environment Political stability and controlled law & order situation is a pre-requisite for any economic development. Any changes in the macro environment, including inflation and / or currency devaluation could see the stock price of the Bank move alongside as market preempts such developments and extrapolates their impact on policy / regulatory changes in the Bank’s share price. Share Price as of December 31, 2020 High Price Low Price Average volume Trading days Days traded  Rs. 17.28 Rs. 22.95 Rs. 11.21 1,152,625 251 251
128. Business Rationale for Major Capital Expenditure Faysal Bank realizes the importance of capital expenditure and in view of this has adopted in-depth evaluation procedures to assess all types of capital expenditure requirements before obtaining final endorsements from the Board . During the year, the bank’s capital expenditure amounted to over Rs. 2 billion and was primarily directed towards business expansion, renovation, improvement of digital frame and strengthening of IT infrastructure. A detailed disclosure of fixed asset is given in the financial statements. Capital expenditures planned for next year The Bank has budgeted capital expenditure of Rs. 4.1 billion for the next year. This would primarily be invested in expanding our branch network, continuous improvement in our IT platforms, safeguarding our existing infrastructure/ relationships from growing threats on cyber security front along with routine upgrades and replacements to ensure smooth operations. 
129. Outlook 
130. Faysal Islami – Noor A First by Pakistan’s Fastest Growing Islamic Bank 
131. Forward Looking Statement Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts . Forward-looking statements often use words such as “anticipate,” “target,” “expect,” “estimate,” “intend,” “plan,” “goal,” “believe,” or other words of similar meaning. Forward-looking statements provide Faysal Bank’s current expectations or forecasts of future events, circumstances, results or aspirations. All forward-looking statements are, by their nature, subject to risks and uncertainties, many of which are beyond the Bank’s control. FBL’s actual future results may differ materially from those set forth in its forward-looking statements. While there is no assurance that any list of risks and uncertainties or risk factors is complete, among many others below are certain factors which could cause actual results to differ from those in the forward-looking statements: ϯ Local, regional and global business, economic and political conditions and geopolitical events; ϯ Changes in laws and regulatory requirements, including capital and liquidity requirements affecting the Bank’s business, and the ability of the Bank to address those requirements; ϯ Changes in investor sentiment or consumer spending or savings behavior; and ϯ Occurrence of natural or man-made disasters or calamities, including health emergencies, the spread of infectious diseases, pandemics or outbreaks of hostilities, or the effects of climate change, and the Bank’s ability to deal effectively with disruptions caused by the foregoing. Any forward-looking statements made by or on behalf of the Bank speak only as of the date they are made, and Faysal Bank does not undertake to update any forward-looking statements. The reader should, however, consult any further disclosures of a forward-looking nature the Bank may make in any subsequent Quarterly Reports, or other Briefings. 2020 was a year of historic firsts – Faysal Bank won the Best Emerging Bank award at the Pakistan Banking Awards 2020, as well as the Best Emerging Islamic Bank award at the GIFA Awards 2020. These awards were a recognition of FBL’s solid and sustained financial performance as well as the Bank’s focus on customer satisfaction through improved service quality and technology. 2021 – A year of Growth and Conversion Despite the many challenges facing the wider economy due to Covid related uncertainties, Faysal Bank is well placed to deliver sustainable growth for its shareholders. The focus of the Bank will remain on three core pillars: ϯ Complete Islamic Conversion; ϯ Customer Satisfaction – Driven by innovative products, technology and high levels of service ϯ Growth across all business segments – led by improved efficiencies in low-cost CASA deposit generation. 
132. Islamic Conversion With the vision to be a full-fledged Islamic Bank by 2023 the Bank aims to continue conversion steadfastly . The plan for 2021 includes the conversion of 66 conventional branches. The Bank estimates that 98% of the branch network will be Islamic by December 2021. Customer Satisfaction With a vision to promote and establish Faysal Bank as the bank of first choice, Faysal Bank is building a culture of service as a differentiator through enablement of staff via technology and process re-engineering as well as training and measurement. Furthermore, building upon the success of the past few years which includes innovative products such as the Rehmat Account, in 2021 as well, the focus will remain on development of new products which create value for our customers. These include Islamic variants of conventional products for which there is significant pent-up demand such as an Islamic credit card. Customers will also be facilitated through the enablement of digital distribution channels which will allow them to interact and avail products / services from the Bank in a manner which is convenient for them. Bank believes that achievement of our strategic ambitions are not possible without our employees, hence, we will continue to invest in talent acquisition, staff training and support. Growth The Bank expects to continue the momentum gained in 2020 and register double digit growth in terms of profitability in 2021. The Bank aspires to increase its outreach through physical branch network (30 new branches) and digital solutions (ATMs, CDMs, enhanced facilities on internet and mobile banking etc.). To ensure sustainable achievement of strategic objectives, FBL aims to focus on deposit growth to beat market and grow market share, particularly through increased penetration in the SME segment. These growth aspirations will be complemented through continued investment in brand promotion and further enhancement in our service quality. With the view to provide the Bank an edge over its competitors the first ever Tawaruq based Islamic Credit Card is scheduled to launch in first quarter of 2021. This covers a significant market gap, providing FBL the opportunity to target a large unserved customer base. 
133. Sources of Information and Assumptions used for Projections and Forecasts Major factors underlying these Forward Looking Statements include : ϯ COVID-19: Although COVID-19 cases are on a decline in Pakistan and world-wide on the back of vaccination drive, however any surge in cases due to new strain etc. may negatively affect the business activity. ϯ Discount rate / Monetary Policy: Based on different assessment parameters, the State Bank of Pakistan can change the monetary policy rate. Any decrease in the discount rate will result in lower net interest income and reduce the profitability of the Bank. ϯ Inflation: Inflation is considered as a key determinant of policy rate change. Any uptick in the inflation statistics will have a material impact on the monetary policy rate along with other drivers. With higher discount rates, the Banks will be able to invest in high yielding assets, thus resulting in increased profitability. ϯ Political Stability & Law and order situation: Political stability and controlled law & order situation is a pre-requisite for any economic development. This, in turn, reposes investor confidence in Pakistan. However, any act of terrorism or political instability can negatively impact the economy /equity market, thus resulting in decreased profitability. ϯ Corporate Tax rate: Any increase in corporate tax rate will adversely impact the profitability of the Bank. How the organization is currently equipped in responding to the critical challenges and uncertainties that are likely to arise The Bank keeps a track of the critical challenges that might influence its strategy and applies best judgment in implementing mitigants. The Bank’s Risk Management performs stress testing against different pre-determined scenarios to identify, analyze and evaluate potential losses and to provide an active approach in dealing with factors that influence the financial standing of the Bank. The results of such tests have exhibited that the Bank has satisfactory capital, liquidity and profitability to bear such scenarios. 
134. 
135. Strategy and Resource Allocation 
136. Corporate Finance Deal of the Year Islamic Finance News Award 2019 
137. Strategy and Resource Allocation FBL has a 5-year (2019-2023) corporate strategic plan in place which sets the direction of the Bank with respect to expansion, transformation into an Islamic Bank and digitization. FBL adopted a holistic approach for strategy formulation which covered mapping itself with the industry, operating environment, conduct SWOT and derive a strategy to capitalize on the opportunities presented and strengths identified. Objectives Strategic objectives, actions to achieve these objectives and Key Performance Indicators (KPIs) set to enhance the value of franchise are as follows. KPIs are used as a gauge to analyze current standing of the Bank and likely path the Bank would follow. FBL has identified KPIs that are critical to its business: Mission Statement: Achieve leadership in providing Shariah compliant financial services, with customer care and employee focus at the heart of our business ethos together with innovation and technology being the pillars of our growth. Strategies, Actions and KPIs Strategic Objectives / Goals Strong Contender in Retail  Strategic Actions ϯ Enhance franchise value and market share through network growth and branding ϯ Grow low-cost CASA deposits by focusing mass-affluent customer segment - differentiate through standardized processes, comprehensive product suite & improved customer service ϯ Complement growth through volume deposits from HNWIs & affluent segments – maintain relationships and reduced value attrition KPIs Network size Deposits growth Market Share CASA ratio
138. Strategic Objectives / Goals High Quality Lender Superior Customer Experience Digitization Convert Responsibly Strategic Actions ϯ Drive volume from large corporates ϯ Drive new business growth from smaller corporates – differentiate relationships ϯ Branch-focus on pushing higher THYNPU:4,њUHUJPUNHSZVJHW[\YPUN CA deposits ϯ Branch-focus on generating high quality/ high margin consumer њUHUJPUNϢM\SSWYVK\J[Z\P[LHUK cross-sell propositions ϯ Optimize customer experience across all touch points through revamped service framework ϯ Re-aligned service standards, creating visibility on service levels, identify & remediate service gaps and drive accountability to improve service levels ϯ Differentiate through innovative ADC/ Digital propositions & functionalities ϯ 4HUHNLIYHUJO[YHMњJ[OYV\NO diversion to ADC/ Digital Channels ϯ Use Business Intelligence to leverage data to support sales, cross sale & loyalty programs ϯ Responsible asset conversion timed with liquidity ϯ Minimize conversion related њUHUJPHSJVZ[Z  KPIs Lending growth & NPLs Customer satisfaction surveys and Bank’s internal service ladders Products & service offerings through digital channels Transactions conducted through Digital channels Islamic branches network Islamic Banking balance sheet composition 
139. Strategic Objectives / Goals Increase Shareholder Value with Capital Stability Strategic Actions KPIs ϯ Improve top-line (core income) & NFI in all segments 7YVњ[HM[LY[H_7(; ϯ Better cost management Return on equity (ROE) ϯ 0TWYV]LLMњJPLUJPLZPUWYVJ\YLTLU[Z and expenditure Cost to Income Ratio (CIR) ϯ Maintain healthy CAR levels to support business growth Capital Adequacy Ratio (CAR) Achievement Against the Strategic Objectives The Bank is on-track in terms of implementation of the strategic plan and Alhamdulillah exceeded all the strategic plan KPIs for 2019 and 2020. A dedicated BoD sub-committee i.e. Board Strategy Committee (BSC) which oversees the strategy implementation in the Bank on a quarterly basis. Strategy function monitors and coordinates with the relevant stakeholders / project owners for timely delivery of the key strategic milestones as per the strategic plan. Significant Changes in Objectives and Strategies FBL’s objectives & strategies are well planned and are persistently implemented. No significant change occurred during the year to affect the strategic objectives. 
140. 
141. Stakeholder Relationship and Engagement 
142. Best Acquisition Financing Pakistan Asset Asian Awards 2020 
143. Stakeholders Engagement Process and Frequency Stakeholder engagement is an integral part of developing an understanding of our stakeholders ’ needs, interests and expectations and assists the Bank with strategic and sustainable decision making. Stakeholders Effect & Value to FBL Engagement Management Customers Customer satisfaction is integral to achieve strategic objectives. ϯ ϯ Frequency Employees Our employees, ambassador to the customers, represent our biggest asset, implementing every strategic and operational decision. Professional staff for customer assistance at 575 branches across Pakistan. ϯ Regular electronic newsletters ϯ Compliance letters Interaction through our relationship managers, call centers, social media, and various advertising activities. ϯ Grievance reporting procedure. As & when customer need arises. When the need arises. Institutional Investors/ Shareholders/Analysts The providers of capital allow FBL the means to achieve its vision; while the analysts endorse the trust the investors place in the bank. ϯ Quarter semi-annual and annual financial statements ϯ Annual General Meeting ϯ Participation in local and international road shows ϯ Press releases ϯ Investors’ Grievance Portal. Quarterly & annually. Investor Relation Section on Corporate Website Investor Relation Section on Corporate Website: www.faysalbank.com/investor-relations/ 
144. Service Providers Our growth is also attributable to engaging reputed and dependable suppliers as business partners . ϯ As per the policies and procedures laid down in the Bank’s General Services Procedures. When the need arises. Regulators Local Community Media We pride ourselves in being a responsible corporate citizen and abide by all laws and regulations. To inculcate social and environmental consciousness and remain a conscientious member of the corporate community. By availing this avenue of communication, effective awareness is created regarding the Bank and products and services it offers. ϯ Submission The Bank actively participates in various social work initiatives as part of its corporate social responsibility. Advertisements through print, electronic, social media, website, and interviews. When the need arises. When the need arises. of applicable statutory returns ϯ Responding / enquiring various queries / information . ϯ As per regulatory timelines ϯ When the need arises. 
145. Steps to Encourage Minority Shareholders Participation in AGM The Bank organises shareholders ’ meetings in order to have a proper communication with its shareholders, specially the minority shareholders. Each shareholder, irrespective of holding and voting power is important to the Bank. We value them, their concerns, their suggestions and grievances, if any. At each Annual General Meeting (AGM) or Extraordinary General Meeting (EGM), we ensure a two-way communication with the shareholders, particularly, the minority shareholders. The notice of all general meetings is published in leading newspapers (in both Urdu and English languages) having circulation all over the Country, placed on the Bank’s website and emailed to all shareholders well before the occurrence of the meeting. All minority shareholders irrespective of their shareholding can appoint proxy, participate through video conference (VC) and vote through e-voting. They can suggest, propose, comment, record their reservations during the meeting, and enjoy full rights to propose and second any agenda item presented. Shareholders can also actively participate during general meetings in discussions on operations, objectives and future strateg of the Bank. They can always demand the draft minutes of meeting within stipulated time post the event and are privileged to object on any intended major investments, planned acquisitions, mergers and takeovers or any other corporate / capital restructuring. The Bank always facilitates and ensures shareholders’ presence while entertaining their requests if feasible and viable. It values and honors their inputs, records their concerns, prepositions, suggestions in minutes and keeps them abreast on the progress and subsequent actions. Shareholders’ Related Matters The Board of Directors, President & CEO and Company Secretary ensure that all the material and price-sensitive information is disclosed in compliance with the regulatory requirements. Specifically including Financial Results, entitlement to corporate information, significant changes in financial conditions, current and expected business performance etc. With respect to shareholders’ related matters the Bank has appointed reputable and experienced share registrar services. In addition, contact details of the designated personnel of the Bank for assisting the shareholders and handling their requests and complaints are also prominently displayed in the relevant section of the Bank’s website. 
146. 6XPPDU \RI$QDO\VW%ULH԰QJ Regular interactive sessions between the management of the Bank and the investor community are an excellent opportunity for the former to apprise the latter about the business environment of the country, discuss its financial performance, competitive landscape and future prospects. The sessions are conducted with the objective of ensuring timely and equitable distribution of information to all concerned, and to give the right perspective of the business affairs of the Bank to the investors – existing and potential – to assist in investment decision-making. The Bank held a CBS on November 17, 2020 based on September 30, 2020 results. The CFO presented a detailed analysis of Bank’s performance along with future outlook. The session was followed by a Q & A session. The presentation of the Corporate Briefing Session can be accessed in the Investor Relations section of the Bank’s website. 
147. Issues raised in the last AGM With the onset of COVID-19 in Pakistan , the Twenty Fifth Annual General Meeting, scheduled for March 26, 2020, was postponed and held virtually on May 14, 2020 in compliance with Circular No. 5 of 2020 dated March 17, 2020 issued by Securities and Exchange Commission of Pakistan. Synopsis of the decisions taken in last Annual General Meeting is given below: Ordinary Business: 1. Confirmed the minutes of the 24th Annual General Meeting held on March 28, 2019 2. Confirmed the minutes of Extra Ordinary General Meeting held on October 24, 2019. 3. Approved the Unconsolidated & Consolidated Financial Statements and Statement of Compliance with Code of Corporate Governance of FBL for the year ended December 31, 2019 together with the Directors’ and Auditors’ Reports thereon. 4. Election of the Board of Directors for the next three years’ term. 5. Appointment of External Auditors for the ensuing financial year 2020. Special Business: 1. Approved the amount of remuneration paid to the Non-Executive/Independent Directors of FBL during the year 2019. 2. Approved the Directors Remuneration Policy for Non-Executive/Independent Directors of FBL for attending the Board and Sub-Committees Meetings. 3. Approved the revised Memorandum & Articles of Association of the Bank as per Companies Act, 2017 and Code of Corporate Governance 2019. 
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149. Corporate Governance 
150. Best Quasi-Sovereign Sukuk Pakistan Asset Asian Awards 2020 
151. Report of the Board Audit and Corporate Governance Committee The Board Audit and Corporate Governance Committee (BACGC) of Faysal Bank Ltd (FBL) comprises of four directors having vast experience and knowledge of Banking, Finance, Corporate Governance, Asset Management, Audit & Accounting. Out of four members, two are Independent Directors and two are Non-Executive Directors. The Chairman BACGC is an independent director. The BACGC in 2019 updated its Terms of Reference (TORs) in line with SECP’s Code of Corporate Governance, SBP’s Guidelines on Internal Audit Function and other guidelines issued by the Regulators and approved by the Board of Directors (BOD). In 2020 the TORs were also updated to incorporate new instructions and an addition of one Non-Executive Director making the total of the members of the BACGC to four. The Committee focused on the effectiveness of the Internal Control, Compliance Risk Management, Operational Risk Management Framework and application of Regulatory & International Accounting Standards as well as compliance requirements of Corporate Governance best practices, Impact of IFRS 16, significant risk areas of Provisions, Risk of fraud in revenue recognition & its practices due to high degree of automation in FBL. BACGC also focused on the impact of the Covid-19 pandemic situation on the Bank and the operational steps and security measures taken by the management in this regard. Committee also supervised & monitored the status of IFRS 9 implementation in the Bank. Committee not only approved the Internal Audit plan for 2020, revised Internal Audit Manual/ Charter but also approved Internal Shariah Audit Manual and Compliance Plan 2020 as per requirements of SECP’s Code of Corporate Governance (COCG), SBP’s Guidelines on Internal Audit Function and Compliance Risk Management Framework. The provision of all kind of resources was ensured to both Internal Audit Function and to the Compliance Function to successfully implement their annual plans and other activities. Head of Internal Audit was given free access to approach BACGC to ensure proper reporting in all sensitive matters / issues of FBL relating to his subject. The Committee convened 4 mandatories and two additional meeting during the year 2020. Major activities undertaken by the BACGC to improve the overall performance of FBL during 2020 are as follows: ϯ BACGC reviewed/examined the unconsolidated and consolidated quarterly, half yearly for the year 2020, and annual financial statements for the year 2019 along with director’s review reports of FBL which were approved by the Board on its recommendation. BACGC reviewed related party transactions with assurance from management that all transactions were undertaken at arm’s length and reported the same for Board’s approval. ϯ BACGC also held detailed discussions with external auditors on audit scoping for the year 2020 as well as major observations made in their management letters and reviewed the management’s response thereto. The appointment of external auditors for the year 2020 and their fee was recommended to the Board and approved by the AGM held in May 2020 on its recommendation. BACGC also reviewed the new format for the financial statements to be adopted for the annual accounts with the external auditors keeping in view changes made in accounting procedure to be incorporated in the Financial Statements as well as identified the reporting requirements as per Companies Act 2017 (as amended in 2020) and Code of Corporate Governance 2019. BACGC also reviewed the Long Form Report on Shariah Compliance Environment as of December 31, 2019 issued by the external auditors. ϯ BACGC also reviewed the external auditor’s independence in accordance with the applicable laws/ regulations. ϯ Internal Audit Department (IAD)’s high risk observations were reviewed with the management’s assurance that their monitoring and implementation are in accordance with targeted dates. The BACGC also reviewed adequacy and quality of IAD resources and monitored the status/ progress of implementation of the SBP’s Guidelines on Internal Audit Function and noted with satisfaction that the implementation is on track. 
152. ϯ BACGC reviewed and monitored the implementation of the Annual Compliance Plan for the year 2020 on quarterly basis. Updated itself on AML/CFT procedures as per SBP regulations and Financial Action Task Force (FATF) recommendations along with quarterly review of the Foreign Account Tax Compliance Act (FATCA) and Whistle Blow Committee (WBC) cases & internal investigation findings and timely actions taken by the management. ϯ BACGC reviewed quarterly, annual update and three years’ comparison of Fraud and Forgery cases & major findings of internal investigations in the area and noted with satisfaction the measures taken by the management in this regard. ϯ BACGC not only reviewed the Institutional Risk Assessment Framework (IRAF) – Self Assessment Questionnaire but also the implementation of Internal Controls over Financial Reporting (ICFR) program across the Bank. An assurance was also given to BACGC that Policies adopted by the Bank are sufficient & appropriate and information provided by the management is reliable. ϯ The BACGC also reviewed the Conduct Assessment Framework of the Bank as of December 31, 2019. ϯ BACGC reviewed the quarterly Compliance of the SBP inspection report and SBP’s thematic review reports along with monitoring the compliance status of these reports. The Committee also reviewed statement on internal control system which was endorsed by the Board. ϯ BACGC reviewed the measures taken by management to mitigate the cyber security threats and relevant training of employees. ϯ BACGC conduc ted self-assessment of its performance for the year to comply with its TORs as per SECP Code of Corporate Governance and presented it to the Board. The Board appreciated the performance of the BACGC in their evaluation for that year. Mian Muhammad Younis Chairman - BACGC 
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154. Statement of Compliance with the Listed Companies (Code of Corporate Governance) Regulations, 2019 Faysal Bank Limited Year ended: December 31, 2020 The Bank has complied with the requirements of the Regulation in the following manner 1. The total number of directors are eleven as per the following: Gender Male Female Number 10 01 2. The composition of Board is as follows: Category Independent Directors Names Mian Muhammad Younis Mr. Ali Munir Ms. Fatima Asad Khan Mr. Mohsin Tariq Non-Executive Directors Mr. Farooq Rahmatullah Khan Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Mr. Imtiaz Ahmad Pervez Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Executive Director Mr. Yousaf Hussain, President & CEO 3. The aforementioned directors were elected in the 25th Annual General Meeting of the Bank held on May 14, 2020. 4. The directors have confirmed that none of them is serving as a director on more than seven listed companies, including this Bank; 5. The Bank has prepared a Code of Conduct and has ensured that appropriate steps have been taken to disseminate it throughout the Bank along with its supporting policies and procedures; 6. The Board has developed a vision / mission statement, overall corporate strategy and significant policies of the Bank. The Board has ensured that complete record of particulars of significant policies along with their date of approval or updating is maintained by the Bank; 7. All the powers of the Board have been duly exercised and decisions on relevant matters have been taken by the Board / shareholders as empowered by the relevant provisions of the Companies Act, 2017 (the Act) and these Regulations; 8. The meetings of the Board were presided over by the Chairman and, in his absence, by a director elected by the Board for this purpose. The Board has complied with the requirements of the Act and the Regulations with respect to frequency, recording and circulating minutes of meeting of the Board; 
155. 9 . The Board of Directors have a formal policy and transparent procedures for remuneration of directors in accordance with the Act and these Regulations; 10. Presently out of Eleven (11) newly elected Directors, the following Ten (10) Directors are Certified and have Completed the Directors’ Training Program: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Mr. Farooq Rahmatullah Khan Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Yousaf Hussain Mian Muhammad Younis Mr. Ali Munir Mr. Juma Hasan Ali Abul Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Ms. Fatima Asad Khan Mr. Mohsin Tariq Mr. Imtiaz Ahmad Pervez has attended the Directors’ Training Program, however his final test is pending. The Bank had also arranged the following trainings for the newly elected Board of Directors in the year 2020: a. Directors Orientation Workshop through Pakistan Institute of Corporate Governance on June 30, 2020. b. Training on Islamic Products in Compliance with Shariah Governance Framework by the Chairman of Sharia Board of Faysal Bank Limited on June 30, 2020. c. Why Islamic Banking by Mufti Muhammad Najib Khan on August 20, 2020. d. Islamic dress code by Mufti Muhammad Najib Khan on October 22, 2020. e. Workplace Culture of Faysal Bank Ltd by Dr. Irum Saba, Asst. Prof. Head of CEIF Academics IBA Karachi on December 14, 2020 11. The Board has approved the appointment of chief financial officer, company secretary and head of internal audit, including their remuneration and terms and conditions of employment and complied with relevant requirements of the Regulations; 12. Chief Financial Officer and Chief Executive Officer duly endorsed the financial statements before approval of the Board; 13. The Board has formed committees comprising of members given below: a)  Board Audit and Corporate Governance Committee Mian Muhammad Younis Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Mr. Ali Munir Chairman / Independent Director Member / Non-Executive Director Member / Non-Executive Director Member / Independent Director
156. b ) Board Risk Management Committee Mr. Imtiaz Ahmad Pervez Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Mr. Yousaf Hussain Chairman / Non-Executive Director Member / Non-Executive Director Member / Non-Executive Director Member / President and CEO c) Recruitment Nomination and Remuneration Committee Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Mian Muhammad Younis Mr. Ali Munir Ms. Fatima Asad Khan Chairman / Non-Executive Director Member / Non-Executive Director Member / Independent Director Member / Independent Director Member / Independent Director d) Board Strategy Committee Mr. Farooq Rahmatullah Khan Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Mr. Juma Hasan Ali Abul Ms. Fatima Asad Khan Mr. Mohsin Tariq Mr. Yousaf Hussain Chairman / Non-Executive Director Member / Non-Executive Director Member / Non-Executive Director Member / Independent Director Member / Independent Director Member / President and CEO e) Board IT Committee Mr. Ali Munir Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb Mr. Mohsin Tariq Mr. Yousaf Hussain Chairman / Independent Director Member / Non-Executive Director Member / Non-Executive Director Member / Independent Director Member / President and CEO 14. The terms of reference of the aforesaid committees have been formed, documented and advised to the committee for compliance; 15. The frequency of meetings (quarterly / half yearly / yearly) of the committee were as per following: a) b) c) d) e) Board Audit & Corporate Governance Committee Board Risk Management Committee Recruitment Nomination and Remuneration Committee Board Strategy Committee Board IT Committee Quarterly meetings Quarterly meetings Quarterly meetings Quarterly meetings Quarterly meetings 16. The Board has set up an effective internal audit function which is considered suitably qualified and experienced for the purpose and are conversant with the policies and procedures of the Bank; 
157. 17 . The statutory auditors of the company have confirmed that they have been given a satisfactory rating under the Quality Control Review program of the Institute of Chartered Accountants of Pakistan and registered with Audit Oversight Board of Pakistan, that they and all their partners are in compliance with International Federation of Accountants (IFAC) guidelines on code of ethics as adopted by the Institute of Chartered Accountants of Pakistan and that they and the partners of the firm involved in the audit are not a close relative (spouse, parent, dependent and non-dependent children) of the chief executive officer, chief financial officer, head of internal audit, company secretary or director of the company; 18. The statutory auditors or the persons associated with them have not been appointed to provide other services except in accordance with the Act, these regulations or any other regulatory requirement and the auditors have confirmed that they have observed IFAC guidelines in this regard; 19. We confirm that all requirements of regulations 3, 6, 7, 8, 27, 32, 33 and 36 of the regulations have been complied with; and 20. Explanation for non-compliance with requirements, other than regulations 3, 6, 7, 8, 27, 32, 33 and 36 are below: ϯ The Code requires that the chairman of the human resource and remuneration committee is to be an independent director. The composition of the Bank’s Recruitment Nomination and Remuneration Committee (RNRC) is in line with the Revised Guidelines on Remuneration Practices 2017 issued by the State Bank of Pakistan which allows a non-executive director to be the Chairman in case the majority members of the committee are independent directors. Following the guidelines majority members of RNRC are independent directors, however, the Chairman of the RNRC is not an independent director. Farooq Rehmatullah Khan Chairman Karachi Dated: February 18, 2021 
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165. Statement on Internal Controls This statement is presented to comply with the instructions of the State Bank of Pakistan (SBP) issued vide BSD Circular No. 07 dated May 27, 2004 “Guidelines on Internal Controls” and OSED Circular No. 01 of 2014 dated February 07, 2014 “Instructions on Internal Controls over Financial Reporting (ICFR)”. The Management of Faysal Bank Limited is responsible for establishing and maintaining adequate and effective internal control system in the Bank. The management of the Bank fully recognizes this responsibility and appreciates its value and significance. Therefore, the Bank has designed Internal Control Program to provide reasonable assurance on reliability of financial reporting, effectiveness of operations and compliance with applicable laws and regulations. Although, the Internal Controls Program is effectively implemented and monitored, there are inherent limitations in effectiveness of any system, including possibility of human error or system failure, circumvention and overriding of controls. Even an effective internal control system can provide reasonable but not absolute assurance that the system’s objective will be achieved. Policies and procedures encompassing various business and operational areas are in place, updated and communicated across all pertinent levels of the organization. The policies are approved by the Board of Directors and the procedures are approved by the Senior Management. The Bank’s internal audit function monitors compliance with these policies and procedures and regularly apprises the management and the Board on the same through Board’s Audit and Corporate Governance Committee. The management of the Bank has instituted an Internal Control and Monitoring Unit (ICMU) for conducting on-site and off-site reviews of the processes in head office and branches. ICMU monitors and identifies gaps in day to day operations and ensures prompt corrective actions. Further ICMU monitors compliance of policies approved by the Board of Directors and procedures as approved by the senior management ensuring implementation of sound control procedures to maintain a strong control environment. The management takes remedial measures to address weaknesses identified by ICMU, internal and external auditors. These remedial measures, which include improvements in internal controls to ensure non recurrence of exceptions, are monitored by the Compliance Committee. Additionally, the Bank has completed all stages of the ICFR roadmap issued by State Bank of Pakistan (SBP) vide BSD Circular No. 05 dated February 24, 2009. The Bank has adopted the “COSO Internal Control Integrated Framework” in relation to its internal control program in order to ensure consistency in the process of compliance with SBP’s Internal Control Guidelines involving documentation, risk assessment, gap analysis, controls testing and control weaknesses remediation. In the year 2017 State Bank of Pakistan granted exemption to the bank from submission of Long Form Report through External Auditors. Furthermore, as per the instructions of State Bank of Pakistan on the subject, Audit Committee of the Board will submit the annual assessment report on efficacy of the ICFR to OSED for the year ended December 31, 2020 within regulatory timeline. 
166. The management is confident that through adoption of these measures , the Bank’s internal control environment is maintained at a satisfactory level. The Board of Directors endorses the above stated management evaluation of internal controls and ICFR program. Yousaf Hussain President & CEO Karachi Dated: February 18, 2021 Authorization of Financial Statements by the Board of Directors The financial statements for the year ended December 31, 2020 were authorised for issuance by the Board of Directors of the Bank on February 18, 2021. 
167. Unconsolidated Financial Statements 
168. 
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216. /PUFT
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217. /PUFT
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     UP
     3T
     
