Malaysian Takaful Operators still Issue Guarantee Letters, Process Claims and Renew Policies Amidst COVID-19

In support of the Government of Malaysia’s efforts to control the spread of Covid-19, Takaful companies and conventional insurance companies in Malaysia have reviewed and revised their operating hours during the Movement Control Order (MCO) periods, which commenced on 18th of March 2020.

A joint statement issued by the Malaysian Takaful Association, Persatuan Insurans Am Malaysia, and the Life Insurance Association of Malaysia, stating that certain companies have temporarily suspended branch operations, while some others have shortened their operating hours, to assist their customers with their core services during the crisis situation.

The three associations also said in thei...