Subscription and Billing
Subscription and Billing
What are the subscription plans available for IslamicMarkets.com?
There are 4 subscription plans available for IslamicMarkets: BasicPlusPROEnterprise You can refer to our pricing page for further details https://islamicmarkets.com/pricing
Read moreWhy am I not able to access some information on IslamicMarkets.com and get a message Upgrade to PRO, what does that mean?
You are currently a BASIC membership on IslamicMarkets.com with limited access. In order to access more of our offerings, you can subscribe to either PLUS, PRO or ENTERPRISE membership. Please refer to our Pricing page for more details.
Read moreHow do I cancel my subscription?
1. On Dashboard Page, under "My Membership" click on "Manage Membership". You will be redirected to Manage Membership page where you can change or cancel your membership. 2. Click on "Change or Cancel" You are now on Cancel Your PRO Account Page. 3. Click on "Cancel Plan". 4. Click on "Continue Cancellation" 5. Here on Feedback Page, you can enter your feedback and click on "Submit Feedback" or you can click on Skip, go to the homepage and you wil...
Read moreNeed more help?
Registration
- How do I register on IslamicMarkets.com?
- Can I register an account without a mobile phone number?
- Where do I find my registration verification code?
- Verification code sent to me got expired or even after entering not working, what do I do next?
- How do I change or reset my password?
- Why does IslamicMarkets.com need my mobile phone number?
- How do I update my contact details?
- How do I invite learners to the IslamicMarkets Platform?
General
- What is IslamicMarkets?
- On what devices IslamicMarkets is accessible?
- Where is IslamicMarkets.com located?
- What are the recommended Internet browsers to access IslamicMarkets.com?
- What is IslamicMarkets Enterprise?
- What services do I receive if I sign up with IslamicMarkets.com?
- Do I need to pay to use IslamicMarkets.com?
- Is IslamicMarkets.com compatible with any operating system?
- Does IslamicMarkets have a mobile app?
Navigation
- How do I access the publication databases on IslamicMarkets.com?
- How do I navigate from the Home page to IslamicMarkets IQ, IslamicMarkets Learning and IM Messenger?
- How do I search for a Standard?
- How do I apply a filter the Publications to search for a specific content?
- What is the Knowledge Centre?
- Where can I find the legal documentation or principal terms and conditions for a Sukuk on IslamicMarkets.com?
HelpDesk
- What do I do if I need to speak with a representative from IslamicMarkets.com?
- I am working from home and cannot access my work email, can I update my email address to new one for my IslamicMarkets account?
- I have registered and created my account, but when I login, I have been asked to enter Verification Code and I have not received any, please advise what next?
- When I login and visit Library, I see nothing and All Modules, Programmes are showing as Zero and when I search a Module, I get the error: "Contact your Administrator", please advise.
- After completing the programme 100%, I have not received a Certificate, kindly advise?
- I failed the quiz 3 times, and re-take option is no longer showing, please advise if I can re-take the quiz?