     NJMMJPO
     
     3T
     
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229. /PUFT
     UP
     BOE
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     NBSLVQ
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     QSPWJTJPO "EWBODFT
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     MFTT
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     PG
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     OFU %FmOFE
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     BTTFUT
     
     OFU
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     DMBJNT   3VQFFT
     h
                                                                                                           
     5IF
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     JO
     TBUJTGBDUJPO
     PG
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     BO
     JOEFQFOEFOU
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     5IF
     SFWBMVBUJPO
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      1RQEDQNLQJDVVHWVDFTXLUHGLQVDWLVIDFWLRQRIFODLPV 0QFOJOH
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     UP
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     WBMVF (BJO          
230. /PUFT
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     ZFBS                                                                                                                         0RYHPHQWLQSURYLVLRQKHOGDJDLQVWRWKHUDVVHWV "NPVOUT
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231. /PUFT
     UP
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     UP
     
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     UIF
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     4#1
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     PG
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     UP
     
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     "T
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     PG
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     4#1 
     *O
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     XJUI
     UIF
     4#1
     GPS
     FYUFOEJOH
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     UP
     UIF
     DVTUPNFST
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     SBUF
     PO
     UIJT
     GBDJMJUZ
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     UP
     
     
     
     UP
     
     QBZBCMF
     PO
     RVBSUFSMZ
     CBTJT
     XJUI
     NBUVSJUJFT
     VQUP
     
     EBZT
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     UIF
     EBUF
     PG
     HSBOU
     "T
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     #BOL
     IBT
     HSBOUFE
     UIF
     4#1
     UIF
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     UP
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     #BOL
     BU
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     PG
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     PG
     UIF
     GJOBODFT
     CZ
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     UIF
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     CZ
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     XJUI
     UIF
     4#1
     
     *O
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     PG
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     BOE
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     UP
     UIF
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     UP
     
     QBZBCMF
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     "T
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     PG
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     4#1
     
     *O
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     GBDJMJUZ
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     UP
     
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     "T
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     PG
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     XJUI
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     4#1
     
     *O
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     UP
     
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     "T
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     4#1
     
     *O
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     #BOL
     XJUI
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     4#1
     
232. /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     6ODPOTPMJEBUFE
     'JOBODJBM
     4UBUFNFOUT 'PS
     UIF
     ZFBS
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     *O
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     UIF
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     GBDJMJUZ
     GPS
     DPNCBUJOH
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326. /PUFT
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327. /PUFT
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328. /PUFT
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345. /PUFT
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     TFDVSJUJFT
     
     mYFE
     BTTFUT
     
     OPOCBOLJOH
     BTTFUT
     BDRVJSFE
     JO
     TBUJTGBDUJPO
     PG
     DMBJNT    %FGFSSFE
     UBY
     PO
     TVSQMVT
     PO
     SFWBMVBUJPO
     PG
     
     BWBJMBCMF
     GPS
     TBMF
     TFDVSJUJFT
     
     mYFE
     BTTFUT
     
     OPOCBOLJOH
     BTTFUT
     BDRVJSFE
     JO
     TBUJTGBDUJPO
     PG
     DMBJNT                                                      
348. /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     $POTPMJEBUFE
     'JOBODJBM
     4UBUFNFOUT 'PS
     UIF
     ZFBS
     FOEFE
     %FDFNCFS
     
      1RWH  6XUSOXVRQUHYDOXDWLRQRI¿[HGDVVHWV 4VSQMVT
     PO
     SFWBMVBUJPO
     PG
     mYFE
     BTTFUT
     BT
     BU
     +BOVBSZ
      3FDPHOJTFE
     EVSJOH
     UIF
     ZFBS 5SBOTGFSSFE
     GSPN
     TVSQMVT
     PO
     SFWBMVBUJPO
     PG
     OPOCBOLJOH
     BTTFUT 5SBOTGFSSFE
     UP
     VOBQQSPQSJBUFE
     QSPmU
     JO
     SFTQFDU
     PG
     JODSFNFOUBM
     
     
     
     
     EFQSFDJBUJPO
     DIBSHFE
     EVSJOH
     UIF
     ZFBS 4VSQMVT
     PO
     SFWBMVBUJPO
     PG
     mYFE
     BTTFUT
     BT
     BU
     %FDFNCFS
      -FTT
     SFMBUFE
     EFGFSSFE
     UBY
     MJBCJMJUZ
     PO
     
     SFWBMVBUJPO
     BT
     BU
     +BOVBSZ
     
     
     SFWBMVBUJPO
     SFDPHOJTFE
     EVSJOH
     UIF
     ZFBS
     
     USBOTGFSSFE
     GSPN
     TVSQMVT
     PO
     SFWBMVBUJPO
     PG
     OPOCBOLJOH
     BTTFUT
     
     JODSFNFOUBM
     EFQSFDJBUJPO
     DIBSHFE
     EVSJOH
     UIF
     ZFBS  -FTT
     SFMBUFE
     EFGFSSFE
     UBY
     MJBCJMJUZ
     PO
     
     SFWBMVBUJPO
     BT
     BU
     +BOVBSZ
     
     
     SFWBMVBUJPO
     SFDPHOJTFE
     EVSJOH
     UIF
     ZFBS
     
     USBOTGFSSFE
     UP
     TVSQMVT
     PO
     SFWBMVBUJPO
     PG
     mYFE
     BTTFUT                                                                                                                                        &217,1*(1&,(6$1'&200,70(176 (VBSBOUFFT $PNNJUNFOUT 0UIFS
     DPOUJOHFOU
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     PO
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     BT
     BU
     +BOVBSZ
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     EVSJOH
     UIF
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     UP
     TVSQMVT
     PO
     SFWBMVBUJPO
     PG
     mYFE
     BTTFUT 4VSQMVT
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     PO
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     %FDFNCFS
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     HVBSBOUFFT 1FSGPSNBODF
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349. /PUFT
     UP
     BOE
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     PG
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     $POTPMJEBUFE
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     PG
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     DSPTT
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     FYUFOEJOH
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     JSSFWPDBCMF                                                                                           $PNNJUNFOUT
     JO
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     PG 
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     USBOTBDUJPOT $PNNJUNFOUT
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     PG 
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     mYFE
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     mMFE
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     PG
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     DBTFT $BOUPONFOU
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     PG FY3#4
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350. /PUFT
     UP
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     UP
     
     PO
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     BT
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351. /PUFT
     UP
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     UBLFO
     JO
     QVSTVJU
     PG
     UIF
     (SPVQT
     TUSBUFHJD
     PCKFDUJWFT
     BSF
     DPOTJTUFOU
     XJUI
     UIF
     QPMJDJFT
     USBOTMBUJOH
     JOUP
     UBSHFUFE
     TIBSFIPMEFS
     SFUVSO
     BT
     XFMM
     BT
     UIF
     (SPVQT
     EFTJSFE
     DSFEJU
     SBUJOH
     BOE
     SJTL
     BQQFUJUF
     8JUI
     UIJT
     JO
     WJFX
     UIF
     SJTL
     NBOBHFNFOU
     GSBNFXPSL
     FOEFBWPVST
     UP
     CF
     B
     DPNQSFIFOTJWF
     BOE
     FWPMWJOH
     HVJEFMJOFT
     UP
     DBUFS
     UP
     DIBOHJOH
     CVTJOFTT
     EZOBNJDT
     5IF
     SJTL
     NBOBHFNFOU
     GSBNFXPSL
     JODMVEFT
374. /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     $POTPMJEBUFE
     'JOBODJBM
     4UBUFNFOUT 'PS
     UIF
     ZFBS
     FOEFE
     %FDFNCFS
     
     
     
     DMFBSMZ
     EFGJOFE
     SJTL
     NBOBHFNFOU
     QPMJDJFT
     
     XFMM
     DPOTUJUVUFE
     PSHBOJTBUJPOBM
     TUSVDUVSF
     BOE
     
     NFDIBOJTN
     GPS
     POHPJOH
     SFWJFX
     PG
     BMM
     QPMJDJFT
     BOE
     QSPDFEVSFT
     BOE
     SJTL
     FYQPTVSFT
     5IF
     hSJTL
     NBOBHFNFOU
     GSBNFXPSLh
     JT
     CVJMU
     PO
     UIF
     GPMMPXJOH
     FMFNFOUT
     
     DPNQSFIFOTJWF
     SJTL
     HPWFSOBODF
     BOE
     
     FGGFDUJWF
     SJTL
     QSPDFTTFT
     5IF
     (SPVQ
     IBT
     EFWFMPQFE
     BOE
     JNQMFNFOUFE
     B
     HPWFSOBODF
     BOE
     NBOBHFNFOU
     TUSVDUVSF
     QSPDFTTFT
     TVSSPVOEJOH
     FBDI
     SJTL
     BSFB
     JODMVEJOH
     DSFEJU
     SJTL
     NBSLFU
     SJTL
     MJRVJEJUZ
     SJTL
     DBQJUBM
     NBOBHFNFOU
     PQFSBUJPOBM
     SJTL
     FOWJSPONFOUBM
     SJTL
     BOE
     JOGPSNBUJPO
     TFDVSJUZ
     SJTL
     5IF
     FTTFOUJBM
     DPNQPOFOUT
     XIJDI
     DPOUSJCVUF
     JO
     FGGFDUJWF
     NBOBHFNFOU
     PG
     BMM
     UIFTF
     SJTLT
     BSF
     BT
     GPMMPXT
     
     BDUJWF
     CPBSE
     
     TFOJPS
     NBOBHFNFOU
     TUSBUFHJD
     EJSFDUJPO
     BOE
     DFOUSBMJTFE
     3.(
     PWFSTJHIU
     
     TVGGJDJFOU
     QPMJDJFT
     QSPDFEVSFT
     BOE
     MJNJUT
     
     BEFRVBUF
     SJTL
     NFBTVSFNFOU
     NPOJUPSJOH
     BOE
     NBOBHFNFOU
     JOGPSNBUJPO
     TZTUFNT
     BOE
     
     DPNQSFIFOTJWF
     JOUFSOBM
     DPOUSPMT
     5IF
     #PBSE
     PG
     %JSFDUPST
     #P%
     NPOJUPSJOH
     BOE
     PWFSTJHIU
     JT
     GBDJMJUBUFE
     UISPVHI
     UIF
     #PBSE
     3JTL
     .BOBHFNFOU
     $PNNJUUFF
     #3.$
     DPNQSJTJOH
     PG
     EJSFDUPST
     JODMVEJOH
     UIF
     1SFTJEFOU
     
     $&0
     *U
     JT
     BQQPJOUFE
     BOE
     BVUIPSJTFE
     CZ
     UIF
     #P%
     UP
     BTTJTU
     JO
     UIF
     EFTJHO
     SFHVMBS
     FWBMVBUJPO
     BOE
     UJNFMZ
     VQEBUJPO
     PG
     UIF
     SJTL
     NBOBHFNFOU
     GSBNFXPSL
     5IF
     #3.$
     IBT
     GVSUIFS
     BVUIPSJTFE
     NBOBHFNFOU
     DPNNJUUFFT
     TVDI
     BT
     $PVOUSZ
     $SFEJU
     $PNNJUUFF
     $$$
     "HSJDVMUVSF
     $SFEJU
     $PNNJUUFF
     "$$
     &OUFSQSJTF
     3JTL
     .BOBHFNFOU
     $PNNJUUFF
     &3.$
     BOE
     "TTFUT
     BOE
     -JBCJMJUJFT
     $PNNJUUFF
     "-$0
     UP
     TVQFSWJTF
     SJTL
     NBOBHFNFOU
     BDUJWJUJFT
     XJUIJO
     UIFJS
     SFTQFDUJWF
     BSFBT
     *O
     PSEFS
     UP
     IBWF
     BO
     FGGFDUJWF
     BOE
     FGGJDJFOU
     SJTL
     BTTFTTNFOU
     BOE
     UP
     DMPTFMZ
     BMJHO
     JUT
     GVODUJPOT
     XJUI
     CVTJOFTT
     3.(
     IBT
     TFQBSBUF
     SJTL
     NBOBHFNFOU
     GVODUJPOT
     GPS
     DSFEJU
     SJTL
     NBOBHFNFOU
     CBTFE
     PO
     UIF
     TQFDJBMJTFE
     TLJMM
     TFUT
     BOE
     SFRVJSFE
     TQFDJGJD
     FYQFSJFODF
     JO
     WBSJPVT
     CVTJOFTT
     TFHNFOUT
     5IFTF
     GVODUJPOT
     DPNQSJTF
     PG
     DPSQPSBUF
     SJTL
     $#4.&
     BHSJ
     BOE
     SFUBJM
     SJTL
     NBOBHFNFOU
     5IF
     DPNNPO
     SFTQPOTJCJMJUJFT
     PG
     BMM
     DSFEJU
     SJTL
     NBOBHFNFOU
     GVODUJPOT
     JODMVEF
     
     
     DPOEVDU
     B
     UIPSPVHI
     BOE
     BO
     JOEFQFOEFOU
     EVF
     EJMJHFODF
     PG
     UIF
     QSPQPTFE
     
     FYJTUJOH
     FYQPTVSFT
     JO
     UIF
     SFTQFDUJWF
     SJTL
     QPSUGPMJPT
     
     XPSL
     XJUI
     DPNQMJBODF
     EFQBSUNFOU
     PG
     UIF
     )PMEJOH
     $PNQBOZ
     UP
     FOTVSF
     DPOGPSNJUZ
     UP
     UIF
     SFMFWBOU
     (PWFSONFOU
     SFHVMBUJPOT
     UIF
     4#1
     13T
     BT
     XFMM
     BT
     JOUFSOBM
     QPMJDJFT
     
     XPSL
     XJUI
     SFMBUJPOTIJQ
     UFBNT
     UP
     TUSVDUVSF
     FYQPTVSFT
     TVDI
     UIBU
     UIFZ
     NJUJHBUF
     LFZ
     SJTLT
     DBUFS
     UP
     DVTUPNFS
     SFRVJSFNFOUT
     SFNBJO
     FDPOPNJDBM
     JO
     UFSNT
     PG
     SJTL
     XFJHIUFE
     BTTFUT
     
     DBQJUBM
     BMMPDBUJPO
     UP
     FOTVSF
     BEFRVBUF
     SJTL
     DPWFSBHF
     5IF
     SJTL
     NBOBHFNFOU
     BSDIJUFDUVSF
     JT
     GVSUIFS
     GPTUFSFE
     CZ
     FOUFSQSJTF
     SJTL
     NBOBHFNFOU
     DSFEJU
     BENJOJTUSBUJPO
     SJTL
     QPMJDZ
     BOE
     QPSUGPMJP
     NBOBHFNFOU
     BOE
     JOGPSNBUJPO
     TFDVSJUZ
     GVODUJPOT
     5IF
     FOUFSQSJTF
     SJTL
     NBOBHFNFOU
     GVODUJPO
     JT
     SFTQPOTJCMF
     GPS
     NBOBHJOH
     BOE
     DPOUSPMMJOH
     NBSLFU
     PQFSBUJPOBM
     BOE
     MJRVJEJUZ
     SJTLT
     BU
     BO
     FOUFSQSJTF
     MFWFM
     BOE
     NPOJUPSJOH
     SFHVMBUPSZ
     DBQJUBM
     SFRVJSFNFOUT
     PG
     UIF
     (SPVQ 
375. /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     $POTPMJEBUFE
     'JOBODJBM
     4UBUFNFOUT 'PS
     UIF
     ZFBS
     FOEFE
     %FDFNCFS
     
     
     $SFEJU
     BENJOJTUSBUJPO
     EFQBSUNFOU
     MPPLT
     BGUFS
     UIF
     TFDVSJUZ
     MPBO
     EPDVNFOUBUJPO
     EJTCVSTFNFOU
     BOE
     QPTU
     EJTCVSTFNFOU
     NPOJUPSJOH
     BTQFDUT
     PG
     UIF
     DSFEJU
     QPSUGPMJP
     3JTL
     QPMJDZ
     BOE
     BOBMZUJDT
     EFQBSUNFOU
     TFSWFT
     BT
     BO
     JOEFQFOEFOU
     DIFDL
     JO
     UIF
     SJTL
     NBOBHFNFOU
     GVODUJPO
     *U
     QFSGPSNT
     QFSJPEJD
     SFWJFX
     PG
     BMM
     DSFEJU
     SFMBUFE
     QPSUGPMJPT
     DPSQPSBUF
     $#4.&
     SFUBJM
     BHSJ
     4".
     BOE
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     QPSUGPMJP
     DPNQPTJUJPOT
     SJTL
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     EJTUSJCVUJPOT
     FNFSHJOH
     USFOET
     PG
     /1-T
     SFOFXBM
     TUBUVT
     PG
     3"T
     BT
     QFS
     QPMJDZ
     BOE
     PUIFS
     QPMJDZ
     SFMBUFE
     NBUUFST
     *U
     BMTP
     GPSNVMBUFT
     
     VQEBUFT
     DSFEJU
     QPMJDJFT
     BMPOH
     XJUI
     WBSJPVT
     MJNJUT
     QSFTDSJCFE
     UIFSFJO
     JO
     MJOF
     XJUI
     SFHVMBUPSZ
     FOWJSPONFOU
     CVTJOFTT
     TUSBUFHZ
     UIF
     #P%
     BQQSPWBMT
     BOE
     UIF
     CFTU
     QSBDUJDFT
     5IF
     JOGPSNBUJPO
     TFDVSJUZ
     SJTL
     GVODUJPO
     JT
     SFTQPOTJCMF
     GPS
     JOGPSNBUJPO
     TFDVSJUZ
     SJTL
     JEFOUJGJDBUJPO
     NPOJUPSJOH
     BOE
     SFQPSUJOH 
     &UHGLWULVN
     $SFEJU
     SJTL
     JT
     UIF
     JEFOUJGJDBUJPO
     PG
     QSPCBCJMJUZ
     UIBU
     B
     DPVOUFSQBSUZ
     XJMM
     DBVTF
     B
     GJOBODJBM
     MPTT
     UP
     UIF
     (SPVQ
     EVF
     UP
     JUT
     JOBCJMJUZ
     PS
     VOXJMMJOHOFTT
     UP
     NFFU
     JUT
     DPOUSBDUVBM
     PCMJHBUJPO
     5IJT
     DSFEJU
     SJTL
     BSJTFT
     NBJOMZ
     GSPN
     CPUI
     EJSFDU
     MFOEJOH
     BDUJWJUJFT
     BT
     XFMM
     BT
     DPOUJOHFOU
     MJBCJMJUJFT
     5IF
     (SPVQT
     DSFEJU
     SJTL
     QIJMPTPQIZ
     JT
     CBTFE
     PO
     UIF
     (SPVQT
     PWFSBMM
     CVTJOFTT
     TUSBUFHZ
     
     EJSFDUJPO
     BT
     FTUBCMJTIFE
     CZ
     UIF
     #PBSE
     5IF
     (SPVQ
     JT
     DPNNJUUFE
     UP
     UIF
     BQQSPQSJBUF
     MFWFM
     PG
     EVF
     EJMJHFODF
     UP
     FOTVSF
     UIBU
     DSFEJU
     SJTLT
     IBWF
     CFFO
     QSPQFSMZ
     BOBMZTFE
     GVMMZ
     EJTDMPTFE
     UP
     UIF
     BQQSPWJOH
     BVUIPSJUJFT
     BQQSPQSJBUFMZ
     SBUFE
     BQQSPQSJBUFMZ
     TUSVDUVSFE
     BQQSPQSJBUFMZ
     QSJDFE
     BOE
     EPDVNFOUFE
     5IF
     (SPVQ
     EFBMT
     XJUI
     NBOZ
     EJGGFSFOU
     UZQFT
     PG
     CPSSPXFST
     BOE
     CPSSPXJOH
     TUSVDUVSFT
     BDSPTT
     UIF
     DPSQPSBUF
     DPNNFSDJBM
     
     4.&
     BHSJDVMUVSF
     BOE
     SFUBJM
     TFHNFOUT
     5IF
     (SPVQ
     NBOBHFT
     DVTUPNFS
     DSFEJU
     SJTL
     FYQPTVSFT
     XJUIJO
     BQQSPQSJBUF
     MJNJUT
     UP
     FOTVSF
     UIBU
     JU
     EPFT
     OPU
     QSPWJEF
     B
     EJTQSPQPSUJPOBUF
     MFWFM
     PG
     DSFEJU
     UP
     B
     TJOHMF
     DVTUPNFS
     PS
     HSPVQ
     PG
     DPOOFDUFE
     DMJFOUT
     5IF
     (SPVQ
     GPMMPXT
     BHHSFHBUJPO
     QSJODJQMFT
     o
     TVNNJOH
     PG
     DSFEJU
     SJTL
     MJNJUT
     UP
     UIF
     TBNF
     DVTUPNFS
     PS
     HSPVQ
     PG
     DPOOFDUFE
     DMJFOUT
     o
     UP
     
     JEFOUJGZ
     BOE
     NBOBHF
     FGGFDUJWFMZ
     BMM
     TJHOJGJDBOU
     DSFEJU
     SJTL
     FYQPTVSFT
     UP
     B
     TJOHMF
     DVTUPNFS
     XJUIJO
     BO
     JOEJWJEVBM
     CVTJOFTT
     BOE
     XIFSF
     BQQSPQSJBUF
     BDSPTT
     PUIFS
     CVTJOFTT
     TFHNFOUT
     5IF
     (SPVQ
     IBT
     XFMMEFGJOFE
     DSFEJU
     BQQSPWBM
     BOE
     SFWJFX
     QSPDFTTFT
     VOEFS
     XIJDI
     TFOJPS
     PGGJDFST
     XJUI
     UIF
     SFRVJTJUF
     DSFEJU
     CBDLHSPVOE
     DSJUJDBMMZ
     TDSVUJOJTF
     BEWJTF
     BOE
     EJTDVTT
     BTTPDJBUFE
     SJTLT
     BOE
     SFDPNNFOE
     
     SFWJFX
     
     BQQSPWF
     DSFEJU
     GBDJMJUJFT
     BOE
     GJOBODJOH
     UISPVHI
     SFTQFDUJWF
     DSFEJU
     DPNNJUUFFT
     #FTJEFT
     GJOBODJBM
     JOEVTUSZ
     BOE
     USBOTBDUJPO
     BOBMZTJT
     JO
     PSEFS
     UP
     RVBOUJGZ
     SJTLT
     PG
     DPVOUFSQBSUZ
     UIF
     DSFEJU
     FWBMVBUJPO
     BMTP
     JODMVEFT
     SJTL
     SBUJOH
     TZTUFN
     UP
     FWBMVBUF
     SJTL
     SBUJOH
     PG
     UIF
     DVTUPNFST
     XIJDI
     JT
     UIFO
     NPOJUPSFE
     PO
     B
     QPSUGPMJP
     CBTJT
     UP
     HBVHF
     UIF
     (SPVQT
     DSFEJU
     QPSUGPMJP
     RVBMJUZ
     5P
     BWPJE
     SJTL
     DPODFOUSBUJPO
     DPVOUFSQBSUZ
     MJNJUT
     DPVOUFSQBSUZ
     HSPVQ
     MJNJUT
     BOE
     JOEVTUSZ
     DPODFOUSBUJPO
     MJNJUT
     BSF
     BMTP
     FTUBCMJTIFE
     NPOJUPSFE
     BOE
     BTTFTTFE
     JO
     UIF
     MJHIU
     PG
     DIBOHJOH
     DPVOUFSQBSUZ
     BOE
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     8JUI
     B
     WJFX
     UP
     EFWFMPQ
     BOE
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     NBOBHF
     B
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     XJUIJO
     FBDI
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     BT
     BO
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     PG
     UIF
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     SJTL
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     UIF
     (SPVQ
     IBT
     BEPQUFE
     UIF
     DPODFQU
     PG
     BO
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     TFDUPSXJTF
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     DPODFOUSBUJPO
     HSJE
     XIJDI
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     UBSHFU
     NBSLFU
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     "T
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     PG
     UIF
     (SPVQT
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     TUSBUFHZ
     BOE
     QMBOOJOH
     BDUJWJUZ
     UIFTF
     JOEVTUSZ
     DPODFOUSBUJPO
     MJNJUT
     BSF
     DPOUJOVBMMZ
     PWFSTFFO
     CZ
     UIF
     NBOBHFNFOU
     BHBJOTU
     UIF
     (SPVQT
     BQQSPWFE
     FYQPTVSFT
     JO
     UIFTF
     TFDUPST
     BOE
     SFWJFXFE
     CZ
     UIF
     #PBSE
     3JTL
     .BOBHFNFOU
     $PNNJUUFF
     #3.$
     JO
     JUT
     NFFUJOHT
     XJUI
     BO
     BJN
     UP
     NPOJUPS
     UIF
     PWFSBMM
     SJTL
     BOE
     UP
     BWPJE
     IJHI
     FYQPTVSF
     UP
     B
     TJOHMF
     HSPVQ
     PS
     JOEVTUSZ 
     6HJPHQWE\FODVVRIEXVLQHVV
      $SFEJU
     3JTL
     .BOBHFNFOU
     $3.
     'SBNFXPSL
     OPOSFUBJM
     
     OPOJOEJWJEVBM
     QPSUGPMJP
     DPWFST
     UISFF
     CVTJOFTT
     TFHNFOUT
     DPSQPSBUF
     SJTL
     NBOBHFNFOU
     DPNNFSDJBM
     CBOLJOH
     BOE
     4.&
     JODMVEJOH
     BHSJ
     SJTL
     NBOBHFNFOU
     BOE
     SFUBJM
     SJTL
     NBOBHFNFOU
     #BTFE
     PO
     PWFSBMM
     HVJEBODF
     QSPWJEFE
     CZ
     B
     SFDPHOJTFE
     BOE
     FTUBCMJTIFE
     FYUFSOBM
     DPOTVMUBOU
     JO
     MJOF
     XJUI
     UIF
     HMPCBM
     CFTU
     QSBDUJDFT
     XIJMF
     FOTVSJOH
     SFHVMBUPSZ
     DPNQMJBODF
     BOE
     BMMFWJBUJPO
     PG
     BOZ
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     DPOGMJDU
     PG
     JOUFSFTU
     DSFEJU
     NBOBHFNFOU
     QSPDFTT
     IBT
     CFFO
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     JOUP
     UXP
     EJTUJODU
     DBUFHPSJFT
376. /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     $POTPMJEBUFE
     'JOBODJBM
     4UBUFNFOUT 'PS
     UIF
     ZFBS
     FOEFE
     %FDFNCFS
     
     
     
     JOEFQFOEFOU
     SJTL
     BEWJDF
     CZ
     SJTL
     NBOBHFNFOU
     GVODUJPO
     
     DSFEJU
     BQQSPWBMT
     CZ
     DSFEJU
     DPNNJUUFFT
     XIJMF
     UBLJOH
     JOUP
     DPOTJEFSBUJPO
     UIF
     CVTJOFTT
     VOJU
     SFDPNNFOEBUJPOT
     
     BQQSPWBMT
     BOE
     JOEFQFOEFOU
     SJTL
     BEWJDF
     
     8JUI
     UIJT
     TFHSFHBUJPO
     UIF
     SPMF
     PG
     SJTL
     NBOBHFNFOU
     GVODUJPO
     JO
     DSFEJU
     BQQSPWBM
     QSPDFTT
     JT
     GPDVTFE
     UP
     QSPWJEF
     SJTL
     BEWJDF
     POMZ
     CBTFE
     PO
     LFZ
     SJTL
     QBSBNFUFST
     XIFSFBT
     SFMFWBOU
     DSFEJU
     DPNNJUUFFT
     BSF
     SFTQPOTJCMF
     GPS
     QSPWJEJOH
     DSFEJU
     SFMBUFE
     BQQSPWBMT
     
     5IF
     DPNNPO
     SFTQPOTJCJMJUJFT
     PG
     DPSQPSBUF
     SJTL
     NBOBHFNFOU
     BOE
     DPNNFSDJBM
     CBOLJOH
     BOE
     4.&
     JODMVEJOH
     BHSJ
     SJTL
     NBOBHFNFOU
     JODMVEF
     
     DPOEVDU
     B
     UIPSPVHI
     BOE
     BO
     JOEFQFOEFOU
     EVF
     EJMJHFODF
     PG
     UIF
     QSPQPTFE
     
     FYJTUJOH
     FYQPTVSFT
     JO
     UIF
     SFTQFDUJWF
     SJTL
     QPSUGPMJPT
     
     
     XPSL
     XJUI
     SFMBUJPOTIJQ
     UFBNT
     UP
     BEWJTF
     PO
     TUSVDUVSF
     PG
     FYQPTVSFT
     TVDI
     UIBU
     UIFZ
     NJUJHBUF
     LFZ
     SJTLT
     DBUFS
     UP
     DVTUPNFS
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     BOE
     NPOJUPS
     UIF
     QPTTJCMF
     MJRVJEJUZ
     SJTL
     5IFTF
     JODMVEF
     NPOJUPSJOH
     PG
     EJGGFSFOU
     MJRVJEJUZ
     SBUJPT
     MJLF
     MJRVJE
     BTTFUT
     UP
     MJRVJE
     MJBCJMJUJFT
     MJRVJE
     BTTFUT
     UP
     UPUBM
     EFQPTJUT
     MBSHF
     WPMVNF
     EFQPTJUT
     UP
     UPUBM
     EFQPTJUT
     BEWBODFT
     UP
     EFQPTJU
     MJRVJE
     BTTFUT
     UP
     WPMBUJMF
     GVOEJOH
     PO
     SFHVMBS
     CBTJT
     BHBJOTU
     EFGJOFE
     MJNJUT
     'VSUIFS
     MJRVJEJUZ
     HBQT
     PWFS
     EJGGFSFOU
     UJNF
     CBOET
     BSF
     BMTP
     NPOJUPSFE
     UISPVHI
     NBUVSJUZ
     QSPGJMJOH
     PG
     BTTFUT
     BOE
     MJBCJMJUJFT
     5IF
     (SPVQ
     BMTP
     FOTVSFT
     UIBU
     TUBUVUPSZ
     DBTI
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     MJRVJEJUZ
     SFRVJSFNFOUT
     BSF
     NBJOUBJOFE
     BU
     BMM
     UJNFT
     *O
     BEEJUJPO
     UIF
     (SPVQ
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     JNQMFNFOUFE
     UIF
     4#1hT
     #BTFM
     ***
     MJRVJEJUZ
     TUBOEBSET
     GPS
     FOTVSJOH
     DPNQMJBODF
     XJUI
     UIF
     SFRVJSFNFOUT
     PG
     -$3
     /4'3
     BOE
     PUIFS
     NPOJUPSJOH
     UPPMT
     5IF
     (SPVQ
     QFSGPSNT
     MJRVJEJUZ
     TUSFTT
     UFTUJOH
     PO
     QFSJPEJD
     CBTJT
     JO
     PSEFS
     UP
     FOTVSF
     TVGGJDJFOU
     MJRVJEJUZ
     JT
     BMXBZT
     BWBJMBCMF
     UP
     NFFU
     GJOBODJBM
     PCMJHBUJPOT
     
     DPNNJUNFOUT
     4USFTT
     UFTUJOH
     BJNT
     UP
     RVBOUJGZ
     UIF
     QPUFOUJBM
     JNQBDU
     PG
     FYUSFNF
     ZFU
     QMBVTJCMF
     FWFOUT
     PS
     NPWFNFOUT
     PO
     UIF
     WBMVF
     PG
     QPSUGPMJP
     4IPDLT
     JODMVEF
     XJUIESBXBM
     PG
     EFQPTJUT
     XJUIESBXBM
     PG
     XIPMFTBMF
     
     MBSHF
     EFQPTJUT
     XJUIESBXBM
     PG
     UPQ
     EFQPTJUT
     FUD
     5IF
     SFTVMUT
     PG
     MJRVJEJUZ
     TUSFTT
     UFTUJOH
     BSF
     TIBSFE
     XJUI
     SFMFWBOU
     BVUIPSJUJFT
     
     DPNNJUUFFT
     PO
     QFSJPEJD
     CBTJT
     $POUJOHFODZ
     GVOEJOH
     QMBO
     $'1
     JT
     B
     QBSU
     PG
     MJRVJEJUZ
     SJTL
     NBOBHFNFOU
     QPMJDZ
     PG
     UIF
     (SPVQ
     $'1
     QSPWJEFT
     B
     TFU
     PG
     TFWFSBM
     FBSMZ
     XBSOJOH
     JOEJDBUPST
     PG
     B
     QPTTJCMF
     MJRVJEJUZ
     TIPSUGBMM
     TJUVBUJPO
     EFTDSJCFT
     UIF
     BDUJPOT
     UP
     CF
     UBLFO
     UP
     NBOBHF
     JU
     BOE
     JEFOUJGJFT
     UIF
     SPMFT
     BOE
     SFTQPOTJCJMJUJFT
     PG
     "-$0
     $'1
     UFBN
     PS
     PUIFS
     SFMFWBOU
     BVUIPSJUJFT 
386. 2YHU  WRGD\V /LDELOLWLHV -FBTF
     MJBCJMJUJFT  2YHU 2YHUGD\V 2YHUWR 2YHUWR 2YHUWR 2YHUWR 2YHUPRQWKV 2YHUWR WRGD\V WRPRQWK PRQWKV PRQWKV PRQWKV PRQWKV WR\HDU \HDUV 2YHUWR \HDUV 2YHUWR \HDUV 2YHU \HDUV                                                                                                                                                       2YHU WRGD\V                                                                                                                                                                                                                    2YHU 2YHUGD\V 2YHUWR 2YHUWR 2YHUWR 2YHUWR 2YHUPRQWKV 2YHUWR WRGD\V WRPRQWK PRQWKV PRQWKV PRQWKV PRQWKV WR\HDU \HDUV                                                            2YHUWR \HDUV                                   2YHUWR \HDUV                                      2YHU \HDUV                                                               
     3VQFFT
     h
      7RWDO 8SWR GD\                                     
     3VQFFT
     h
      8SWR GD\
     5IFTF
     DPOUBJO
     NBUVSJUZ
     BOBMZTJT
     PG
     MFBTF
     MJBCJMJUJFT
     CBTFE
     PO
     DPOUSBDUVBM
     NBUVSJUJFT
     XIJDI
     JT
     TIPXO
     CFMPX 4IBSF
     DBQJUBM 3FTFSWFT 4VSQMVT
     PO
     SFWBMVBUJPO
     PG
     BTTFUT
     
     OFU 6OBQQSPQSJBUFE
     QSPmU 5PUBM
     FRVJUZ
     BUUSJCVUBCMF
     UP
     UIF
     FRVJUZ
     IPMEFST
     PG
     UIF
     #BOL /PODPOUSPMMJOH
     JOUFSFTU 1HWDVVHWV /LDELOLWLHV #JMMT
     QBZBCMF #PSSPXJOHT %FQPTJUT
     BOE
     PUIFS
     BDDPVOUT -JBCJMJUJFT
     BHBJOTU
     BTTFUT
     TVCKFDU
     UP
     mOBODF
     MFBTF 4VCPSEJOBUFE
     EFCU %FGFSSFE
     UBY
     MJBCJMJUJFT 0UIFS
     MJBCJMJUJFT
     $VVHWV $BTI
     BOE
     CBMBODFT
     XJUI
     USFBTVSZ
     CBOLT #BMBODFT
     XJUI
     PUIFS
     CBOLT -FOEJOHT
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     mOBODJBM
     JOTUJUVUJPOT *OWFTUNFOUT "EWBODFT 'JYFE
     BTTFUT *OUBOHJCMF
     BTTFUT %FGFSSFE
     UBY
     BTTFUT 0UIFS
     BTTFUT 7RWDO  0DWXULWLHVRIDVVHWVDQGOLDELOLWLHVEDVHGRQFRQWUDFWXDOPDWXULWLHV /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     $POTPMJEBUFE
     'JOBODJBM
     4UBUFNFOUT 'PS
     UIF
     ZFBS
     FOEFE
     %FDFNCFS
     
      
387.           'JYFE
     BTTFUT *OUBOHJCMF
     BTTFUT    %FQPTJUT
     BOE
     PUIFS
     BDDPVOUT    5PUBM
     FRVJUZ
     BUUSJCVUBCMF
     UP
     UIF
     FRVJUZ
                                                /LDELOLWLHV -FBTF
     MJBCJMJUJFT  2YHU 2YHUGD\V 2YHUWR 2YHUWR WRGD\V WRPRQWK PRQWKV PRQWKV 2YHUWR 2YHUWR 2YHUPRQWKV 2YHUWR PRQWKV PRQWKV WR\HDU \HDUV 2YHUWR \HDUV 2YHUWR \HDUV 2YHU \HDUV 8SWR GD\ 2YHU WRGD\V                                                                                                                           2YHU 2YHUGD\V 2YHUWR 2YHUWR WRGD\V WRPRQWK PRQWKV PRQWKV                                                                                                                                                           2YHUWR 2YHUWR 2YHUPRQWKV 2YHUWR PRQWKV PRQWKV WR\HDU \HDUV                                        2YHUWR \HDUV                                        2YHUWR \HDUV                                       2YHU \HDUV                                                             
     3VQFFT
     h
      7RWDO
     5IFTF
     DPOUBJO
     NBUVSJUZ
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     PG
     MFBTF
     MJBCJMJUJFT
     CBTFE
     PO
     DPOUSBDUVBM
     NBUVSJUJFT
     XIJDI
     JT
     TIPXO
     CFMPX /PODPOUSPMMJOH
     JOUFSFTU     6OBQQSPQSJBUFE
     QSPmU IPMEFST
     PG
     UIF
     #BOL       4VSQMVT
     PO
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     PG
     BTTFUT
     
     OFU    4IBSF
     DBQJUBM 3FTFSWFT    1HWDVVHWV            0UIFS
     MJBCJMJUJFT
           4VCPSEJOBUFE
     EFCU %FGFSSFE
     UBY
     MJBCJMJUJFT            mOBODF
     MFBTF -JBCJMJUJFT
     BHBJOTU
     BTTFUT
     TVCKFDU
     UP             #JMMT
     QBZBCMF                         #PSSPXJOHT /LDELOLWLHV 0UIFS
     BTTFUT     "EWBODFT %FGFSSFE
     UBY
     BTTFUT    *OWFTUNFOUT     #BMBODFT
     XJUI
     PUIFS
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     JOTUJUVUJPOT 2YHU WRGD\V 
     3VQFFT
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     XJUI
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     CBOLT $VVHWV 7RWDO 8SWR GD\ /PUFT
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     GPSNJOH
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     PG
     UIF
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     'JOBODJBM
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388. 
     /LDELOLWLHV -FBTF
     MJBCJMJUJFT 2YHUWR PRQWKV 2YHUWR \HDUV 2YHUWR 2YHUWR \HDUV \HDUV $ERYH \HDUV                                                                                                                    8SWRPRQWK 2YHUWR PRQWKV                                                                                    2YHU 2YHUWR 2YHUWR PRQWKVWR \HDUV PRQWKV \HDU                                           2YHUWR \HDUV                                                                                   2YHUWR 2YHUWR \HDUV \HDUV                                          $ERYH \HDUV                                                             
     3VQFFT
     h
      7RWDO                                          
     3VQFFT
     h
      8SWRPRQWK 5IJT
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     NBUVSJUZ
     BOBMZTJT
     PG
     MFBTF
     MJBCJMJUJFT
     CBTFE
     PO
     FYQFDUFE
     NBUVSJUJFT
     XIJDI
     JT
     TIPXO
     CFMPX 4IBSF
     DBQJUBM 3FTFSWFT 4VSQMVT
     PO
     SFWBMVBUJPO
     PG
     BTTFUT
     
     OFU 6OBQQSPQSJBUFE
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     FRVJUZ
     BUUSJCVUBCMF
     UP
     UIF
     FRVJUZ
     IPMEFST
     PG
     UIF
     #BOL /PODPOUSPMMJOH
     JOUFSFTU 1HWDVVHWV /LDELOLWLHV #JMMT
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     PUIFS
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     BHBJOTU
     BTTFUT
     TVCKFDU
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     mOBODF
     MFBTF 4VCPSEJOBUFE
     EFCU %FGFSSFE
     UBY
     MJBCJMJUJFT 0UIFS
     MJBCJMJUJFT
     $VVHWV $BTI
     BOE
     CBMBODFT
     XJUI
     USFBTVSZ
     CBOLT #BMBODFT
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     CBOLT -FOEJOHT
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     mOBODJBM
     JOTUJUVUJPOT *OWFTUNFOUT "EWBODFT 'JYFE
     BTTFUT *OUBOHJCMF
     BTTFUT %FGFSSFE
     UBY
     BTTFUT 0UIFS
     BTTFUT 7RWDO 2YHU 2YHUWR 2YHUWR PRQWKVWR PRQWKV \HDUV \HDU  *O
     MJOF
     XJUI
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     4#1
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     BOE
     
     PG
     
     PO
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     EFQPTJU
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     BDDPVOUT
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     5IF
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     WBSJBUJPOT
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     GPVSUI
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     NFUIPEPMPHZ
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     NFUIPEPMPHZ
     JT
     VTFE
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     FTUJNBUFE
     EFQPTJUT
     XJUIESBXBM
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     CPUI
     DVSSFOU
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     .BUVSJUJFT
     PG
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     MJBCJMJUJFT
     
     CBTFE
     PO
     FYQFDUFE
     NBUVSJUJFT
     PG
     UIF
     BTTFUT
     BOE
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     PG
     UIF
     (SPVQ /PUFT
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     BOE
     GPSNJOH
     QBSU
     PG
     UIF
     $POTPMJEBUFE
     'JOBODJBM
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389.        4IBSF
     DBQJUBM 3FTFSWFT 4VSQMVT
     PO
     SFWBMVBUJPO
     PG
     BTTFUT
     
     OFU        /LDELOLWLHV -FBTF
     MJBCJMJUJFT  2YHU PRQWKVWR \HDU 2YHU WR \HDUV 2YHU WR \HDUV 2YHU WR \HDUV 2YHU WR \HDUV $ERYH \HDUV 8SWR PRQWK 2YHU WR PRQWKV                                          2YHU WR PRQWKV                                           2YHU PRQWKVWR \HDU                                          2YHU WR \HDUV                                           2YHU WR \HDUV                                                                                2YHU WR \HDUV 2YHU WR \HDUV                                                $ERYH \HDUV                                                         
     3VQFFT
     h
      7RWDO 5IJT
     DPOUBJOT
     NBUVSJUZ
     BOBMZTJT
     PG
     MFBTF
     MJBCJMJUJFT
     CBTFE
     PO
     FYQFDUFE
     NBUVSJUJFT
     XIJDI
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     TIPXO
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     QSPmU                                                          0UIFS
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     UBY
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     BOE
     PUIFS
     BDDPVOUT -JBCJMJUJFT
     BHBJOTU
     BTTFUT
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     MFBTF 4VCPSEJOBUFE
     EFCU /LDELOLWLHV #JMMT
     QBZBCMF 0UIFS
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     3VQFFT
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     QBSU
     PG
     UIF
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     'JOBODJBM
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390. /PUFT
     UP
     BOE
     GPSNJOH
     QBSU
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     UIF
     $POTPMJEBUFE
     'JOBODJBM
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     'HULYDWLYHULVNPDQDJHPHQW
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     UIF
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     BOE
     JOUFSOBM
     HVJEFMJOFT
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     PG
     UIF
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     BSFB
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     B
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406. Other Information 
407. Consumer Grievances Handling Mechanism With the vision to ‘Be the leading Islamic Bank in Pakistan’, Faysal Bank believes in making continuous efforts towards enhancing Customer Experience across touchpoints, such as but not limited to; branch banking, contact centre, digital channels. It is our differentiating value to proactively anticipate our customers’ needs and wants and modify our experience accordingly to provide service going above-and-beyond. We at Faysal Bank believe in providing impeccable experience to our customers throughout the lifecycle. As part of our service excellence mandate, we have established pillars of visibility, accountability, customer feedback and grievance handling, which enables us to better empathize with the raw customer experience and put our efforts towards enhancing it at every step. It is our priority to ensure that the bank’s conduct with its customers is in a fair and transparent manner, imparting awareness to take informed decisions and at the same time delivering upon our committed standards. With this resolve, the bank has been investing in the best technologies to improve not only the Service Delivery & Digital Experience, but also enable provisions to gauge key internal performances while ensuring critical processes are measured via a thorough optimization cycle. To meet our pledge of rendering the best in class service, we have implemented the following initiatives; resulting in optimal customer experience: Consumer Protection Policy: In order to inculcate customer centricity in the culture and dynamics of Fayal Bank, we have framed an extensive consumer protection policy, which outlines comprehensive guidelines for customer management throughout the customer journey, and product lifecycle. Voice of Customer Program: The In-house Voice of Customer (VoC) program enables us to capture customers’ feedback, requirements, and expectations via surveys and other strategic initiatives. The program gathers customer feedback on all available customer touchpoints to capture customers’ satisfaction on bank’s services/products/processes/digital offerings/brand equity/lifestyle and Complaints through telephonic interviews of our valued customers. Service Standards Monitoring Spectrum: The bank has a robust process monitoring platform that spans across various products, channels including but not limited to Digital Channels, Branch Banking, Consumer Finance, Centralized Operations and support segments with an aim to identify gaps resulting in high turnaround times while driving efforts to meet our committed service standards. Knowledge Initiatives: We drive a robust knowledge enhancement program focused towards increasing our staff awareness levels on products, processes and customer handling techniques. To inculcate the service mind-set, not only we take the contemporary approach, but we also utilize mediums such as Service Snippets, infograms, online portal, etc. Process Optimization: Process Optimization at Customer Experience thoroughly keeps in lens all the facts and figures emanating from Complaint Management Unit and the platforms mentioned above and yields strategies and plans to make the experience better for our customers. Complaint Management Unit: The automated Complaint Resolution system at Faysal Bank is to ensure due diligent complaint closures while maintaining high FTC (Fair Treatment of Customers) standards. 
408. In 2020 , the bank directly received a total of 103,733 complaints which were resolved in an average time of 6 working days. In addition, we at Faysal Bank conduct thorough root cause analysis to facilitate/drive continuous improvement in tandem with the business and product management teams via various avenues as elaborated above. Customer Satisfaction Surveys: At Faysal Bank, we conduct frequent Customer Satisfaction Surveys from renowned vendors in order to get a validated external view on the customer experience aspect of various product suites. Market Competition Scan: With the resolve to understand the key drivers behind industry best practices, both locally and internationally, Faysal bank continuously carries out competitive scans on various service standards and process journeys. Video Mystery Shopping Program: We have a robust and unique Video Mystery Shopping Program (VMSP), which is conducted by an external independent agency through concealed recording devices and objectively captures the realities of a customer’s experience. Especially designed to capture a range of aesthetics and customer interactive elements, with a view to identify weak areas and validate strengths. This program is a testament to our customer commitment where the bank continuously seeks ways to improve the customer experience with a 360-degree view. 
409. Pattern of Shareholding As on December 31 , 2020 Number of Shareholders  Total Shares Held Shareholding Slab Number of Shareholders Total Shares Held Shareholding Slab 4027 1 to 100 117,034 6 135001 to 140000 819,576 5696 101 to 500 1,699,046 3 140001 to 145000 428,795 1386 501 to 1000 1,000,161 7 145001 to 150000 1,029,930 3458 1001 to 5000 9,174,982 4 150001 to 155000 607,317 679 5001 to 10000 4,843,207 2 155001 to 160000 315,892 308 10001 to 15000 3,778,316 4 160001 to 165000 652,478 157 15001 to 20000 2,789,000 2 165001 to 170000 337,947 96 20001 to 25000 2,180,735 3 170001 to 175000 517,017 64 25001 to 30000 1,780,902 3 175001 to 180000 534,224 43 30001 to 35000 1,394,370 3 180001 to 185000 548,297 27 35001 to 40000 1,016,198 1 185001 to 190000 187,882 27 40001 to 45000 1,147,807 1 190001 to 195000 192,050 31 45001 to 50000 1,505,082 3 195001 to 200000 596,681 20 50001 to 55000 1,038,664 1 205001 to 210000 205,861 21 55001 to 60000 1,210,609 1 220001 to 225000 225,000 19 60001 to 65000 1,187,431 6 225001 to 230000 1,371,487 14 65001 to 70000 943,957 2 240001 to 245000 486,549 13 70001 to 75000 943,109 2 250001 to 255000 504,466 11 75001 to 80000 847,977 3 255001 to 260000 774,951 9 80001 to 85000 741,605 2 260001 to 265000 524,449 11 85001 to 90000 962,525 1 275001 to 280000 276,764 12 90001 to 95000 1,118,083 1 280001 to 285000 280,947 13 95001 to 100000 1,290,179 6 295001 to 300000 1,792,720 4 100001 to 105000 411,259 1 300001 to 305000 303,600 3 105001 to 110000 325,112 1 305001 to 310000 308,283 8 110001 to 115000 902,763 1 310001 to 315000 313,124 3 115001 to 120000 353,869 1 325001 to 330000 327,000 7 120001 to 125000 863,175 2 340001 to 345000 688,640 4 125001 to 130000 512,792 1 345001 to 350000 350,000 8 130001 to 135000 1,055,709 1 355001 to 360000 355,214
410. As on December 31 , 2020 Number of Shareholders Total Shares Held Shareholding Slab Number of Shareholders Total Shares Held Shareholding Slab 1 370001 to 375000 371,750 1 970001 to 975000 971,947 2 375001 to 380000 750,622 1 975001 to 980000 975,855 1 390001 to 395000 390,078 1 985001 to 990000 986,000 1 395001 to 400000 400,000 2 995001 to 1000000 2,000,000 2 405001 to 410000 813,513 1 1020001 to 1025000 1,021,381 2 410001 to 415000 824,723 1 1035001 to 1040000 1,035,039 1 415001 to 420000 420,000 1 1065001 to 1070000 1,065,130 1 430001 to 435000 433,000 1 1090001 to 1095000 1,092,699 1 440001 to 445000 440,738 1 1095001 to 1100000 1,100,000 4 495001 to 500000 1,992,818 1 1165001 to 1170000 1,168,091 1 500001 to 505000 504,625 1 1245001 to 1250000 1,250,000 1 505001 to 510000 506,000 1 1305001 to 1310000 1,309,907 1 510001 to 515000 510,350 1 1370001 to 1375000 1,371,500 1 545001 to 550000 545,290 1 1480001 to 1485000 1,481,633 1 575001 to 580000 580,000 1 1495001 to 1500000 1,500,000 2 590001 to 595000 1,184,256 1 1510001 to 1515000 1,510,500 1 605001 to 610000 605,746 1 1535001 to 1540000 1,536,390 1 655001 to 660000 655,971 1 1615001 to 1620000 1,620,000 1 665001 to 670000 669,000 1 1625001 to 1630000 1,630,000 2 685001 to 690000 1,377,962 1 1700001 to 1705000 1,701,500 1 710001 to 715000 713,787 1 1770001 to 1775000 1,772,025 1 725001 to 730000 730,000 1 1785001 to 1790000 1,788,187 1 740001 to 745000 740,500 1 1995001 to 2000000 2,000,000 1 770001 to 775000 774,812 1 2065001 to 2070000 2,069,211 1 775001 to 780000 779,506 1 2430001 to 2435000 2,433,000 1 830001 to 835000 832,380 1 2495001 to 2500000 2,500,000 1 850001 to 855000 854,500 2 2540001 to 2545000 5,084,410 1 910001 to 915000 910,800 1 2745001 to 2750000 2,749,162 1 920001 to 925000 924,000 1 2765001 to 2770000 2,766,500 1 950001 to 955000 950,346 1 2845001 to 2850000 2,846,000 
411. As on December 31 , 2020 Number of Shareholders Shareholding Slab Total Shares Held Number of Shareholders Total Shares Held 1 2890001 to 2895000 2,890,047 1 8745001 to 8750000 8,747,500 1 2945001 to 2950000 2,948,419 1 9345001 to 9350000 9,348,000 1 3200001 to 3205000 3,204,539 1 10425001 to 10430000 10,429,000 1 3235001 to 3240000 3,237,000 1 12445001 to 12450000 12,448,000 1 3540001 to 3545000 3,543,320 1 14865001 to 14870000 14,868,185 1 3590001 to 3595000 3,593,500 1 15795001 to 15800000 15,796,000 1 4090001 to 4095000 4,091,328 1 25670001 to 25675000 25,672,975 1 4580001 to 4585000 4,580,509 1 38565001 to 38570000 38,565,071 1 4705001 to 4710000 4,710,000 1 40070001 to 40075000 40,071,325 1 4720001 to 4725000 4,724,429 1 41115001 to 41120000 41,118,677 1 5100001 to 5105000 5,100,943 1 41825001 to 41830000 41,827,596 1 5735001 to 5740000 5,737,890 1 49805001 to 49810000 49,809,259 1 6090001 to 6095000 6,090,780 1 64195001 to 64200000 64,198,605 1 7040001 to 7045000 7,043,665 1 80365001 to 80370000 80,368,941 1 7085001 to 7090000 7,086,648 1 128395001 to 128400000 128,397,218 1 8610001 to 8615000 8,613,926 1 721315001 to 721320000 721,317,291 16356  Shareholding Slab 1,517,696,525
412. Combined Pattern of CDC & Physical Shareholding As on December 31, 2020 Category No. 1 Categories of Shareholders Category Wise No. of Shareholders Associated Companies, undertakings and Related Parties Ithmaar Bank B.S.C Faisal Finance (Luxembourg) S.A. MFAI (Jersey) Limited MFAI (Jersey) Limited 6 DMI (Jersey) Limited State Life Insurance Corporation of Pakistan 2 Mutual Funds CDC - TRUSTEE MCB PAKISTAN STOCK MARKET FUND CDC - TRUSTEE PICIC INVESTMENT FUND CDC - TRUSTEE JS LARGE CAP. FUND CDC - TRUSTEE ATLAS STOCK MARKET FUND CDC - TRUSTEE ALFALAH GHP VALUE FUND CDC - TRUSTEE AKD INDEX TRACKER FUND CDC - TRUSTEE AKD OPPORTUNITY FUND CDC - TRUSTEE NBP STOCK FUND CDC - TRUSTEE ASKARI ASSET ALLOCATION FUND CDC - TRUSTEE HBL MULTI - ASSET FUND CDC - TRUSTEE ALFALAH GHP STOCK FUND CDC - TRUSTEE ALFALAH GHP ALPHA FUND 22 CDC - TRUSTEE NIT-EQUITY MARKET OPPORTUNITY FUND CDC - TRUSTEE ABL STOCK FUND MCBFSL - TRUSTEE PAK OMAN ADVANTAGE ASSET ALLOCATION FUND CDC - TRUSTEE FIRST CAPITAL MUTUAL FUND CDC - TRUSTEE UBL RETIREMENT SAVINGS FUND - EQUITY SUB FUND CDC - TRUSTEE NATIONAL Number of Shares Held Category Wise Percentage % Number of Shares Held 721,317,291 8,050,432.40* 128,397,218 1,433,007.45* 38,565,071 430,414.95* 1,093,842,653 49,809,259 555,907.80* 64,198,605 716,505.31* 80,368,941 2,542,500 236 346 5,100,943 900 90,180 3,593,500 4,091,328 50,000 81,500 4,840 287 18,561,730 72.07 1.22 496,818 192 58,500 27,743 4,411 
413. Category No . Categories of Shareholders Category Wise No. of Shareholders INVESTMENT(UNIT) TRUST CDC - TRUSTEE NBP FINANCIAL SECTOR FUND CDC - TRUSTEE UBL FINANCIAL SECTOR FUND CDC - TRUSTEE UBL DEDICATED EQUITY FUND CDC - TRUSTEE ALLIED FINERGY FUND 3 4 5 6 7 8 9 Directors and their Spouse(s) and Minor Children Farooq Rahmatullah Khan Ahmed Abdulrahim Mohamed Abdulla Bucheery Mian Muhammad Younis Juma Hasan Ali Abul Imtiaz Ahmad Pervez Abdulelah Ebrahim Mohamed AlQasimi Abdulla Abdulaziz Ali Taleb Ali Munir Fatima Asad Khan Mohsin Tariq Yousaf Hussain Executives Public Sector Companies and Corporations Banks, Development Finance Institutions, Non-Banking Finance Companies, Insurance Companies, Takaful, Modarabas and Pension Funds. Foreign Investors General Public Others Total Total Paid-up Capital 5% of the Paid-up Capital  Number of Shares Held Category Wise Percentage % Number of Shares Held 1,035,039 1,021,381 34,000 86 327,000 12 25,812,323 - 1,427 723 726 723 133,344 575 575 755 500 25,672,975 - - - 7 12 144,202 156,799 144,202 156,799 0.01 0.01 25 49,389,438 49,389,438 3.25 40 16,096 136 16,356 25,288,357 222,386,738 82,114,285 25,288,357 222,386,738 82,114,285 1,517,696,525 1.67 14.65 5.41 100.00 1,517,696,525 Shares 75,884,826 Shares 1.70
414. As on December 31 , 2020 S. No. Shareholders Holding 5% or more voting rights in the listed company No. of Shares Held 1 Ithmaar Bank B.S.C 2 Faisal Finance (Luxembourg) S.A. 3 MFAI (Jersey) Limited 4 State Life Insurance Corporation of Pakistan 721,317,291 8,050,432.40* 128,397,218 1,433,007.45* 88,374,330 986,322.75* 80,368,941 Percentage % 48.06 8.55 5.89 5.30 * These represent shares in respect of withholding tax on bonus shares issued by the Bank. These shares have not been released by the Bank to the Government Treasury based on Petition filed with Honorable High Court of Sindh. 
415. Combined Pattern of CDC & Physical Shareholding As on December 31, 2020 Category No Categories of Shareholders No. of Shares Held Percentage % 1 Associated Companies, undertakings & Related Parties 6 1,093,842,653 72.07 2 Mutual Funds 22 18,561,730 1.22 3 Directors and their spouse(s) and minor Children 12 25,812,323 1.70 4 Executives 7 144,202 0.01 5 Public Sector Companies and Corporations 12 156,799 0.01 6 Banks, Development Finance Institutions, Non-Banking Finance Companies, Insurance Companies, Takaful, Modarabas & Pension Funds. 25 49,389,438 3.25 7 Foreign Investors 40 25,288,357 1.67 8 General Public 16,096 222,386,738 14.65 9 Others 82,114,285 5.41 1,517,696,525 100 Total  No. of Shareholders 136 16,356
416.  Branch Code 3006 3025 3037 3040 3051 3054 3067 3073 3089 3116 3117 3127 3130 S. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region IBB-Bahria Ochard IBB-Lake City IBB BUND ROAD IBB Phool Nagar IBB Kot Radha Kishan IBB ILLAHABAD IBB FEROZPUR ROAD IBB KASUR BRANCH IBB-Bahria Town IBB Exop Centre IBB RAIWIND ROAD LAHORE IBB-Allama Iqbal Town IBB-Leads Centre Branch Name Lahore Lahore Lahore Patoki Kot Radha Kishan Kasur Lahore Kasur Lahore Lahore Lahore Lahore Lahore City 0317-2015824-59 0317-2015804 92 42-371409195-96 92 49-4510707 92 49 2380105-107 92 494751288-99 92 42-35827951-53 92 49 2760781-3 92 42-35452054-58 92 42-35316023-24 92 42 35320164, 35320264, 35320360 92 42-37811068, 37811100, 37811074 92 42 3578395557-59 Contact Branch Network - Islamic Plot No.19, Eastern Block, Bahria Orchards,Main Raiwand Road, Lahore. Plot # 14, Commercial Block # 36, Lake City Br.3127. Raiwind Road Lahore. Building No.SWVII-23-C-S-68, Nawan Sanda Main Band Road Lahore Khewat # 230 Khatooni # 399 Salim Khata 81- Canal Main Bazar Phool Naagr Khewat no. 298,Khatooni # 403 to 418 near Ghala Kot Radha Kishan dist.Kasur Main Kasur Road Illahabad MOHALLAH MAKHDOOM ABAD CHUNGI AMR SIDHU MAIN FEROZPUR ROAD LAHORE BIV -9R-220/A Outside Lahori Gate Railway Road Kasur IBB Plot No . 5/A sector C Bahria Town Laore. Plot No 590 Block H 3 Opposite Expo Centre M.A Johar Town Lahore 131/178, Bohbatein Chowk, Raiwind Road, Lahore 20 Gulshan Block Allama Iqbal Town Lahore Leads Centre Branch, Shop # 4, 4A & 4B, Leads Centre, Main Boulevard, Gulberg-111, Lahore. Branch Address
417.  Branch Code 3132 3139 3156 3160 3164 3167 3180 3194 3205 3229 3234 3335 3376 S. No. 14 15 16 17 18 19 20 21 22 23 24 25 26 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region IBB Lajna Chowk IBB Chunain IBB Chowk Saeed Saggain Lahore IBB Sundar Adda, Lahore IBB Barket Chowk Lahore IBB Abadi Talab Saray Manga Raiwind Road IBB-Raiwand City IBB-Sharqpur Sharf IBB-Chowk Baba Azam IBB-Shahpur Kanjra IBB Izmir Town IBB-Kahna Nau IBB-MULL CHOWK LAHORE Branch Name Lahore Chunain Lahore Lahore Lahore Adda Talaab Sarai Raiwand Sharqpur Lahore Lahore Lahore Lahore Lahore City N/A N/A N/A N/A 0423-5158117-8 0317-2015826 0423-5390955-56 056-2590223-9 042-37560029-30 042-37513521-27 92 42 35961833-66 0423-5274016-7 92 42 37860071-76 Contact Plot # 37, Block -2, Sector- C/1, Quaid-e-Azam Town Scheme, Lahore. Main Changa Manga Road, Opposite Allied Bank Chunian, Zila Kasur. Nighat Plaza, Main Saeed Chowk , Sagiyan By Pass, Lahore. Plot / Building, bearing Khasra No.1778 Khawat No.121/100, Khatooni No.212 Sundar Adda, Main Multan Road Lahore. Plot No.150-XIII-B-I, Block-XIII, Sector B-I, Quaid-e-Azam Town, Lahore. Property Khewat no.246/238, Khatoni No.400, Abadi Talab Saray,Mouza Manga Uttar, Manga Raiwind Road, Tehsil Raiwind ,Distract Lahore Sunnder Road raiwand City Near Al Habib Memorial Hospital. Building bearing Khasra No.914, Khatoni No.352, Khewat No.152, Main Approach Road, Sharqpur Sharif. Building bearing Khasra No.19846/9044, Khewat No.6753, Khatoni No.12250, Mouza Ichra, Chowk Baba Azam, Lahore. Khasra No.3432, Khewat No.624, Khatoni No.804 to 836,Opposite to EME Housing Society, Shahpur Kanjra,17 KM Multan Road,tehsil and district Lahore. Plot No. 5 Block-A Izmir Town (Pakistan Expatriates Cooperative Housing Society Izmir Ltd.) Main Canal Bank Road, Lahore Property unit No. S86R-1968, Situated at Mouza Gajumata Tehsil Model Town Lahore AL KHAN PLAZA NEAR SUNDER INDUSTRIAL ESTATE GATE NO 1 MULL CHOWK LAHORE Branch Address
418.  Branch Code 3357 3557 3431 3435 3433 3434 3273 3016 3032 3033 3090 3221 3232 3239 S. No. 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region Lahore Lahore Lahore IBB Dholanwal IBB Eden City DHA phase 8 IBB Garhi Shahu IBB Kot Lakhpat, LHR IBB-Circular Road Lahore Lahore Lahore Lahore Lahore Lahore 92-042-37484677 N/A 92-042-36302338 92 42-35119959-60 92 42-37670600-05 92 42-35144107-8 92 42 36636801-7 042-37420318, 04237423961 04237404506 & 04237404512 042-36602327 92 42 3767224-5 Lahore Lahore 92 42 35244832, 35244872 92 42 37569934-35 N/A Contact Lahore Lahore Mandi Faizbad City IBB Township Lahore Lahore 3032 IBB Zrar Shaheed Road Jail Road Branch Gulshan-e-RaviBranch CMH Chowk-Branch Brandreth RoadBranch Chouburji-Branch Ichra-Branch IBB Mandi Faizabad Branch Name property khewat no 3316 & 3315, khatoni No 8705 & 8700 to 8704, khasra no 3801/2249, hadbast mouza nawan kot , tehsil, city & district lahore . Ground Plot #13, Block A (Angora) Eden City 1, Near Air Avenue , Opposite New Airport Lahore . Eobi house 105-A , Allama Iqbal Road Garhi Shahu lahore IBB Kot Lakhpat, LHR (3090) Building # 1, Civic Centre, Quaid – e – Azam Town, Township Scheme ¦ Lahore 33-Circular Road out side Shah Alam Gate Lahore Property No 42-A 10-B-1 Quid-E-Azam Town, Peco Road, Township Lahore Zarar Shaheed Road , Joray Pull near Ranger Girls High School Lahore Cantt 9-Main Jail Road, Lahore Plot # 10, Block-F, Gulshan-e-Ravi Scheme, Lahore 1482/14-15, Day Building, Cmh Chowk, Sarwar Road, Lahore Cantt 78 Brandreth Road, Old Nishter Road, Lahore 50, Choburji Chowk, Lahore 172, Ferozpur Road, Ichra, Lahore Vide Killa # 3/1, 23/1, 35/1, Khewat # 68/67, Khatuni # 66 Main Jarawala Road,Mandi Faizabad,near Bank Alfalah, Branch Address
419.  Branch Code 3332 3340 3548 3446 3447 3448 3439 3440 3441 3444 3008 3056 3065 3162 S. No. 41 42 43 44 45 46 47 48 49 50 51 52 53 54 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region Lahore Lahore Lahore Lahore City IBB Manawa, Lahore IBB-AZAM CLOTH MARKET II LAHORE IBB SHEIKHUPURA IBB Azam Cloth Market Lahore Bilal Gunj-Branch Shadbagh Branch Lahore Daroghawala Fruit Market -Branch Lahore Lahore Sheikhupura Lahore Lahore Lahore Lahore Lahore Nila Gumbud-Branch Lahore Mcleod Road-Branch Lahore Shahdara -Branch The Mall -Branch IBB Dharmpura IBB Mehmood Booti Branch Name 92 42 36523022/ 042-37132736 92 42-37656802 92 56 -3546563-6673 -62- 68- 95 921 42-37671351-54 92 42 37214084-8 92 42 37614813-17 92 42 36533526-30 92 42 379445043 92 42 37360032-34 92 42 36370024-4567 92 42 37902501-4 92 42 37236014-8 042-368660723 042-37333245 Contact Shop #2, Plot # 762, G.T.Road, Near Al-Hafeez Garden, Manawa, Lahore. PROPERTY # F-1173, MULTANI MOHALLAH, KOOCHA SODAAGRAN, CHUNA MANDI, LAHORE PAKISTAN 3-C college road civil lines Sheikhupura Faysal Bank Akbar Block Rahim Centre Azam Cloth Market Lahore 16-Shahjehan Road, Bilal Gunj, Lahore Tajpura Chowk, Near Ptcl Exchange, Misri Shah, Shadbagh, Lahore 386-C, More Salamat Pura, Main G.T Road, Daroghawla, Lahore 136, Farooq Centre, Fruit Market Scheme, Ravi Link Road, Lahore 8-The Mall, Bank Square, Lahore Property # SE-10-R-2, Situated at 3 Nicolson Road, Lahore G.T.Road, Shahdara, Lahore 43, Shahrah-e-Quaid-e-Azam, Lahore Property # SE-6R-174/3/174/3-A, Allama Iqbal Road, Dharampura Lahore Ghani Marbles, Shadi Pura, Near Total petrol Pump , Mehmood Booti , Bund road , Khatooni # 31, Khasra # 46, Abadi Kiran Park, hadbast Mouza Shadi pura , Tehsil Cantt, Zila Lahore . Branch Address
420.  Branch Code 3173 3181 3216 3242 3326 3360 3387 3396 3416 3430 3429 3425 3426 S. No. 55 56 57 58 59 60 61 62 63 64 65 66 67 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region Lahore Lahore Lahore Lahore Lahore City Lahore Lahore Lahore Lahore M.Shoukat Ali Road Branch Karim Block Branch Lahore Lahore Ghazi Chowk Branch Lahore Allama Iqbal Town Shahalam MarketBranch IBB, Timber Market, lahore IBB Beadon Road, Lahore IBB Islampura, lahore Lahore IBB, Kot Abdul Malik IBB, Ravi Road, Lahore IBB, LDA, Tajpura, Lahore IBB Shahdrah Town IBB Khayaban e Jinnah Branch Name 92 42 35203894 92 42 35295572-4, 35295578-79 92 42 35212250-54 92 42 37806022, 042-37806025 92 42 376756719 042-37729812-13 0317-2701902-4 0317-2701921 N/A 92- 042- 3772972127 N/A 92 42 37926131-3233-34-35-36 042-35181779-80 Contact Plot# 66 Block-E Johar Town Lahore 2B-2C , Karim Block , Allama Iqbal Town , Lahore. 8-A, Awaisia Cooperative Housing Society, Ghazi Chowk,Link College Road, Township Lahore. 18-Hunza Block, Main Road, Allama Iqbal Town, Lahore 5 A-C, Near Fowara Chowk, Shah Alam Market, Lahore 44, Timber Market, Ravi Road, Lahore Property # S -37- R - 113- D/4-A, S-37- R- 113-D-5 & S-37-R- 113- D, Beadon Road Lahore Property # SW_111-40-S-16, Main Bazar, Krishan Nagar, Islampura, Lahore Shop, Khasra # 5974, Kot Abdul Malik, Mouza Shariqpur, District Sheikhpura.Tehsil City and District Sheikhupura. Property no NW- 111- R, bearing Khasara no 1316, Mouza Jia Mosa, Located ast Ravi Road, Opposite to Minar-ePakistan, Lahore. Plot # 58, Block A/1, Tajpura Scheme, near Railway Phatak, Lahore. Property No.N130R-36/33/RH, Near Main Bus Stand, situated at Shahdara Town, Lahore. Building No 646,Situated at Air lines Housing Scheme, Main Khayaban-e-Jinnah road Lahore. Branch Address
421.  Branch Code 3427 3072 3082 3165 3202 3267 3312 3349 3386 3316 3310 3395 3287 S. No. 68 69 70 71 72 73 74 75 76 77 78 79 80 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region IBB Walton Cantt.Branch Raja Market Model Town - K Block Model Town - Link Road Tech Society IBB Wahdat Road IBB Awan Town, Lahore IBB Main Multan Road Branch IBB Ayubia Market IBB LDA Plaza Johar Town IBB Samanabad Branch IBB Margzar Branch Valancia Society Branch Branch Name Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore City 92 42 36604309-12 N/A N/A N/A N/A 92 42 37423075-74 92 42 35445739-40 92 42 37801904378019011 92 42 35926825-26 92 42 35447445 92 42 37564024-25 92 42 35461519 92 42 35224791-92 Contact 36-Jinnah Plaza, Main Boulevard Defence Link Road, Walton Cantt, Lahore Gul-Naz Heights. 122, Abu Bakar Block, New Garden Town Lahore 4-K Model Town Lahore Shop No 4-5-G-F.New Liberty Tower Link Road Model Town Commercial Plot No 14 The Enginnering Housing Society LTD Canal Bank Property No. SXXVII-121, Whadat Road Near Khawaja Arcade Lahore S-94-R-302-304-306-01-SH, Opposite Fruit Mandi, Multan Road , Kharat No. 77, Khatoni No. 217, Khasra No. 371/244, Mouza Kaky-Zahe, Tehsil/ District Lahore 235/1, Badar Block, Allama Iqbal Town, Main Multan Road Lahore Property No. 18, Block-B, New Muslim Town, Lahore Building No. 452-F, Mohammad Ali Johar Town, Opposite 3+(6ѝJL1VOHY;V^U3HOVYL Plot No.381/N, bearing number SXVI-1-S-32/A/Rh, Main Pounch Road, Samanabad, Lahore Main 80 Feet Road Near Millad Chowk Maragzar Society Multan Road Lahore 9-A, Commercial Zone Valancia Society , Lahore. Branch Address
422.  Branch Code 3291 3559 3558 3038 3088 3110 3149 3166 3192 3226 3237 3241 3421 S. No. 81 82 83 84 85 86 87 88 89 90 91 92 93 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore City IBB-Cavalry Ground Islamic IBB Punjab cooperative housing society branch IBB DHA T block branch Lahore Lahore Lahore IBB State life housing Lahore society branch IBB FEROZPUR ROAD II IBB DHA Phase IV IBB Defence XX IBB Burki Road Branch IBB DHA Phase VI IBB - Z Block DHA Br. DHA Z Block-Branch Cavalry GroundBranch IBB New Airport Road-Branch Branch Name 92 42 36603412-15 N/A N/A N/A 92 42 35441694-95 92 42 37185234-35 03172015801-803 Wireless 042-36624946 92 42 31788513-14 92 42-35743741–43 92 42 35725903-904 92 42 36655590 92 42 37396852-54 Contact 97-Commercial Area, Cavalry Ground, Lahore Property No 57, Block-F, Punjab Cooperative Housing Society Limited Lahore Plot No. 110, Central Commercial Area, Phase 2, DHA Lahore Plot # 1012, Sector F, Phase I, State life Insurance employees Cooperative housing society limited Lahore Property No. S-86-R-405, situated at Ferozepur Road, Naseerabad (Bhabra), near Samad Rubber Works Factory, Lahore Building no 113, CCA, PHASE IV, C COMMERCIAL, DHA CANTT LAHORE Plot No. 68/A, Block XX, Phase III-C Commercial, Defence Housing Society-DHA, Lahore. Building bearing Khewat # 41/1, Khatooni # 245, Khasra # 512/126/3, situated at barki road, haad bast mouza class mardi, lahore pakistan Plot # 7, Block - A, Sector CC, Phase VI, DHA Lahore cannt. 10-Z Commercial Phase III DHA Lahore. 326 Z- Block, Phase III, DHA , Lahore Pakistan 4 /5 Haroon Plaza, Cavalry Ground, Lahore Adjoining Divine Mega-II Plaza, New Airport Road, Cantt, Lahore Branch Address
423.  Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I 3397 3385 3384 3300 3297 95 96 97 98 99 100 3109 101 3138 102 3023 103 104 3105 105 3158 106 3159 107 3219 108 3247 Central I Central I Central I Central I Central I 3258 94 Region Branch Code S. No. Wazirabad Lahore Lahore Lahore Lahore Lahore City IBB Khichian Branch IBB Shakargarh Branch IBB, Old Katchery Road, Narowal IBB Gohadpur Road, Sialkot SIE ,Sialkot Citi Housing Sialkot (SUB Branch) Daska Road Sambrial, Sialkot Sialkot Shakargarh Narowal Sialkot Sialkot Sialkot Sialkot Sialkot Kashmir Road Sialkot Sialkot Wazirabad IBB Main market branch IBB Walton road branch IBB Sui Gas society branch IBB Nishat Colony IBB Bedian RoadBranch Branch Name 0524-268143 0542-451576,7 054-2470064 052-4296021,2 052-3242926 0316-8880958 052-3240202,4 052-6523964,65 052-4268378 055-6609526 N/A N/A N/A 92 42 37179934-5 92 42 37165350 Contact Pulli Top Khana,Khichian Sialkot Railway Road , Shakargarh. Old Katchery Road near Rasinwall Railway phatack narowal Mouza Gohadpur, Main Gohadpur Road, Sialkot Shop # B III-8s-222, Ugoki Road ,SIE Sialkot City Housing Society LTD,shop #19 , Sialkot Plot No. 651, Daska Road, Pul Aik, Sialkot Property bearing No. B-VII-281, Sialkot Wazirabad Road,Opposite Sabzi Mandi, Sambrial Property bearing No.BIII-11S-99/1/A/1RH, Kashmir Road Pacca Garha , Sialkot Al-Rehmat plaza Sialkot Road Near Chowk Haji Pura Wazirabad Plot # 11-E, Main Market, Gulberg II, Lahore JanJua centre, E-195, Walton road, Lahore. Plot # 1, Commercial 1, Sui Northern Gas society , Lahore. Khasra No. 2090,2093/2,2091. Khatooni No. 1388, 155, 1456, Mouza Chararr, Nishat Colony, Walton Cantt Lahore Bedian Road, Near DHA Phase VI, Lahore Cantt Branch Address
424.  Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I 110 3322 111 3320 112 3344 113 3017 114 3030 115 3104 116 3119 117 3122 118 3129 119 3133 120 3142 121 3143 122 3175 Region Central I Branch Code 109 3363 S. No. IBB G.T.Road, Muridke IBB Rehman Shaheed Road IBB Wapda Town, Gujranwala IBB Cantt Branch, Gujranwala Bhimber Road, Gujrat IBB Ghakkar Mandi IBB Satellite Town, Gujranwala IBB Peoples colony Gujranwala IBB G.T. Road, Gujranwala IBB Circular Road, Gujrat IBB Zafarwal IBB PASRUR IBB Nekapura Branch, Sialkot. IBB Ugoki Branch, Sialkot. Branch Name Sheikhupura Gujrat Gujranwala Gujranwala Gujrat Gujranwala Gujranwala Gujranwala Gujranwala Gujrat Zafarwal Pasrur Sialkot Sialkot City 042-37950536 053-3510756 055-486011 055-3861723 053-3600313 055-3880163 055-3730424 055-4244174 055-3735531 053-3535933 0542-538187 052-6442805 052-3611144 052-3571395 Contact G.T Road Muridke KHEWAT # 213 KHATOONI # 227,KHASRA#63 RAKBA MAHAL ADUWAL REHMAN SHAHEED GUJRAT plot#MM-07 Main Market Block B3 Wapda Town Gujranwala. Plot # 10 B, Situated at Super Market Saddar Bazaar Area Gujranwala Cantt Situated at Ghulab Street, opposite Alena centre Main Bhimber Road Gujrat BV732-b,Main G T Road.Ghakkar Mandi Tehsile Wazirabad Distt Gujranwala. 12-D1 Satellite town Gujranwala main market peoples colony,Gujranwala 157- Al Majeed Centre, Street No. 14 Mohalla Faisalabad G.T Road, Gujranwala, Pakistan. East Circular Road Gujrat Khavit 250, Khatooni - 484, Qila 2-1-1 Munt-Qila OK-4M-25, Zafarwal, District Narowal Klass-Wala road,Mouza Saadullah Pur,Pasrur Nekapura, Pasrur road, Sialkot "Model Town Co-operative house building society Ltd. Wazirabad road ,Ugoki ,Sialkot. Branch Address
425.  Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central II Central II 124 3178 125 3179 126 3246 127 3250 128 3277 129 3302 130 3309 131 3317 132 3334 133 3337 134 3417 135 3519 136 3550 137 3451 Region Central I Branch Code 123 3176 S. No. Khanewal Old Bahawalpur Road IBB Noshehra Virkan Sheikhupura Road, Gujranwala IBB, Nokhar Mandi IBB G.T. Road, Kamoki IBB Kangniwala, Gujranwala 0))/HÄaHIHK IBB, Alipur Chatha Lalamusa IBB Guliana IBB Jalpur Jattan, Gujrat IBB Rana Town, Lahore IBB More Eimanabad, Gujranwala IBB Kotla arab ali Khan Branch Name 055-6810463 055-4274569 / 102 0547-523214 055-6333202 053-7519577,6 053-7388800 Khanewal Multan Noshehra Virkan Gujranwala 065-2553610-11 061-4783391-92 N/A 055-4240157 Nokhar Mandi 055-6728249 Kamoki Gujranwala /HÄaHIHK Alipur Chatha Lalamusa Gujrat 053-7388800 042-37960362 Sheikhupura Gujrat 055-3261101 053-7575425-6 Contact Gujranwala Gujrat City Plot No. 75, Block 12, Sir Syed Road, Khanewal. 129/1, Old Bahawalpur Road, Multan. Moh. Islampura, Gujranwala Road, MattiBhaikey Road, Noshehra Virkan Rehman Market Sheikhpura Road Gujranwala Gujranwala Road, Opp. NBP, Nokhar Mandi, Distt. Gujranwala Property#9692/2778/2, Edhi Road, Link G.T.Road, Kamoki Opp. Anwar Industry, Near Zinco Cinema, G.T.Road, Kangniwala, Gujranwala. :HNHY9VHK5LHY3HYP(KKH/HÄaHIHK Gujranwala Road, Near Sindh Bank, Alipur Chatha Shayan Plaza Kaira, G.T Road, Lalamusa property khewat # 56,khatooni 146, Khasra # 244 moh tibbizinda,Guliana the Kharian, Gujtrat. Adjacent HBL Islamic, Benazir Chowk, Jalalpur jattan, Gujtrat. G.T Road Rana Town Sheikhupura More Emnabad Main G.T Road Gujranwala Kotla Arab Ali khan tehsil khariyan, Gujrat Branch Address
426.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 139 3453 140 3450 141 3457 142 3454 143 3456 144 3449 145 3452 146 3003 147 3014 148 3021 149 3022 150 3039 151 3047 152 3057 Region Central II Branch Code 138 3458 S. No. IBB-Sahiwal IBB-Chowk Shaheedan, Multan IBB-Ghallah Mandi Road, Bahawalpur IBB-LMQ Road, Multan IBB-Liaquat Road, Faisalabad IBB-Minarwa Road Faisalabad IBB-Sargodha Road, Faisalabad Cantt Branch Factory Area Branch Pattoki Renala Khurd Cheshtian Samanabad, Faisalabad Pakpattan Haroonabad Branch Name Sahiwal Multan Bahawalpur Multan Faisalabad Faisalabad Faisalabad Multan Faisalabad Pattoki Renala Khurd Cheshtian Faisalabad Pakpattan Haroonabad City 040-4221601-03 061-4574462-64 062-2731115-6 061-4581905-06 041-2617403-07 041-2416281-82 041-8580385-7 061-4588377-78 041-2540186-87 049-4421950-53 044-2635783 0632-507809-10 041-2563671-73 045-7352307-09 0632-25130-32 Contact Khata No. 923, Khatooni Number 942, Gali Sukh Chain, Mohallah Baloch Ganj, Sahiwal Property # 1771/SH, Ward # VIII-M, Chowk Shaheedan, Multan Plot No. 29, Block A, Ghallah Mandi Road, Model Town-B, .LULYHS6ѝJPHS*VSVU`)HOH^HSW\Y Property No.104, 105 / Plaza Ward IX, Abdali Shopping Arcade, LMQ road, near Nawan Shaher Chowk, Multan Property No. 73, Khewat No. 1858, Khatoni No. 1885, Khasra No. 1008, Chak No 212/RB Liaquat Road, Faisalabad Shop No.1,2, 46-50, New Grain Market, Minerwa Road, Faisalabad Muslim Town, Chak 122/Jb, Main Sargodha Road, Faisalabad 44/D Aziz Shaheed Road, Multan Cantt. Factory Area Tata Market ,Faisalabad 55-Allama Iqbal Road, Patoki. 20-A/2-L, Gulshan Ishaq Colony, Welcome Road, Renala Khurd. 143 B - Block Main Bazar Cheshtian. 650 A, Samanabad, Industrial Labor Colony, Faisalabad College Road, Pakpattan. 25/C Grain Market Haroonabad Distt Bahawalnager. Branch Address
427.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 154 3084 155 3085 156 3091 157 3092 158 3112 159 3113 160 3118 161 3120 162 3128 163 3140 164 3141 165 3145 166 3150 Region Central II Branch Code 153 3061 S. No. Multan Faisalabad Faisalabad Jampur Layyah Rahim Yar Khan IBB - Circular Road, Faisalabad IBB-Garden Town, Multan IBB-Gol Karyana, Faisalabad Faisalabad Multan Faisalabad 041-2636341- 42 061-6537423-24 041-2604022-23 041-8717785-86 061-4480914-15 041-8751939, 0418751941 041-2651805-06 0604-567316-17 0606-411004 068-5708003-04 040-4270353 041-8580824-26 Faisalabad Sahiwal 061-6306156-57 047-6333561-63 Contact Multan Chiniot City IBB-Peoples Conony, Faisalabad Faisalabad IBB-Vehari Chowk, Multan IBB-Canal Road, Faisalabad IBB-Jhang Road, Faisalabad IBB- Jampur IBB- Layyah IBB- New Ghalla Mandi, RYK IBB-Farid Town, Sahiwal IBB-Millat Chowk, Faisalabad IBB-Model Town, Multan IBB-Chiniot Branch Branch Name Chak # 212/RB, Shop # 4 & 5, Khasra # 1038/1, Jinnah Market, Bank square, T.B Hospital, Circular Road Faisalabad Property # 7/RH/SH, Main Shershah Road, Garden Town, Multan Shop # 72, Gol Karyana Bazar, Near Rail Bazar, Faisalabad Building No. 22/A-1 Peoples Colony, Faisalabad Shop # 51 & 52 Madni Commercial Center, Vehari Road, Vehari Chowk, Multan Khasra # 16/3/3, Khewat # 3688-2421, SQ# 83, Chak # 207 RB, Canal Road, Faisalabad P-I, Street Tayran Wali, Partab Nagar, main jhang Road, Faisalabad Moahamdia Colony near THQ Hospital, Jampur Shama Colony, Opposite BYCO pertol pump, Layyah Near New Ghalla Mandi, Chak # 72/NP Rahim Yar Khan khewat # 6135, Khatoni # 6209, Khasra # 1685/390/I, Farid Town, Sahiwal 136 B-II/1 Gulistan Colony, Millat Chowk, Faisalabad 104 Block A, Model Town, Multan Property# 3188/3178, Main Faisalabad Rd, Sagheer Town, 5LHY5(+9(6ѝJL*OHO2HYHYYP>HSH*OPUPV[5V Chiniot Branch Address
428.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 168 3161 169 3163 170 3174 171 3177 172 3182 173 3183 174 3184 175 3185 176 3191 177 3193 178 3195 179 3199 Region Central II Branch Code 167 3157 S. No. Lodhran Multan Jaranwala City Faisalabad Okara IBB-MDA Chowk, Mutlan IBB-51/2-L, Okara IBB-Shujaabad IBB-KLP Road, Sadiqabad IBB-Kamalia IBB-Samundri Multan Okara Shujaabad Sadiqabad Kamalia Samundri IBB-Gulgasht Colony, Multan Multan IBB-Hajiabad, Faisalabad IBB-Okara IBB-Dera Ghazi Khan Dera Ghazi Khan IBB-Lodhran IBB-Chungi No 14, Multan IBB-Jaranwala Branch Name 061-4544275-76 044-2703528-29 061-4425540-42 068-5700245-46 046-3413806 041-3420105-07 061-6511817-18 041-8580624-25 044-2510859 0316-8880959 060-8361654-55 061-4421271-72 041-4310721-23 Contact Shop # 1 to 6 Bamazai Arcade, Mouza Taraf Mubarak Awal, MDA Chowk, Multan Chak # 51/2-L Mian Depalpur Road, Okara Khewat # 663/677, Khatoni # 771, Khasra # 561/1/2 situated at Mouza Shujaabad urban, Jalalpur Road, Shujaabad Khata No 38/38, Khatooni No 41-44, Mian KLP Road, Chak No 10/NP, Sadiqabad District Rahim Yar Khan Khewat# 55/55, Khatooni# 62 to 68 Rajana Road, Mohallah Khokharabad, Near Mian Hospital, Kamalia Khewat # 5/5, 16/16, Khatoni # 5, 16, Chak # 533 GB, Gojra Road, Samundri, District Faisalabad Property # 219 Category-C, Town Scheme # 2, Gulgasht Colony, Near Govt Comprehensive School, Multan Qita# 3, Khewat # 1 Khatoni # 704, Situated at Chak no 207 RB, Sheikhupura Road, Opposite Millat Square Filling Station, Hajiabad, Faisalabad Khasra # D/2894, Khewat # 2736, Khatoni # 2772, Chak # 1A/4L, D -Block, Near Press Club, Okara Shop # 53-54, Block # 2, Khata # 4312, Khasra # 55145515, Situated at Katchery Road, Dera Ghazi Khan Khewat No. 21-22, Khatooni No.202 to 206, Mouza Duratta Urban, Near Fawara Chowk, Multan Bahawalpur Road, Lodhran. Khewat # 523/515, Khatooni # 559, Chungi # 14 near Ahmadabad Metro Bus Stop Mumtazabad Road, Multan Chak No 127 GB Khasra No 4/1/2, Khewat No.3770, Khatooni No.5358, Jaranwala Branch Address
429.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 181 3206 182 3209 183 3210 184 3218 185 3220 186 3225 187 3227 188 3230 189 3231 190 3233 191 3236 Region Central II Branch Code 180 3200 S. No. IBB-Old Shujaabad Road, Multan IBB-Pir Mahal IBB-Jalalpur Pirwala IBB-Taunsa IBB-Jahanian IBB-Gulberg Road, Faisalabad IBB-Chak Jhumra IBB-Abdullahpur, Faisalabad IBB-Mailsi IBB-Dunyapur IBB-Rajanpur IBB-Shahkot Branch Name Multan Pir Mahal Jalalpur Pirwala Taunsa Jahanian Faisalabad Chak Jhumra Faisalabad Mailsi Dunyapur Rajanpur Shahkot City 061-6303516-17 046-3360548-49 061-4210741-42 064-2601630, 03172701883 065-2210862, 0652210395 041-2630796-97 041-8527234-35 041-8733615-16 067-3750520-21 0608-304937, 8304252 0604-688312, 0604688308 056-3711934-35 Contact Khewat # 280-287, Khatooni # 327, 334 to 339, Mouza Qutabpura, Shujaabad Road, Multan Khewat No. 53/54, Khatooni 53, Ahata No. 1050, Situated at Chak No. 779/GB, Tehsil Pir Mahal, Distt Toba Tekh Singh Property No 311/C/D/SH, Situated at permit Road Block-B, Jalalpur Pirwala, District Multan Khewat No 1082, Vehova Road, Mouza Taunsa Shareef, Tehsil Taunsa, District Dera Ghazi Khan Khewat # 337, Jahaniyan Mandi, Jahanian distt Khanewal Chak # 279 RB, Gobinpura, Gulberg Thana Road, Faisalabad Khewat No, 97, Khatoni No. 99, hata No. 423/376, situated at Chak No. 297/RB, Mandi Chak Jhumra, Tehsil Chak Jhumra, District Faisalabad Chak # 207/RB, Khewat No. 4380, Khatooni No. 14309,Sq No. 71, Kila No. 22/3/1/1, 22/3/2, Qita No. 2 Abdullahpur Distt Faisalabad. Building Khewat # 47, Khatooni No 73, situated at colony Road, near Ittefaq Ice factory, Mailsi Buliding# 367/A, Khewat# 225, near Kazmi Chowk, situated at Dakota Chowk, Dunyapur district Lodhran Building Khewat# 1070, Mouza rajanpur No 1, near Al Abad Chowk Indus Highway, Tehsil and district Rajanpur Khewat# 142, Khatoni # 481, Sq # 36, Kila # 23/1/53/1/1/42, On Main College Road, near Shahkot Stadium, Shahkot Branch Address
430.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 193 3251 194 3257 195 3260 196 3261 197 3266 198 3269 199 3271 200 3278 201 3279 202 3280 203 3282 204 3283 205 3286 206 3290 Region Central II Branch Code 192 3244 S. No. Bahawalnagar Kot Addu IBB-Gojra Mian Channu Yazman Mandi Depalpur Toba Tek Singh Hasilpur Khanpur IBB-Haveli Lakkha IBB-Liaqaut Pur IBB-Jhang IBB-Vehari Road, Multan IBB-Kotla Jam IBB-Khurrianwala Branch Name 068-5792451-52 047-7650650 061-6241083-85 0453-433105-06 041-4360404-05 Contact Kot Addu Gojra Mian Channu Yazman Mandi Depalpur Toba Tek Singh Hasilpur Khanpur 0632-279337-38 066-2241093-97 046-3513574, 0463513578 065-2664262-63 0622-703161-62 044-4540766-68-69 046-2517801-2 0622-441403-05 068-5577411-14 Haveli Lakkha 044-4775091-94 Liaqaut Pur Jhang Multan Kotla Jam Khurrianwala City 2-B Ghalla Mandi ,Bahawalnagar. GT Road Kot Addu. ;LZOPS6ѝJL9VHK.VQYH GT Road near T Chowk, Mian Channu. 56/A-DB Bahawalpur Road, Yazman Shop # 1& 2, Gillani Heights,Madina Chowk,Depalpur. P-356 A/15-5, ST-6, Chaudhry Park, Farooq Shaheed Road, Toba Tek Singh 16-D Baldia Road, Hasilpur. Faysal Bank Ltd, Doabba Road Khanpur. Khewat No. 404/404 Khatooni No. 507-508, Haveli Lakha, Depalpur, District Okara Shop No. 9-10 Abbasia Road, Liaquat Pur, District Rahim Yar Khan Plot No 10/01/A Katchery Road, Near Session Chowk, Sadar Jhang Shops No. 79 to 84, Sheri Commercial Center, Mouza Taraf Ravi, Vehari Road, Multan. Khewat No. 47, Khatoni No. 73, Capital Market, Darya Khan Road, Kotla Jam District Bhakar. Khewat No. 29/26, Khatoni No. 172, Hata No 526 & 527, Qita No. 2, Situated at Chak No. 266/RB, Khurrianwala, Tehsil Jaranwala, District Faisalabad Branch Address
431.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 208 3318 209 3321 210 3325 211 3333 212 3342 213 3345 214 3352 215 3354 216 3362 217 3364 218 3369 Region Central II Branch Code 207 3308 S. No. Faisalabad Multan Bunja Hayat Faisalabad Rahim Yar Khan City IBB-Abdul Hakeem IBB-Iqbal Nagar IBB-Nalka Kohala IBB-Committee Chowk, Kabirwala IBB-Sameejabad Road Multan Khanewal Chichawatni Nalka Kohala Kabirwala Multan IBB-Saddar Goggera Saddar Goggera IBB-Jaranwala Road, Jaranwala Faisalabad IBB-Gatt Wala, Faisalabad IBB-Buch Villas, Multan IBB-Bunga Hayat IBB-Fawara Chowk, Faisalabad IBB-Airport Road, Rahim Yar Khan Branch Name N/A N/A N/A N/A N/A 044-2662257-8 N/A 041-8759742-4 061-4745071-72 N/A N/A 068-5902192 Contact Khewat # 58/59, Khatooni # 191-199, Salam Khata 155, Kanal 8 Marla Sarsai, Kacha Khuh Road, Abdul Hakeem Tehsil Kabirwala, District Khanewal Khewat No.134, Khatooni No.241, Mouza 93/12, Tehsil Chichawatni, District Sahiwal Kehwat # 1282/1021, Khatooni # 1342, Kita # 52 Chak # 7/ JB Main Nalka Kohala Sargodha Road, Faisalabad Khewat No. 952 (Black) 928 (Red), Khatooni No. 1377, Kabirwala District Khanewal. Commercial Property Plot No. 57, Block-V, Property Unit No. 57/RH, Area Development Scheme, New Multan Colony, Service Road, Multan Khewat No. 135/135, Khatooni No. 440, Khasra No.30/1/22/1, Chak No 32T, Saddar Goggera, Tehsil and District Okara Khewat # 6783, Khatooni # 15951, Khasra # 60,9/23 & 9/27, Akbar Colony Main Jaranwala Road, Faisalabad Khewat No. 268/251, Khatooni No. 330, Salam Khata, Qita 1, Sq No. 64, Khasra No. 24/2/3, Chak No 198/RB, Gatt Wala Tehsil Saddar & District Faisalabad Khewat No 73(B) 72 (R) Mouza Buch Khusroo Abad, Buch Villas Housing Scheme, Tehsil Multan Sadar, Bosan Road, Multan. Khewat No.44 black, 42 Red, Khatooni No. 135 to 159 , situated at Chak Baidi, Tehsil and District Pak Pattan Commercial Plot No. P-259, Block A Extension, Peoples Colony, Faisalabad Commercial Property Bearing No. 2706, Circular Road, Rahim Yar Khan Branch Address
432.  Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II 220 3372 221 3378 222 3380 223 3383 224 3388 225 3389 226 3398 227 3522 228 3523 229 3525 Region Central II Branch Code 219 3371 S. No. Okara Bahawalpur Bhakkar Ali Pur Sadiqabad Vehari Faisalabad 4\aHќHYNHYO Kot Chutta City IBB DHQ Hospital Road, Sahiwal Sahiwal IBB GT Road, Qasba Qasba Gujrat Gujrat IBB G.T. Road, Okara IBB-Satellite Town, Bahawalpur IBB-Bhakkar IBB-Alipur IBB-Chowk Shahbazpur IBB-Club Road, Vehari IBB-Samundari Road, Faisalabad 0))4\aHќHYNHYO IBB-Kot Chutta Branch Name N/A N/A N/A N/A N/A N/A N/A N/A N/A 0318-2172693 0318-2172689 Contact Kewat # 970, 971, Khatooni # 1338 & 1339, Kot Khadam Ali Shah, D H Q Hospital Road, Sahiwal, District Sahiwal Khewat # 388, Share 5/387, Kot Addu Road, Qasba Gujrat, ;LOZPS2V[(KK\+PZ[YPJ[4\aHќHY.HYO Khewat # 446, Khatooni # 448 to 455, Property Unit # B II-LMR-244/SH, Chak # 55 / 2L, G T Road Okara, Tehsil & District Okara. Unit No. P-554/5+40/C/HALL/SH, Block No. VIII, Satellite Town, Comercial Area, Bahawalpur Khewat # 161, Inteqal # 914-873-436-1191-1190, Khasra # 458, Salam Khata 2k-5M, Jhang Road Chisti Chowk Tehsil & District Bhakkar Khewat # 209,230 Share Owned by 02/1536, 04/52 Salam Khata 76 Kanal 16 Marla, 02 Marla 12 Sarsai Situated at 4\aH.OH^HU;LOZPS(SP7\Y+PZ[YPJ[4\aHќHYNHYO Commercial Property bearing Khata # 101/98, Khatooni # 273-276, Qita 21, Chowk Shahbazpur, Sadiqabad District, Rahimyar Khan Commercial Property Bearing Khewat # 1326,1327,1329 & 1330, Khatoni # 1376,1377,1379 & 1480, Situated at Mouza Chak # 43/WB Club Road Vehari Tehsil & Dist. Vehari Commercial Plot No 1044, Main D Type Colony Samundari Road, Faisalabad Khewat No. 664 Black ink, 664 red ink, shared owned I` 4V\aH4\aHќHYNHYO;LOZPSHUK+PZ[YPJ[ 4\aHќHYNHYO Khewat No. 109, Mouza Kot Chutta No. 3, Tehsil Kot Chutta District DG Khan. Branch Address
433.  North North North North North North North North North North North North North North North 231 3469 232 3464 233 3470 234 3463 235 3461 236 3466 237 3462 238 3005 239 3009 240 3011 241 3012 242 3013 243 3019 244 3020 245 3024 Region North Branch Code 230 3552 S. No. F-10 Markaz Ibb Charsadda IBB Mirpur A.K 6th saddar road, Peshawar Cantt IBB GT ROAD PESHAWAR IBB Bank Road Mardan IBB Mingora Swat IBB The Mall Islamabad Blue Area II Roshen Center Sargodha- university road 0405 Gulraiz F-8 Markaz Jhelum F-11 Markaz G.T ROAD GUJAR KHAN Blue Area Branch Name Islamabad Charsadda Mirpur A.K Peshawar Peshawar Mardan Mingora Rawalpindi Islamabad Sargodha Rawalpindi Islamabad Jhelum 051-2222881 0318-3193020 O5827-437272 091-5273091-92 091-2581640 0937-870252 0946-722011 051-5562798 051-2605660 0483726647-8 051-5596189 051-2287416 0544-626001 051-2228146 051-3514018 GUJAR KHAN Islamabad 051-2270241 Contact Islamabad City Ground Floor, 7-L, F-10 Markaz, Islamabad Ground Floor Gold Mines Towers Noweshera Rd Charsadda IBB Branch Al Manzar Building Allama Iqbal Road Mirpur A.K Tasnim Plaza, 6th saddar Road Peshawar Cantt Faysal Bank Limited, Rahim Medical Center G.T Road Peshawar Khatak Plaza Bank Road Mardan First & 2nd Floor Abasindh Tower Green Chowk Madyan Road Mingora Swat Century Towers, 6 The Mall, Rawalpindi 78-W, Roshan Center, Jinnah Avenue, Blue Area, Islamabad university road sargodha Plot No. 27, Gulraiz Scheme II, Rawalpindi Faysal Bank Limited, NPT Building, Markaz F-8, Islamabad Koh-e-Noor Bank Square, Old G.T. Road, Jhelum Cantt Faysal Bank Limited, Plot 14, F-11, Markaz, Islamabad B-III,215-D,ward # 5 G.T ROAD GUJAR KHAN . Faysal Bank Limited, 15-West, Jinnah Avenue Blue Area, Islamabad Branch Address
434.  North North North North North North North North North North North North North 247 3034 248 3035 249 3036 250 3041 251 3044 252 3045 253 3048 254 3049 255 3053 256 3055 257 3058 258 3062 259 3069 Region North Branch Code 246 3028 S. No. IBB-Batkhela IBB Bahria Town IBB MAKAN BAGH MIGNORA IBB timergara IBB Buner IBB BANNU I-8 Markaz IBB TALAGANG Aabpara Market Ashraf Road Branch Peshawar IBB, D.I.Khan IBB KOHAT IBB, Mansehra Nowshera Cantt Branch Name Batkheka Rawalpindi MINGORA SWAT Timergara Buner Bannu Islamabad TALAGANG Islamabad Peshawar Dera Ismail Khan Kohat mansehra Nowshera City 0932-411850 051-5412155-56 0946-700803 0945-821356 0939-555469 0928-611542 051 4861803 0543-411995 051-2870477 091-2593365 0966-718941 0922-522451 0997-308307 0923-613400-401 Contact Al-Madina Market, Near Khwar,Main bazar, Batkhela Distt: Malakand. Plot # 177 Service Avenue Intellectual Village Bahria Town Phase-7 Rawalpindi Faysal Bank Saidu sharif Road Makan Bagh Mingora Swat KPK Fakhar Plaza Opposite General Bus Stand Main G.T Timergara Dir Lower Sawari Bazar Buner EX. GTS CHOWK NEAR DURRANI PLAZA MOUZA FATIMA KHEL BANNU Plot No. 33, Aneek Arcade, Sector No. I-8 Markaz, Islamabad Madina Plaza Chakwal Road Talagang Unit No.715, Kamran Restaurant, Aabpara Market, Khayaban-e-Suharwardy, ISB Ashraf Road Branch Peshawar Plot#19,Survey#79, Near GPO chowk, Circular Road,D.I.Khan Plot#14 Survey No.253-C, Near Butt Super Store, Katchery Chowk, Hangu Road, Kohat cantt REHMAN PLAZA MANSEHRA , GROUND FLOOR, TEHSIL & DISTT: MANSEHRA Property Bearing #:269/958,Shop #:83/1,83/5-6,83/35-37 Shah Building,Baba Colony, Main G.T Road, Nowshera Cantt (Shifted on 21-10-2019) Branch Address
435.  North North North North North North North North North North North North 261 3071 262 3074 263 3075 264 3076 265 3077 266 3093 267 3094 268 3095 269 3102 270 3106 271 3111 272 3114 Region North Branch Code 260 3070 S. No. IBB Adyala Road, sattellite town sargodha IBB BALLO KHEL MIANWALI Kuri Road Islamabad PHASE III Chowk, Hayatabad Kohat Road, Peshawar Warsak Road, Peshawar DHA Phase II, Islamabad IBB Kashmir Road 3075-Muslim bazar Sargodha IBB Katchery rd. M-B-DIN ibb Matta Bazar, Swat IBB Puniyal Road, Gilgit Branch Name Rawalpindi Sargodha MIANWALI Islamabad Peshawar Peshawar Peshawar Islamabad Rawalpindi Sargodha 051-5157540 048-3213375 0459-230675-77-78 051-5402213 091-5612040 0318-3193094 091-5200542 051-5419404 051-5562445 048-3700850 0546-500944 0946-790745 Mingora M-B-DIN 05811450790-5 Contact Gilgit City Khewat No. 521, Khatooni No. 635-637 ,Khasra No. 1428/462/2/2 (3 Qittas),Mouza Dhaman, Adyala Road, Rawalpindi Commercial or industrial hubs BISMILLAH PLAZA MAIN BAZAR ,BALLOKHEL ROAD, MIANWALI Ground Floor, Grandeur Arcade, Khwwat No. 39, Khasra No. 1403/1225/2, Mouza Rehara, Kuri Road, Islamabad Shop No 5-6, Ground Floor, Waqar Plaza, Gul Abad Colony,Jamrud Road, Phase III Chowk, Hayatabad, Peshawar Khata/Khatooni No. 115/211, Situated at Mouza Kotla Meman Khan, Kohat Road, Peshawar Property No. 2841,3481, Ground Floor,Noor Plaza, Warsak Road, Peshawar Plot# 12, Sector E, Jinnah Boulevard,Phase II,DHA,Islamabad 116 A-C, Kashmir Road, Rawalpindi MUSLIM BAZAR SARGODHA Katchery Road M-B-DIN PROPERTY NO 2468, MAIN MATTA BAZAR, TEHSIL MATTA, DISTRICT SWAT, PAKISTAN Puniyal Road Gilgit Branch Address
436.  North North North North North North North North North North North North North 274 3125 275 3126 276 3147 277 3148 278 3152 279 3153 280 3154 281 3155 282 3168 283 3169 284 3196 285 3197 286 3198 Region North Branch Code 273 3124 S. No. Sargodha- fsd road 3198 Dalazak Road Branch Peshawar B-17 Branch, Islamabad IBB Malakwal IBB Scheme III, Shahkas Khyber Agency Amman Chowk Sawabi IBB Hassanabdal G-11 IBB Branch, Islamabad IBB Dinga D-12, Islamabad Mansehra Road Abbottabad New Adda Mardan IBBMUZAFFARABAD Branch Name Sargodha Peshawar Islamabad Malakwal Rawalpindi Peshawar Swabi Attock Islamabad Dinga Islamabad Mansehra Road Abbottabad Mardan 4\aHќHYHIHK City N/A 091-2583781 051-5203364,65 0546-581208,9,11 051-5766121 091-5813962 0938-222103 0572-520433 051-2364106 0537-401931 051-2706153 0992-341783,82,81 0937-807275 05822-442392 Contact Faisalabad Road sargodha KhasraNo.195,197,Ground Floor ,Malik Plaza, Iqbal Colony, Dalazak Road Peshawar Plot #7 lower Ground Floor, Sea Square, MPCHS, B-17, Main G-T Road, Islamabad Khewat No. 455,Khatooni No. 807-815 Malakwal Plot No77,Ayaz Plaza,Bazar Area,Chaklala Scheme III,Rawalpindi Ground Floor, Spinzer Shahkas Wazeer Dhand Jamrud Road Kyhber Agency Amman Chowk,Adjacent to Meezan Bank,Sawabi Main Bazar,Lakar Mandi,Ghugushti,Tehsil Hazro,District Attock shop no. 1&2 Al anayat shopping Plaza G-11 Markaz Islamabad Khewat No.141, Khatoono No.428-462, Khasra 69, Main Bazar , Dhallian Chwok Dinga, Tehsil Kharian, Distt Gujrat Plot No 10 Aim Arcade Shop #1 & 2 D-12 markaz Islamabad Opposite sethi Masjid Mansehra Road Abbottabad Khasra No.1564 & 1563,New Adda Branch Mardan KHASRA NO.522 BANK ROAD MUZAFFARABAD AJK Branch Address
437.  North North North North North North North North North North North North North North 288 3203 289 3204 290 3211 291 3212 292 3214 293 3224 294 3235 295 3238 296 3240 297 3252 298 3253 299 3256 300 3259 301 3262 Region North Branch Code 287 3201 S. No. BHALWAL Haripur IBB Dassu 051-2828881 051-5720181 N/A 051-2358052,54 Rawalpindi Bhalwal Haripur Dassu 048-6642405 0995-616427,28,29 N/A 051-4537011 051-5133388 Kallar Syedan 051-3570531 Islamabad Rawalpindi GB Swat Islamabad 0992-810744 051-4540350 Islamabad Islamabad 051-5731637 051-2305109 091-5711015 Contact Rawalpindi Islamabad Peshawar City IBB,Taxila Rawalpindi Taxila, Rawalpindi IBB Gorakhpur IBB Kallar Syedan F-6 IBB Range Road IBB Ataliq Bazar, Chitral IBB, Tornol Islamabad IBB, Havelain Mall Basti Road,Wah Cantt IBB Bahria Phase IV IBB E-11 Canal Road Branch Branch Name liaqat shaheed Road bhalwal Akbar Arcade, Akbar Khan Plaza, Shahrah-e-Hazara, Haripur Shreen Plaza, Dassu, Kohistan Ground Floor, Khasra #: 411/420, 702/407, Main G.T Road Bazar,Taxila District Rawalpindi Ground Floor, Khewat No. 161, Khatooni No. 167, Khasra No. 434/1, Main Adyala Road, Gorakhpur, Distt Rawalpindi Khasra No.2353,Khatooni No.2087,Main Bazar, Kallar Syedan,District Rawalpindi Plot # 7 Block- E F-6 Markaz Super Market Islmabad Khewat No. 402-4, Khatooni No. 529-532, Khasra No. 963/5 & 235 & 420, Altaf Shah Plaza,Mouza Ratta Amral, Range Road, Rawalpindi. Ataliq Bazar,Bypass Road Chitral Muhammad Zaman Palza, Ground Floor Khasra #: 76/77, 1001/75,Main G.T Road, Near Railway Station, Islamabad Khewat No. 197,183 & 178 Khatooni #: 486,463,458,227 & 229, Khasra #: 2334,2335,2336,2338 & 2337, Situated at Mouza Havelian Urban Tehsil Havelian Distict Abbottabad Plot #: CB-211, Khasra No. 1371-3 & 1418, Near Uppal Chowk, Mall Road, Lalazar, Wah Cantt Hall No. 01, Plaza No. 101, Main Boulevard, Civic Centre, Phase IV, Bahria Town, Rawalpindi Royal Plaza,E11/2 Markaz,Islamabad Naseem Plaza Khasra No.2464-2451-1102/2,Academy Town,Near Ghandara University ,Canal Road Peshawar Branch Address
438.  North North North North North North North North North North North North North North North 303 3265 304 3268 305 3274 306 3275 307 3281 308 3285 309 3288 310 3289 311 3293 312 3294 313 3296 314 3298 315 3303 316 3306 317 3307 Region North Branch Code 302 3264 S. No. Achaini Chowk Branch Peshawar IBB G-9 Markaz, Islamabad IBB PHALIA Attock G-10, Markaz CHAKWAL Chaksawari IBBSadiqabad Road IBB Raja Bazar DUDIAL Dina IBB, Peepal Mandi Bara Koh IBB Gilgit IBB Skardu IBB Chilas Branch Name Peshawar Islamabad Phalia Attock Islamabad CHAKWAL Chaksawari Rawalpindi Rawalpindi DUDIAL Dina Peshawar Islamabad Gilgit Skardu Chilas City Ashraf China Trade Centre, Pipal Mandi, Peshawar Shop No. 8,11 Usman Plaza, Main Murree Road, Bara Koh, Islambad ZS Plaza, Shahrah-e-Quaid-e-Azam, Opposite Radio Station Pakistan, Jutial, Gilgit Plot Own Kasra No. 658/25/123, Skamaidan Bazar College Road, Near Old Yadgar Chowk, Skardu Near Madni Masjid, Main Bazar Chilas, District Diamer, Chilas Branch Address 0318-3183307 N/A 054-6566600 057-2602066 051-2351360 0543-553933 05827-454805 051-4573743 051-5534306 05827-465811 Khatono # 1006/2217,1007/2226, Achaini Bala Ring Road Peshawar Plot no 39, G-9 Markaz, Islamabad HELLA ROAD PHALIA -H`ZHS)HUR3PTP[LK7SV[5V :OHPRO1HќHY7SHaH Saddiqui Road, Attock Faysal Bank Limited, 20-A Ground Floor, Sardar Plaza, G-10 Markaz Branch, Islamabad TALAGANG ROAD OPPOSITE ALLIANCE TRAVELS CHAKWAL Khalid Plaza main bazar Chaksawari Faysal Bank Limited 72-C, Satellite Town Sadiqabad Road Rawalpindi U-I, Iqbal Road, Fawara Chowk, Raja Bazar, Rawalpindi. hussain shopping centre,faysal bank ltd main bazaar dadyal ak 0544-636831/636036 Property No.1880 Al Bilal Plaza, Gt Road, Dina 091-2592808 051-2304041 05811-457380-5 05815456400-5 05812450730-5 Contact
439.  North North North North North North North North North North North North North North 319 3313 320 3323 321 3324 322 3327 323 3328 324 3336 325 3338 326 3341 327 3346 328 3347 329 3348 330 3350 331 3351 332 3353 Region North Branch Code 318 3311 S. No. Ibb Bhera IBB, Charsdda Road Branch Peshawar IBB Main Old Airport IBB Bagh IBB Rawalakot IBB Danyore G-8 Markaz IBB, Hangu I-9 Markaz IBB, Oghi Katha Chowk Khushab IBB Lalazar Tulsa Road IBB,Parachinar IBB Gulberg IBB,Hattar Branch Name G.T Area Peshawar Rawalpindi Bagh AJK Rawalakot Danyore Islamabad Hangu Islamabad Oghi G.T Area Rawalpindi Parachinar Islamabad Hattar City N/A 0318 3183351 051-5977283 N/A 05824-442386 05811-459947 051-2340488 0318-3193338 051-4261171 UV[Hѝ_`L[ 0454-711919 051-5134284 0926-312150 N/A 0995-639973 Contact Bhalwal Road Opposite sher Shah Masjid Bhera District Sargodha Khasra# 78,Din Bahar Colony, Main Charsadda Road Peshawar Khasara No.5273/3913 & 5275/3914, Khewat No.476-477, Khatooni No.632-633, Mouza Gangal, Old Airport Road, Rawalpindi. Khewat no 437, Khasra no 2372/1693, Chowk Shuhuda, GYARI Sector, Bagh, AJK Faysal Bank Limited Plot no D-22 Usman Plaza Dar Public housing Scheme Bank road Rawalakot Khasra No 473, Khewat no 1177, Main Bazar Danyore Shop # 3,4,5 Plot # D-12 G-8 Markaz Islamabad Khasra No. 6617,Main Bazar, Hangu Shop No 3/10, 4/11,5/12. plot No 3L, Java towers I-9 Markaz Islamabad Khata No. 1521/2133,Khasra No. 2364/2229/196 Main Bazar oghi Tehsil Oghi District Mansehra Katha Chowk Khushab Property Bearing No. CB-3592, Tulsa Road, Chaklala Cantt, Rawalpindi Khasra # 1533,Mouza Totki,Parachinar,District Upper Kurran Shop no GF-01-02, Plot no 09, Gulberg Areena, Business Avenue, Gulberg Expressway, Gulberg Green, Islamabad. Plot #7,Industrial Area Kot Najeeb Ullah Road Hattar Branch Address
440.  North North North North North North North North North North North North North North 334 3358 335 3361 336 3366 337 3368 338 3370 339 3377 340 3381 341 3391 342 3392 343 3394 344 3408 345 3409 346 3411 347 3412 Region North Branch Code 333 3355 S. No. IBB Rawalpindi Gunj Mandi University Road Kharian RAWAT BRANCH ISLAMABAD IBB Bahria Town Phase VIII IBB Gorikote Astore Kuthiala Sheikhan IBB Kabal Swat Murree Branch IBB Qaidabad IBB Gahkuch Ghizer IBB Bajaur IBB Saidpur Road IBB Kotli IBB, Topi Branch Name Rawalpindi Peshawar Kharian Rawat isb Rawalpindi Gilgit G.T Area Swat Islamabad G.T Area Gilgit Bajaur Rawalpindi Kotli A.K Topi City 051-5778542 091-5711402 0537-536064 051-3757652 N/A N/A NA N/A 051-3413390 045-4880581 N/A N/A 051-4942117 05826-448892 UV[Hѝ_`L[ Contact Gunj Mandi, Raja Bazar, Rawalpindi 4652-4670, Omer Plaza, Jahangirabad, University Road, Peshawar Rizwan plaza GT road Kharian 6ѝJL5V9PHa/\ZZHPU:OHO7SHaH4HPU.[9VHK9H^H[ Plot no 22-Sector, Abu Bakar Avenue, Phase 8, Safari Valley, Bahria Town, Rawalpindi. Khewat no 331/544, Khasra No 3419/1445, Mouza Choungra, Tehsil & distt Astore Phalia Road Kuthiala Sheikhan tehsil & District Mandi Bahau din Khata no 901, Khatooni no 1176, Khasra no 2258, Mouza Kabal, Distt Swat proprerty # 59 D-II 178 near GPO Chowk koldana Road Tehsil Murree District Rawalpindi Sargodha Mainwali Road Qaidabad Baig Plaza Market, Situated at Mouza Gahkuch Paen, Distt Ghizer. Ground Floor, Main Bazar, P.O Khar, Distt Bajaur 1018-D, Saidpur Road, Sattlite Town, Rawalpindi 4ROHUWSHaH/HÄa(ZSHT9VHKRV[SP(2 Khata No.530,Khasra No.433,Mouza Topi Shumail, Main Topi Swabi Road, Near New Bus Stand, Tehsil Topi, District Swabi Branch Address
441.  South South South South 357 3018 358 3097 359 3107 360 3121 IBB Khuzdar IBB Chaman IBB Shahbaz Town IBB Quetta Qandhari IBB Zarghoon South IBB Manglawar Swat 356 3004 North 353 3538 IBB DHA-1 IBB Japan Road, Sihala North 352 3501 IBB PWD 355 3545 North 351 3420 Abbottabad IBB Cantt Bazar, Abbottabad North 350 3419 Khyber Bazar IBB Kalma Chowk Branch Name 354 3528 North 349 3415 Region North Branch Code 348 3413 S. No. Khuzdar Chaman Quetta Quetta Quetta Islamabad Abbottabad Manglawar Rawalpindi Rawalpindi Abbottabad Peshawar Rawalpindi City 0848-412934-35 082-6612326 081-2820334 - 36 081 2837890, 2843005, 2820916, 2837320 081-2443177/ 0812443265 N/A N/A UV[Hѝ_`L[ 051-5138406 051-5706450-1 0992-385922 091-22198612210926 051-5683057 Contact Khasra No.2142,2143,2144 & 2145,Intaqal No.2053 situated on Rabia Khuzdari Road, Khuzdar, Baluchistan Khatooni No. 685, Khasra No. 1283, 1284 & 1285 Main Tranch Road, Chaman Plot No. 15-C, Shahbaz Town, Phase II, Quetta Cantt. 1-25/14-15, Qandhari Bazaar, Quetta Near Bukhari Petroleum, New Zarghoon Road, Quetta Al Fayyaz Shopping Center, Jinnah Road, Abbottabad Manglwar Pull, Malam Jabba Road, Manglwar, Distict Swat KPK Ground Floor, New Commercial Plaza, Sector E, Phase 1, DHA Rawalpindi. PWD Society Branch, Ground Floor, Atta Arcade, Commercial Area, National Police Foundation, Main Boulevard, PWD, Rawalpindi 841 Farooqabad Main Mansehra Road, Abbotabad 417-D, Outside Bajori Gte, Shoba Chowk, Khyber Bazar, Peshawar Khasra no 132, Khatooni no 35, Muaza Jahawarey, Kamalabad Kalma Chowk Rawalpindi Branch Address
442.  South South South South South South South South South South South South South 362 3134 363 3135 364 3144 365 3217 366 3248 367 3270 368 3304 369 3356 370 3390 371 3331 372 3319 373 3329 374 3315 Region South Branch Code 361 3123 S. No. IBB London Street, Quetta IBB Muslim Bagh IBB Pasni IBB Toughi Road Quetta IBB SIBI IBB Dera Murad Jamali IBB Loralai IBB Turbat IBB Huramzai IBB Panjgur IBB Quetta Cantt IBB Gwadar IBB Zhob IBB Hazar Ganji Branch Name Quetta Muslim Bagh Pasni Quetta Sibi Dera Murad Jamali Loralai Turbat Huramzai Panjgur Quetta Gwadar Zhob Quetta City 0342-8099296 0300-3705764 0333-2445995 0333-3001617 0331-8028032 083-8710239 082-4410015-6 0852-411074 0826-429002 0826429003 0855-641316-7 0316-1180912-3 086-4210448-49 0822-412406-07 081-2472927 Contact Bearing no 807, Khasra no 229, Situated at Mohal & Mouza Ward No 21, Tappa Urban, Liaquat Bazar Quetta Mohalla Parkanda Kareez, Mouza Muslim Bagh, Tappa Saddar, Tehsil Muslim Bagh, District Killa Saifullah Khewat No 126, Khatooni No 126, Khasra No 254 & 255, Situated at Mouza/Ward Ormari, Tehsil Pasni District Gwadar Khasra No 15 & 16, situated at Ward No 38, Tappa Urban No 03, Tehsil City & District Quetta Serial No old 83, Circle/Ward no 1. Block no 4, Building no 83, Situated at Jinnah Road, Main Bazar Sibi Abro Chowk, National Highway, Dera Murad Jamali Shop # 381, 417 A, Main Bazar, Tehsil Road, Loralai Khewat # 32, Khatooni # 32, Al Salam Market, Main Road Turbat Khewat No. 18, Khatooni No. 19, Khasra No. 9, Qitat, situated at Mohal & Mouza Huramzai, Tappa Galgzai, Tehsil Huramzai, District Pishin. Iqbal Hassan Dost Market, Main Bazar, Chitkan, Distt. Panjgur. 12 Jinnah Shopping Complex Jinnah Road Quetta Cantt. Property bearing Khasra No.427, Khewat No.191, Khatooni No.191, situated on Airport Road, Gawadar, Baluchistan Property Bearing No.B/59, Market Road, Zhob, Baluchistan Shop # 8 & 9, Plot # 8-B & 9-B, New Truck Stand, Commercial Complex , Hazar Ganji, Quetta Branch Address
443.  South South South South South South South South South South South South 376 3472 377 3489 378 3031 379 3060 380 3080 381 3189 382 3400 383 3486 384 3487 385 3506 386 3560 387 3190 Region South Branch Code 375 3393 S. No. Quetta Chaghi City Karachi Karachi Karachi Karachi Karachi Karachi Karachi IBB Seher Commercial IBB Defence Karachi Karachi IBB Phase IV DHA (II) Karachi IBB Mehmoodabad IBB Korangi No.2 IBB Korangi Road, DHA I IBB Clifton Block 9 IBB DHA Phase I IBB DHA Phase 2 Ext IBB Khy e Shahbaz IBB Korangi Industrial Karachi Area IBB Fatima Jinnah Road IBB Chaghi Branch Name Plot No. 51/9, Sector 15, Main Korangi Road, Karachi Yousaf Centre Khasra No. 485 Mutation No. 602, Fatima Jinnah Road, Quetta. Chaghi Bazar, Tehsil Road, Masjid-e-Tooba Chowk, Chaghi District Chaghi Branch Address Plot No. 22-C, 07th Commercial Lane Phase IV, DHA, Karachi Plot No. SA-85, Block 7, Karachi Administration Employees Cooperative Housing Society (KAECHS), Karachi Q-14, Ground Floor, Sector 33-A, ST-1200/14, Korangi No. 2, Karachi SPEEDY TOWERS 129/I & II MAIN KORANGI ROAD PHASE I DHA KARACHI Showroom no 1, Building no D-39, Ground Floor, Main Chaudhry Khaliq uz zaman Road Block-9 Clifton Karachi Plot No.103/C, Commercial Area ‘B’, Phase-I, DHA, Karachi .YV\UKÅVVYWSV[ *Z[*VTT:[YLL[+OHWO00L_[2/0 0310-2840190-92 Shop & Hall No. 02, Plot no 34-C, Commercial Avenue, Seher Lane 4, Phase VII, DHA, Karachi 021-3534176122/C, Lane-2, Shahbaz Commercial, Phase VI, DHA, Karachi 35856091-3585403835854035 N/A 021-3437647 021-35071758-59 021-35311444 35155243-45 021-35311295 021-35319591-9596-97 021-35342366 & 021- 43-C KHY-E-SHAHBAZ PHASE VI DHA KARACHI 35342364 021-35114402-3 081-28372342824973-28369432824807 0344-8366323 Contact
444.  South South South South South South South South South South South South 389 3359 390 3471 391 3555 392 3556 393 3476 394 3478 395 3477 396 3479 397 3042 398 3052 399 3083 400 3108 Region South Branch Code 388 3292 S. No. IBB Gari Khata IBB Autobahn Road IBB Market Road, Hyderabad IBB Qasim Chowk, Hyderabad IBB Kandhkot IBB Shahdadkot IBB Ghotki IBB Larkana IBB Zamzama IBB Abdullah Haroon Road IBB Bukhari Commercial IBB DHA Phase VII IBB Phase IV DHA Branch Name Hyderabad Hyderabad Hyderabad Hyderabad Kandhkot Shahdadkot Ghotki Larkana Karachi Karachi Karachi Karachi Karachi City 022-2720523 022-3821385 022-2613408 022-2730074-77 072-2572705-9 074-4014227-28 0723-600801-4 074-4056054 021-3587530335875323-35822781 021 -111-11-22-33 021-35149595-97 0333-2222464 021-35802423 Contact Plot No. F/810, Ward “F”, Khokhar Mohallah, Station Road, Gari Khata, Hyderabad Plot No.55, Block “BI”, Hyderabad Railway Employee Cooperative Housing Society Ltd, near Mazar Auto Bhan Road, Deh Giddu Bunder, Taluka Latifabad, District Hyderabad CS # 2657, Ground Floor, Diamond Hotel, Market Road Hyderabad Shop No. F-1 & F-2, Fortune Arcade, Survey No. 79, Qasim Chowk, Jamshoro Road, Hyderabad Plot No. 130, Main Bazar Shah Abdul Latif Road, Near Police Station, Kandhkot Plot City Survey No. 520 Ward B, Situated At Shaikh Mohala, Shahdadkot Ground Floor, City Survey No. 890, Ward-B, Situated At Devri Sahab Road, Ghotki City Survey No. 2016/ 4-A Ward B, Muhalla Ghareeb Muqam, Larkana 13-C, 7Th Zamzama, Commercial Lane , Clifton, Karachi 16-Abdullah Haroon Road, Karachi Ground, Basement And First Floor, 19-C Bukhari Commercial Lane No 5, Phase VI, DHA, Karachi 7SV[ *2OH`HIHULAHќHY:OHOLLK+/(7OHZL=00 (extension) Karachi 14-C, Sunset Commercial Street No. 2, Phase IV, DHA, Karachi Branch Address
445.  South South South South South South South South South South South South 402 3171 403 3172 404 3187 405 3213 406 3245 407 3249 408 3263 409 3272 410 3284 411 3295 412 3382 413 3305 Region South Branch Code 401 3170 S. No. IBB Hala Naka, Hyderabad IBB Matiari IBB Nawabshah IBB Latifabad IBB Qasimabad IBB Mirpur Khas IBB Sanghar IBB Tando Adam IBB Khairpur Mir's IBB Jacobabad IBB Cloth Market, Hyderabad IBB Shahdadpur IBB Dadu Branch Name 0722-651194-95 022-2112323 0235-842712 0254-710716 Contact Hyderabad Matiari Nawabshah Hyderabad Hyderabad Mirpurkhas Sanghar Tando Adam GROUND FLOOR, C.S. 172-174, MUHALLA ALI MURAD NEW GOTH, KHAIRPUR MIR’S TALUKA/DISTT. KHAIRPUR MIR’S. Shop No.1 & 2, property bearing C.S. No.235/22,235/23,235/24,235/27, all in Ward No.06(C) 670 situated in Ward No.06(Lar Wah) Town, Jacobabad Plot No.122(Commercial) sheet No.92, C.S.No 914, Ward-G, Doman Wah road, near cloth market, Hyderabad Plot C.S. No. 558, Ward-A, Station Road, Shahdadpur, District Sanghar Plot Bearing C.S. No. 615/2, Ward-B, Shahani Mohallah, Main College Road, Dadu. Branch Address 022-2030925-6 022-2760190-2 0244-330895-97 022-3820526-7 022-2652331, 0222103434 0233- 876475 023-5541961 0235541962 Survey no 161-1 (01-21), 161-2 (01-21), 162 (02-18), 483-1 (01-32), 483-2 (01-12) and 484 (02-04) situated in Deh & Tappo Gujjo, Taluka city district Hyderabad Survey no. 145, Main Bus Stand Road, Taluka & District Matiari CS No. 555,Ward B, Main Mohni Bazar, Nawabshah C - 489, Unit No 8,Latifabad, Hyderabad Plot No. B-1, R.S.258/2, Bilal Villas Housing Scheme, Deh Sari, Taluka Qasimabad City Survey No. 715, 716 And 718, Ward A, Umerkot Road, Taluka And District, Mirpurkhas .YV\UKÅVVY*:5V^HYK(/V\ZPUN:VJPL[` Nawabshah road, Sanghar. 0317-2701900, 0317- Ground Floor, Park View Apartment, C.S 947/16, Ward 2701901 D, Opposite Gulshan-e-Siddique Park, Iqbal Road, Tando Adam, Distt. Sanghar Khairpur Mir's 0243-714078-79 Jacobabad Hyderabad Shahdadpur Dadu City
446.  South South South South South South South South South South South South 415 3301 416 3373 417 3379 418 3343 419 3365 420 3480 421 3532 422 3542 423 3543 424 3546 425 3043 426 3078 Region South Branch Code 414 3367 S. No. IBB Binoria SITE IBB Gulshan-e-Iqbal Block 6 IBB Jamshoro IBB Moro IBB Matli IBB Mehar IBB Saddar, Hyderabad IBB Tando Muhammad Khan IBB Khipro IBB Tando Allahyar IBB Deh Ganjo Takkar, Kohsar IBB Bundar Road, Sukkur IBB Daharki Branch Name Karachi Karachi Jamshoro Moro Matli Mehar Hyderabad Tando Muhammad Khan Khipro Tando Allahyar Hyderabad Sukkur Daharki City 021-32586605-6 021-34819572-76 N/A N/A N/A N/A 022-2781078-0222728356 0346-3714867 0333-2969355 0333-2176244 0301-3510509 0345-2020109 072-3641462-3 Contact Ground Floor, Plot No. LC-2-A/29, Survey Sheet No. 35P/135L/13, Situated at Sindh Industrial Trading Estate Limited, Karachi Plot No. FL-2/4, Block-6, KDA Scheme No. 24, Gulshan-eIqbal, Karachi Plot No. A1-41, A1-42, A1-43, Jamshoro Education City, Deh Morho Jabal, Tappa Morho, District Jamshoro Sikni Commercial Plot constructed over a Shop, situated at Deh Moro Tappa & Taluka Moro, Ditrict Noshero Feroz Plot No. 4, Situated at Deh Matli, Tappa & Taluka Matli, District Badin Plot No. 151, Deh Kinaro Kakool, Taluka Mehar, District Dadu Plot No. 339, Main Bohra Bazar Saddar, Hyderabad Plot No 08. C.S No. B/1876/08, Block Jinnah, Madina City Housing Scheme, Ward B, Sujawal Road, Tando Muhammad Khan District Tando Muhammad Khan Plot # 49, Opposite Shell Petrol Pump, Mirpurkhas Road, Khipro District Sanghar Shop City Survey No 03, Situated in Hyderabad Mirpurkhas Road "C' Ward Tando Allahyar District Tando Allahyar Plot No 247, 248 situated at Daman-e-Kohsar Housing Scheme, bearing Un-assessed Survey No I, Gano Takar, Taluka Latifabad District Hyderabad B-1623, Bundar Road, Sukkur Survey no 446 situated in Deh Daharki, tappo Daharki, Taluka Daharki, District Ghotki Branch Address
447.  South South South South South South South South South South South South 428 3099 429 3103 430 3188 431 3228 432 3243 433 3254 434 3255 435 3299 436 3375 437 3407 438 3481 439 3482 Region South Branch Code 427 3098 S. No. Karachi Karachi Karachi Karachi Karachi Karachi IBB MACHS Karachi IBB Shaheed-e-Millat Karachi IBB Gulistan-eJauhar IBB Askari V IBB Bait ul Mukarram Karachi IBB Gulshan Chowrangi IBB Safoora Goth 021-3439051134390516 021-34388104-105106 021-3402685634030556-7 021-34901592-3 0333-3679290 021-3481 531934833720-34833718 021-3402379534023791-34023793 021-34176751 02134176752 021-3402751134027450 03172697547-9 N/A 0316-1180904-5 Karachi Karachi 021-34491623-24 Contact Karachi City IBB Gulistan-e-Johar, Karachi Block-14 IBB Jinnah Avenue, Malir IBB Gulshan-eMaymar IBB Bahria Town IBB Malir Cantt, Karachi IBB Model Colony Branch Name Plot No. 2, F Commercial ,M.A.C.H.S, Karachi Iqbal Arcade, Plot No. 6,3/7, D.M.C Society, Karachi :OVW5V  9\Ä3HRL+YP]L)SVJR2+(:JOLTL No. 36, Karachi Commercial Center, Sec - E, Askari V Karachi Shop No 7,8,9,10,17,18,19 Saleem Plaza FL-1 (Block C) Block 16 Gulshan e Iqbal Karachi Shop No. 1-4, Ground Floor, Sana Arcade, Plot No., ZC-6, Block No. 7, K.D.A Scheme 24, Karachi Shop No. 1,2,3,4, Plot SB-9, Block VII, Gulistan-e-Jauhar, KDA Scheme No. 36, Karachi Shop No. 8 & 9, Al-Fiza Tower, Block-14, Gulistan-e-Jauhar, Karachi. Shop No. G-07 & G-08, Ground Floor, Shanzil Golf Residencia, Commercial Plot bearing No.02/14, situated at Deh Mehran, Tapo Gujro, KDA Scheme No.33, District Malir, Karachi. Plot No. SB-34, Sector-X, Sub sector IV, KDA scheme-45, Gulshan-e-Maymar, Karachi )HOYPH;V^U7][3[K/LHK6ѝJL*\Z[VTLY:\WWVY[ Center, Super Highway, Karachi 4 Dots Welfare Shopping Complex C/O HQ 4 Air Defence Division 31, Bostan Lines, Malir Cantonment, Karachi .YV\UKÅVVY7SV[5V :OLL[5V4VKLS*VSVU` Karachi Branch Address
448.  South South South South South South South South South South South South 441 3511 442 3516 443 3496 444 3495 445 3491 446 3492 447 3010 448 3068 449 3086 450 3096 451 3115 452 3131 Region South Branch Code 440 3483 S. No. City IBB Zaibunnisa Street IBB Moin Steel Market IBB Truck Stand IBB West Wharf IBB Shershah IBB Jodia Bazar IBB Denso Hall IBB Jodia Bazar II IBB Timber Market IBB New Challi IBB Continental Bakery Gulistan-eJohar IBB New Town Binoria Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi IBB Tipu Sultan Road Karachi Branch Name 021-35140214-15 021-32375643-46 021-32353525-6 021-32313308-9 021-32580178 021-32463265-67 021-32752306-9 021-32522225-9 021-3273450832734490 021-32214903-04 N/A N/A 021-34301181-3 Contact Shop no. 02 Survey no. 06, Sheet no. SB-7, Main Zaibunnisa street Saddar Bazar Quarters, Karachi. Shop No.1, Ground Floor, Survery No. 5, Survey Sheet No. R.C.I, Ranchore Quarters, Karachi Ground Floor, Plot No. 195-C/1, Category ‘A’, New Truck Stand, Hawksbay Road, Keamari Town, Karachi Ground Floor, Plot No. 21, Warehouse Area, West Wharf, Karachi D-283/21 and D-283/22 SITE shershah Karachi PLOT NO M.R.3/18-II-B-143, MARKET QUARTER BOLTON MARKET KARACHI Plot No. 19, Survey Sheet No. WO-07, Wadhomal Oddharam Quarters, M.A Jinnah Road, Saddar Town, Karachi NP 12/74, Mohammad Shah Street, Napier Quarters, Jodia Bazar Karachi Plot No. 6/2 Old Haji Camp, Siddique Wahab Road Lee Quarters, Karachi Abid Chamber, Plot 3 SR. 6/9, Shahra-e-Liaqat, Karachi Commercial Plot No. ST-1, Block-16, KDA Scheme No. 36, Gulistan-e-Johar, Karachi Shop No. 4, Survey No. 27/2, Sheet J.M-2, Cosmopolitan Cooperative Housing Society, Jamshed Quarters, Karachi Plot No. 110, survey sheet No.35-P/1, Zonal CommercialArea, Banglore Coop: Housing Society Ltd, Karachi Branch Address
449.  South South South South South South South South South South South 454 3215 455 3314 456 3330 457 3339 458 3405 459 3406 460 3484 461 3485 462 3488 463 3490 464 3507 Region South Branch Code 453 3151 S. No. Karachi Karachi Karachi City Karachi Karachi Karachi Karachi IBB Garden West IBB Pak Colony IBB I. I. Chundrigar Road I Karachi Karachi Karachi IBB Electronic Market Karachi IBB APWA Complex Garden IBB Metroville IBB Burns Road IBB Light House IBB Ghani Chowrangi Karachi IBB Lee Market IBB Stock Exchange IBB Plaza Quarter Branch Name N/A 021-32556695-96-97 021-32638011-13 021-32751585-86 021-32294779-80 021-3666130036662034 021-32211077-23-43 021-32373561-2 021-32553001-2 021-35175434-5 021-32460257 021-32760588-89 Contact Shop No. 3 & 5, Corner Point Building, Plot No 280, Garden West Quarters, Karachi Plot No. 250, 251 & 252 Modern Colony, Manghopir Road, Karachi 11/13, Trade Centre, I.I Chundrigarh Road, Karachi Shop No. 3, Hashmi Electronics Centre, Abdullah Haroon Road, Saddar, Karachi Shop No. SA-5 Ground Floor Apwa Complex, Plot No. 67-A C, Garden Road, Karachi ST-15, Block 3, Metroville 1, SITE area Karachi Shop No. 4 & 5, Ground Floor, Lokhat Mansion, Survey No. 2, Artillary Maidan Quarters, Burns Road, Karachi Shop No. 15, Jahangir Mansion Plot # 57, Sheet # W.O.6, Thatai Compound Street, M.A.Jinnah Road Karachi. Showroom no 16 & 17, Plot No E-38/A, SITE Survey, Sheet no 28, Survey Sheet no 35P/1-35L/13, Ghani Chowrangi, SITE Avenue Karachi Shop 4 & 5, Godown 4 & 5, Ababil Mansion, plot bearing survey no. 23, sheet no LEA-3, Municipal survey no 16, Sheet K-4A, LEA Quarters, Karachi 6ѝJL5V Z[ÅVVYULHY*LU[YHS+LWVZP[VY` Company & Salim Karmani Securities, New Stock Exchange Building, Karachi. Survey No. 37/20/1&2, Survey Sheet PR No. 1, Sheet No. E8, Green Street, Preedy Quarters, Karachi Branch Address
450.  South South South South South South South South South South South South 466 3509 467 3001 468 3026 469 3046 470 3050 471 3063 472 3064 473 3066 474 3087 475 3136 476 3137 477 3207 Region South Branch Code 465 3508 S. No. IBB Soldier Bazar IBB Alamgir Road Karachi IBB Chandni Chowk IBB Landhi no. 6 IBB Ayesha Manzil IBB Shah Faisal IBB Gulbahar IBB Rashid Minhas Road IBB Cattle Colony IBB Dhoraji IBB Sharfabad IBB Jackson Market Kemari IBB Regal Chowk Saddar Branch Name Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi City Plot No. 7-A/271, Block-3, Delhi Mercantile Muslim Cooperative Housing Society, Karachi Plot No. 02, Plot No. ST-12/1-A, Chandni Chowk, Scheme-7, Karachi Quarter No. 32/9, Sector/Area No.5-D, Landhi Township, Karachi Shop No 1 & 2, Ground Floor, Komal Classic, plot no c 10, block no 4, Federal B area, Near Ayesha Manzil ,Karachi, Pakistan Plot no B-9 Main electOrnic market shah faisal colony no 1, Karachi plot no 476-478 ghousia colony golimar khi Plot # 16, Al Musavvir Crown, Block 10-A, KDA Sch # 24, Gulshan-e-Iqbal, Karachi PLOT 3- A COMMERCIAL AREA LANDHI MALIR KHI SHOP# g-1 TO g-4 Talha Arcade Plot# 35/187 Block 7/8 C.P Berar Co Society karachi Shop No. 08,09, Al Haram Tower 1, Jamal uddin Afghani Road, BMCHS, Sharfabad, Karachi Plot No. 124, Keamari Township, Karachi Shop No. 09, 09-A & 09-B, Frere Court, Artillery maidan Quarters, Karachi Branch Address 0317-2701885, 0317- :OVWUV .YV\UKÅVVY/HZUHPU/LPNO[Z*VTTLYJPHS 2701886 Plot Survey no 14, Sol B-2, Soldier Bazar Quarters, Karachi 021-36825612-17 021-34890354-5 021-35030613-6 021-36360874-75 021-34686210-11 021-36729805-808 021-34832874 021-35080121 021-34860853-55 021-34860997-8 N/A N/A Contact
451.  South South South South South South South South South South South South 479 3223 480 3404 481 3505 482 3518 483 3473 484 3474 485 3007 486 3059 487 3079 488 3081 489 3146 490 3186 Region South Branch Code 478 3222 S. No. IBB Orangi Town IBB Hub Chowki IBB Gulberg IBB Sohrab Goth IBB Nagan Chowrangi IBB Nazimabad IBB Federal B Area IBB Hyderi - North Nazimabad IBB SMCHS IBB Allama Iqbal Road IBB Tariq Road IBB Gulshan-eHadeed IBB Citi Tower, Nursery Branch Name Karachi Hub Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi Karachi City 021-36660185-86 0853-310104-05 021-36341938 021-36829994-95 021-36940461 021-36613053-55 021-3680069436800695 021-36648751 N/A N/A 021-35143538-39 021-34716250, 02134716250 021-34320132, 02134320131 Contact Shop No 30 Commercial Area Sector No. 6-E, Orangi Township, Karachi Plot bearing mutation No.1161, Khasra No.857/2 , Khatooni No.988 , Mouza pathra ,Tehsil Hub , District Lasbella Shop No.05 & 06, Ground Floor, Plot No. BS-1, Block-13, Federal “B” Area, KDA Scheme No. 16, Karachi Shop No.05 & 06, Ground Floor, Plot No.1-B/3, Sub Sector 1-B/3, Sector 1-A, K.D.A. Scheme No.33, Karachi Plot No. R-410, Sector No. 11-C/1, North Karachi Township, North Karachi, Karachi Ground Floor, Commercial Hall No.2, Arshad Plaza, Plot No. IV-D, 15/1, Nazimabad, Karachi C-25, Block 17, Federal B. Area, Karachi Show Room No. 01, Euro Continental tower, Plot No D-10, Block-B, KDA Scheme no. 2, North Nazimabad, Karachi. Showroom No. 1, Plot No. 120, Survey No. 77, Survey Sheet Strachen Quarter, Block-A SMCHS, Karachi Plot # 145/A, Tai Roshan Residency, Block-2, Main Allama Iqbal Road, PECHS, Karachi Shop No. 1 & 2, Plot 9-C, Block 2, Main Tariq Road, P.E.CH.S, Karachi Plot No. C-12, Sub-sector 8-C/I, Gulshan-e-Hadeed Housing Project, Phase I, Steel Town, Bin Qasim, Karachi. Showroom No.3, Ground Floor, Citi Towers, Commercial Plot No. 33-A, Survey Sheet No.35-P/1, Block 6, PECHS, Karachi. Branch Address
452.  South South South South South South South South South 492 3276 493 3374 494 3399 495 3401 496 3402 497 3403 498 3418 499 3475 500 3503 Region South Branch Code 491 3208 S. No. Karachi Karachi Karachi Karachi City IBB Abul Hasan Isphani Road IBB F B Area II IBB SITE IBB Gulzar-e-Hijri 0)))\ќLYAVUL 021-36340242-5 N/A Karachi 021-32585918-20 021-34652159 021-36950081-87 021-36961034-36 021-3695715536954054-36356475 0333-3151498 021-36707420 021-32378512, 02132378511 Contact Karachi Karachi Karachi Karachi IBB Power House UP Karachi More IBB North Karachi Industrial Area IBB North Nazimabad Block H IBB Nazimabad IBB Baldia Town Branch Name Plot No. ZC-4, Block 4-A, Improvement Scheme No. 4, Karachi Plot No. St-4/A-1, Block-20, Scheme-16, Federal 'B' Area, Adjacent Bank Al Habib, Karachi Plot No. B-17, State Avenue, SITE Karachi Plot No. A-747/C, Block 13-A, KDA Scheme 33, Pakistan 7VZ[6ѝJL,TWSV`LLZ*VVWLYH[P]L/V\ZPUN:VJPL[`.\SaHY e-Hijri Karachi 7SV[5V9:LJ[VY()\ќLYAVUL5VY[O2HYHJOP Karachi Plot No. R-1, Sector 5C-4, North Karachi, Powerhouse Chowrangi, Karachi Plot No. SA-2, St 1/1, Sector 12-B, North Karachi Industrial Area, Karachi Showroom # 03 Sarah Enclave Plot # B-116, Block-H North Nazimabad Karachi Plot No. 16, Row No. 1, Sub Block A, Block III (III-A,1 / 16), Nazimabad, Karachi .YV\UKÅVVY7SV[5V(6SK5V(:LJ[VY Saeedabad, Baldia, Karachi. Branch Address
453.  Branch Code 160 132 178 282 331 401 467 137 180 205 148 158 S. No. 1 2 3 4 5 6 7 8 9 10 11 12 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region Faisal Town I Branch Main Boulevard Gulberg Branch Mughalpura-Branch Urdu Bazar-Branch Shalimar GardenBranch Badami BaghBranch Egerton Rd-Branch Upper Mall Branch Tufail Road Shadman-Branch Circular Road -Branch Thokar Niaz BaigBranch Branch Name Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore 92 42 35201991-92 92 42 35787839 & 40 & 50 92 42 36524863-4 92 42 37314617-18 92 42 36844714-18 92 42 37708160-4 042- 042-111-11-22-33 35751001-6 92 42 36604909-14 92 42 35408506 92 42 37673001-6 Lahore Lahore 92 42 35457491 Contact Lahore City 10-C, Main Boulevard, Faisal Town, Lahore 69-B, Main Boulevard, Gulberg-III Lahore. 3/15 Jahangir Road, Lal Pul, Near AFC, Mughalpura, Lahore S-38, R-205-A, Cattle Street, Circular Road, Urdu Bazar, Lahore Bilal Market, Chowk Shalimar Bagh, G.T.Road, Baghbanpura, Lahore 343-Circular Road, Badami Bagh, Lahore Property No SE-27-R-3, 7 Egerton road Lahore 310-Upper Mall, Shahrah-e-Quaid-E-Azam, Lahore .HYYPZVU6ѝJLYZ4LZZ;\MHPS9VHK3HOVYL*HU[[ 11-A, Shadman 1, Jail Road, Lahore Babar Center, 51, Circular Road, Lahore Jamal Market, Ali Town, Opp.Lahore University,Thokar Niaz Baig, Raiwand Road Branch Address Branch Network - Conventional
454.  Branch Code 182 256 461 464 125 150 187 417 457 122 238 261 S. No. 13 14 15 16 17 18 19 20 21 22 23 24 Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Central I Region Cantt Sialkot Daska Sialkot Main Gulberg Industrial Area Branch Phase V DHA Liberty Branch Model Town Branch D.H.A H-BlockBranch New Garden Town Branch PIA Society Branch EME Society Branch Johar Town Branch Branch Name Sialkot Daska Sialkot Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore Lahore City 052-4261710 052-6614623,4 052-4292503 92 42 3571714235717145 92 42 37182356-58 92 42 35752108-9 92 42 35884705-07 92 42 35897712-17 92 42 35861111 & 35868010 92 42 35227087-9 92 42 37511081-4 92 42 3530089735315735-36 Contact 100A aziz sheed road sialkot cantt Plot No.3,4 & 5, Muslim Market , Gujranwala, Daska Plot No.B1-16S-98B, 17-Paris Road, Opp Cc & I, Sialkot 25-B-2,Gulberg III,Lahore Plot No. 10, Commercial Area, Sector C-C-A, Phase-V, DHA, Lahore 37-E, III Saeed Alam Tower, Liberty Market, Gulberg III, Lahore 13-C Faysal Bank ,Bank Square Model Town ,lahore 136/1, Block-H, Commercial Area, Phase-I, DHA, Lahore Cantt Awami Complex, Usman Block No.2, New Garden Town, Lahore. Building/Plot 402, Block No. E, PIA Housing Society Road , Near BFC, Lahore. 111-D, Commercial Area, EME Society, DHA Multan Road, Lahore 435-G-I, Johar Town, Lahore. Branch Address
455.  Branch Code 128 146 111 121 149 154 155 157 176 177 200 S. No. 25 26 27 28 29 30 31 32 33 34 35 Central II Central II Central II Central II Central II Central II Central II Central II Central II Central I Central I Region Rahim Yar Khan Okara Vehari Bahawalpur Multan Faisalabad Gujrat Gujranwala City Burewala Satyana Road, Faisalabad Burewala Faisalabad GM Abad, Faisalabad Faisalabad Rahim Yar Khan Okara Vehari Bahawalpur Bosan Road Civil Line, MainFaisalabad Gujrat Gujranwala Branch Name 067-3773011-13 041-8730405, 0418730443 041-2691262, 0412691375 068-5889411 044-2551772-3 067-3366123 062-2730691-94 061-6214905-10 041-2644481-85 0533-536781 055-3730302-3 Contact 5 C, Multan Road, Burewala, District Vehari Plot No 721, DGM Block, Batala Colony, Satyana Road, Faisalabad 39-B, Usman Plaza, Sadar Bazar GM Abad,Faisalabad 27- Town Hall Opp. City Park, Rahim Yar Khan. M.A. Jinnah Road, Okara. 47-A, Karkhana Bazar, Vehari. 2 - Rehman Society, Noor Mahal Road, Bahawalpur. (6ѝJLYZ*VSVU`)VZHU9VHK4\S[HU Bilal Road, Civil Lines Faisalabad Nobel Furniture Plaza, G.T.Road, Gujrat. GT Road, Main Branch, Zia Plaza, Gujranwala. Branch Address
456.  Branch Code 201 202 203 224 225 232 249 284 288 448 116 120 S. No. 36 37 38 39 40 41 42 43 44 45 46 47 North North Central II Central II Central II Central II Central II Central II Central II Central II Central II Central II Region Haider Road Faysal Bank Limited Mirpur Azad Kashmir Dera Ghazi Khan Clock Tower, Faisalabad Ahmed Pur East Rabwah Arifwala Chichawatni Madina Town, Faisalabad Gulshan Market Sahiwal Sadiqabad Branch Name Rawalpindi Mirpur A.K Dera Ghazi Khan Faisalabad Ahmed Pur East Rabwah Chenab Nagar Arifwala Chichawatni Faisalabad Multan Sahiwal Sadiqabad City 051-5701237 05827-445103 064-2474175-76 041-2630971-73 0622-275214-15 047-6215530-32 0457-835425-26 040-5482305-6 041-8723365, 0418723317 061-6784277-78 040-4224061-64 068-5702440 Contact 32, Haider Road, Rawalpindi Cantt. Rawalpindi Opposite Quaid E Azam Stadium Mian Mihammad Road Mirpur Azad Kashmir Block 18, Hospital Chowk, Pakistan Plaza, Dera Ghazi Khan Plot No. 221/A, Clock Tower, Faisalabad. 22, Dera Nawab Road, Adjacent Civil Hospital, Ahmed Pur East Plot # 09, Gol Bazar Darul Saddar Chenab Nagar Rabwah. 173-D Thana Bazar Arifwala. G.T Road Chichawatni Madina Town Branch FaisalAbad 11 Y-block Gulshan Market, New Multan Multan Sarwar Shaheed Road, Sahiwal. Property Khata No.235, Khatoni No.235, situated at Main Water Supply Road, Mouza Mahal Mandi, Sadiqabad. Branch Address
457.  Branch Code 135 169 184 215 250 332 337 411 115 118 172 S. No. 48 49 50 51 52 53 54 55 56 57 58 South South South North North North North North North North North Region Stadium Lane, Khayaban-e-Mujahid Quality Height Clifton Shahrah-e-Adalat Peshawar Fakhr-eAlam Civil Lines F-7 II Peshawar University Camp Faysal Bank Limited Westridge I-10 Markaz Satellite Town Branch Name Karachi Karachi Quetta Peshawar Rawalpindi Islamabad Peshawar Mandi Bahauddin Rawalpindi Islamabad Rawalpindi City 021-35349113-02135349111 021-35863772-7475, 021-35868429, 35868514 081-2840386-872840587-2842028 091-5270872 051-5795178 051-2650803 43-C, Stadium Lane II, Khayaban-e-Mujahid D.H.A Phase V, Karachi 32-A, Ground Floor, Quality Heights, K.D.A Scheme No. 5, Clifton Block-8, Karachi Shahrah-e-Adalat Road, Quetta Fakhr-e- Alam Road Branch , Peshawar Cantt CL/ 55 - A, Civil Lines, Meo Road, Rawalpindi F-7 branch plot # 13 -N, F-7/2, Islamabad Ground Floor, Western Corner, Academic Block - II, University Of Peshawar Railway Road Mandi Bahauddin 0546-600371 0915610841,5610943 Peshawar Road Westridge, RV Arcade - Rawalpindi Faysal Bank Limited, 3-G, Monawwar Plaza, C10 Markaz I-10, Islamabad 5Th Road, City Shopping Centre, Commercial Market, Satellite Town - Rawalpindi Branch Address 051-5166835 051-4102153 051-4424971 Contact
458.  Branch Code 173 269 131 165 196 216 230 110 119 210 333 S. No. 59 60 61 62 63 64 65 66 67 68 69 South South South South South South South South South South South Region Karachi Karachi Karachi City Shaheed-e-Millat II Gulshan Block-2 Gulshan-e-Iqbal Karachi Main Sukkur DHA Phase VIII Saba Avenue Karachi Karachi Karachi Karachi Sukkur Karachi Karachi Green Belt Residency Karachi Shahrah-e-Faisal Clifton Centre Khayaban-eTanzeem Branch Name Branch Address 021-111-321-321 34382595 021-3497 220234972998 021-3499 4262-3 021-111-747-74732795200 071-5617197 021-35246011 021-3524537735245380 021-3587792235375103 021-34315634-37 021-35830113-5 72-A/Z, Block 7/8, Al- Riaz, Karachi A-287, Block-2, K.D.A Scheme -24, Gulshan e Iqbal, Karachi B -35, Block 13-A, Main University Road, Gulshan-e-Iqbal, Karachi Faysal House,St- 02,Main Shahra-e-Faisal, Karachi City Survey No. D1596 / 1-D, Race Cource Road , Sukha Talab, Sukkur 43-C, Al-Murtaza Commercial Lane No. 4, DHA, Phase VIII, Karachi Shop No. 2 & 3, Ground Floor Plot No. 36-C, Badar Commercial Street, St. No. 6, Phase V, Karachi Green Belt Residency, Shop No. 13-16, Plot No. Commercial 7/1, Block 2, KDA Scheme-5, Kehkashan, Clifton Karachi Business Avenue Centre, Block No. 6, P.E.C.H.S, Karachi Plot No. DC-1, 16-A,16-B, Block 5 Clifton Centre, Kehkashan, Karachi 021-35877909-10, Plot No. C-4-D-N, Phase V, Khayaban-e-Tanzeem, DHA, 021-35824827 & 021- Karachi 35877846 Contact
459.  Branch Code 335 123 134 422 424 198 342 S. No. 70 71 72 73 74 75 76 South South South South South South South Region Karachi Karachi Karachi City 021-36721600-4 Karachi North Nazimabad 021-32418300-1 021-3565209935684525-35683301 021-32439021-22 -32438150 021-32471440-332443795-32444073 021-34302246 & 34302249 Karachi Branch Address Showroom No. 1, Plot No. D-1, Block-D, KDA Scheme No.2, North Nazimabad, Karachi Plot No. 89-B, Block-2, P.E.C.H.S, Karachi Nadir House, I. I. Chundrigar Road, Karachi State Life Building No. 11, Abdullah Haroon Road, Karachi BR-2-1/1, Bander Quarters, New Neham Road Kharadar, Karachi G-2, Plot No. MR-6/52/1, Ismail Trade Centre, Ram Bharti Street, Karachi 021 -34830110SB-25, Block 13/C, Main University Road, Gulshan e Iqbal, 34830111-34830112- Karachi 34830108-34830109 Contact Khalid Bin Waleed Road Karachi I.I. Chundrigar II Zainab Market - AHR Karachi Cloth Market Jodia Bazar I Gulshan-e-Iqbal II Branch Name
460. Code of Conduct Faysal Bank ’s reputation is a priceless asset that each of us is responsible for maintaining. Our reputation not only affects whether or not someone will be our customer; it also determines whether we are proud to be associated with this organization — how we feel about coming to work. The Code of Conduct is designed to guide the personal business ethics of all of us. It applies to every employee of Faysal Bank Limited and each of its subsidiaries. In addition, other persons performing services for the Company may be subject to the Code by contract or agreement. Employees are expected to read this document promptly upon receiving it. Employees also are expected to read and understand the Company policies that relate to sections of this Code. Individual business units or staff groups may issue additional policies that provide more specific guidance about certain practices related to those particular businesses. Employees should speak with their leader for more information about any additional policies that may pertain to employees. In addition to the ethical guidelines included in the Code, Employees must comply with the requirements of all applicable laws and regulations. This is mandatory for everyone and is not subject to business priorities or individual discretion. Adherence to the Bank’s Code of Conduct is a condition of employment. All employees are required to comply with the Code, and no waivers from its coverage may be granted. Faysal Bank’s Code of Conduct covers the following areas: ϯ Business Ethics and Compliance with Law; ϯ Treatment of Employees and Others; ϯ Relations with Regulators; ϯ Relations with Customers; ϯ Employees’ Duty of Non-Disclosure & Tipping Off; ϯ Confidentiality; ϯ FBL Employee Reporting Responsibilities; ϯ Insider Trading; ϯ Speculative Dealing; ϯ Conflict Of Interest; ϯ Personal Investment Policy; ϯ External Functions; ϯ Books and Records – Accuracy and Completeness; 
461. ϯ Protection and Proper Use Of Bank’s Property; ϯ Gifts and Entertainment; ϯ Confidential Information and Trade Secrets; ϯ Breaches & Disciplinary Action; ϯ Code of Conduct for Sales Staff; ϯ Marketing Research Communication and Complaints; ϯ Media and Advertising; ϯ Client Acceptance and Anti Money Laundering (CAAML) - Compliance Policy; ϯ Insider Dealing; ϯ Client Confidentiality & Conflicts Of Interest; ϯ Whistle Blowing; ϯ Disciplinary Action; ϯ Fraud & Forgeries; and ϯ The Protection against Harassment of Women at the Workplace. The Bank’s complete Code of Conduct can be accessed at https://www.faysalbank.com/en/about-us/. 
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470. Form of Proxy I /We____________________________________________________________________________________________of ________________________________________________________________________________________ a member (s) of FAYSAL BANK LIMITED and holding _______________________________________________ ordinary shares, as per Register Folio No. / Participant’s ID/CDC sub Account No.__________________________________________ hereby appoint ________________________________________________________________ Folio No. / Participant’s ID/CDC sub Account No _________________________________________________________________________ or failing him/her__________________________________________of__________________________________________ as my / our proxy to vote and act for me / us on my / our behalf at the Annual General Meeting of the Bank will be held on March 29, 2021 and at any adjournment thereof. Signed ______________________ day of ______________________, 2021 Witness: 1._________________________ 2._________________________ Revenue Stamp Rs. 5/Signature of Member (s) Notes 1. The Share Transfer Books of the Bank shall remain closed from March 22, 2021 to March 29, 2021 (both days inclusive). Transfer received at the Shares Registrar of the Bank, by the close of business on March 19, 2021 will be treated in time for attending Annual General Meeting will be held on March 29, 2021 at Karachi. 2. A member entitled to attend and vote at the Meeting may appoint another Member as per his/her proxy to attend and vote for him/her provided that a corporation may appoint as its proxy a person who is not a member, but is duly authorized by the corporation. Proxies must be received at the Registered Office of the Bank not less than 48 hours before the time of the holding of the Meeting.
471. 3 . Members are required to timely notify any change in their address to Bank’s Shares Registrar M/s. CDC Share Registrar Services Limited, CDC House, 99-B, Block-B, S.M.C.H.S., Main Shahrah-e-Faisal, Karachi. 4. CDC Account Holders will further have to follow the under mentioned guidelines as laid down in Circular 1 dated January 26, 2000 issued by the Securities and Exchange Commission of Pakistan. A. For Attending the Meeting i) In case of individuals, the account holder or sub-account holder and/or the person whose securities are in group account and their registration detail are uploaded as per the regulations, shell authenticate his/her identity by showing his/her original Computerized National Identity Card (CNIC) or original passport at the time of attending the Meeting. ii) In case of corporate entity, the Board of Directors’ resolution/power of attorney with specimen signature of the nominee shall be produced (unless it has been provided earlier) at the time of Meeting. B. For Appointing Proxies i) In case of individuals, the account holder or sub-account holder and /or the person whose securities are in group account and their registration details are uploaded as per the regulations, shell submit the proxy form as per the above requirement. ii) The proxy form shall be witnessed by two persons whose names, addresses and CNIC numbers shall be mentioned on the form. iii) Attested copies of CNIC or the passport of the beneficial owners and the proxy shall be furnished with the proxy form. iv) The proxy shall produce his/her original CINC or original passport at the time of the Meeting. v) In case of corporate entity, the Board of Directors’ resolution/power of attorney with specimen signature shall be submitted (unless it has been provided earlier) along with proxy form to the Company.